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RunLoyal
5
25
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
RunLoyal: Your Brand, Your App, Your Loyal Customers
Table of Contents



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RunLoyal - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: August 2026
RunLoyal overview
What is RunLoyal?
RunLoyal is a cloud-based, mobile-first platform purpose-built for boarding, daycare, grooming, and training businesses — including dog parks and dog bars. The system runs on web (SaaS), desktop (Mac, Windows, Linux, Chromebook), and native iOS and Android apps, so your team and your customers can access it from virtually any device.
At the core is a fully branded mobile app and web booking page — provisioned with your logo, colors, and business name — through which pet parents book appointments, upload vaccination records, digitally sign agreements, pay deposits, and message your staff directly. On the operations side, the mobile Staff App gives your team check-in/check-out, live calendars, and reservation management from anywhere in the facility, alongside kiosk mode for front-desk self-service during peak hours.
RunLoyal integrates embedded payment processing (Fiserv/CardPointe) directly into the platform for card-on-file, deposits, and surcharging, so transactions run through a PCI-compliant processor rather than a bolted-on third party. The platform also includes native social media integration, automated email/app notification workflows, and built-in reputation management that triggers review requests after service completion.
On the back end, RunLoyal includes unlimited staff logins with role-based access, time clock functionality with automatic commission and tip-split payroll calculations, package and membership sales, and detailed financial and operational reporting. Data is cloud-hosted, and RunLoyal provides free migration tooling when switching from legacy systems (Gingr, PetExec, Kennel Connection, and others), so historical customer and pet records carry over rather than starting from zero.
RunLoyal: Your Brand, Your App, Your Loyal Customers
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Ease of Use
RunLoyal’s user interface
RunLoyal reviews
Overall rating
4.8
/5
30
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
5
4
3
2
1
25
5
0
0
0
Tim S.
Owner
Kevin K.
Ceo
Danielle H.
Owner
Jill M.
Owner
Who uses RunLoyal?
Based on 30 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
RunLoyal's key features
Most critical features, based on insights from RunLoyal users:
All RunLoyal features
Features rating:
RunLoyal alternatives
RunLoyal pricing
Pricing plans
Pricing details:
User opinions about RunLoyal price and value
Value for money rating:
To see what individual users think of RunLoyal's price and value, check out the review snippets below.
Tim S.
Owner
Kevin K.
Ceo
RunLoyal integrations (2)
Integrations rated by users
We looked at 30 user reviews to identify which products are mentioned as RunLoyal integrations and how users feel about them.
Integration rating: 5.0 (1)
“It makes sharing photos and etc between the two easy plus logging in a sinch”

Jared S.
Handyman
Integration rating: 5.0 (1)
“I foud it easy to manage”

Fabrizio A.
Business Development
RunLoyal support options
Typical customers
Platforms supported
Support options
Training options
RunLoyal FAQs
RunLoyal has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. Does RunLoyal support mobile devices?
RunLoyal supports the following devices:
iPhone, Android, iPad
Q. What level of support does RunLoyal offer?
RunLoyal offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum





