Tato - 2026 Pricing, Features, Reviews & Alternatives

Tato replaces your pet business management software and takes everyday admin off your plate. Manage customer and pet records, bookings, scheduling, sales and payments in one place, with more of the routine work handled for you. More time caring for pets. More room to run your business your way.

Run dog daycare, boarding and kennel stays, grooming, dog parks, dog bars and private dog park rentals through one pet care management system. Customer and pet records (CRM), calendars, availability and payments stay connected across the services you offer.

Let pet parents handle the steps they can do themselves. They can request visits, upload vaccine documents, sign waivers and update account details through the customer portal. Tato reads uploaded vaccine documents for staff review. Kiosk and QR check-in, plus Apple Wallet passes, support arrival with less work at the desk.

Give your team fewer routine questions to answer. Tato's AI receptionist answers phone calls and texts using your business information. Staff can review call history and transcripts and take over when a conversation needs them.

Keep care and commerce together. Manage daycare sessions, assessments and report cards, grooming schedules, boarding lodging and care instructions, and private-rental availability. Boarding tools include deposits and waitlists. Sell services, memberships, passes, packages and gift value, then handle renewals, plan changes, discounts, saved cards, payment links, point-of-sale payments and refunds in the same system.

Spend less time preparing the next campaign or report. Use customer records to build email audiences, schedule campaigns and review results. Ask reporting questions in plain language, save reports, export CSVs and schedule repeat reports. The task dashboard keeps work needing attention visible to staff.

You keep control of the business. Staff roles and location access support your team, and staff can review exceptions and apply authorized overrides. Tato works in a web browser on desktop and mobile. Assisted migration, FAQs, email/help-desk and phone support, in-person and live online training, and videos help you get started.

Availability depends on your services and setup. Ask Tato's staff assistant and vet-record request workflows have limited availability.

In development: dog-training class management; SMS marketing and a two-way staff inbox; expanded email templates, lifecycle automation and AI-assisted drafting; support-email reply assistance; easier self-service setup and configuration; and an expanded Ask Tato assistant with business memory, approved actions, owner/manager texts, staff voice access and proactive work. These features are planned; scope and timing may change.