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Softphone Plus Logo

Cloud-based SIP softphone for call centers & BPOs

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Softphone Plus - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Softphone Plus overview

What is Softphone Plus?

Softphone Plus is a cloud-based SaaS SIP softphone platform designed for call centers, BPOs, sales teams, and customer support operations. It consolidates VoIP calling, call recording, screen capture, and CRM integration into a single browser-accessible interface, reducing the need for physical hardware and supporting distributed or remote agent workforces.

Softphone Plus delivers a configurable feature set that includes real-time call monitoring, agent performance reporting, and multi-line handling. Administrators can manage user permissions, configure SIP trunk connections, and access detailed call logs from a centralized dashboard. The platform supports integration with major CRM systems, allowing agents to log interactions and retrieve customer data without switching applications.

Deployment requires no on-premise infrastructure, making Softphone Plus suitable for organizations scaling agent capacity quickly or operating across multiple locations. The SaaS model provides automatic updates and centralized configuration management, reducing IT overhead while maintaining consistent feature availability across all agent endpoints.

Starting price

4.3per user /
per month

Alternatives

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Softphone Plus’s user interface

Ease of use rating:

Softphone Plus reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Softphone Plus's key features

Most critical features, based on insights from Softphone Plus users:

Contact management
Deal management

All Softphone Plus features

Contact management
Deal management

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Softphone Plus pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

1-24 users

6

/user

Per month

Features included:

  • Softphone Client

25-99

4.8

/user

Per month

Features included:

  • Softphone Client

100-499

4.3

/user

Per month

Features included:

  • Softphone Client

User opinions about Softphone Plus price and value

Value for money rating:

Softphone Plus support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation

Softphone Plus FAQs

Q. Who are the typical users of Softphone Plus?

Softphone Plus has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Softphone Plus offer?

Softphone Plus offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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