TixyCloud - 2026 Pricing, Features, Reviews & Alternatives

TixyCloud is an AI automation flat rate for small and medium-sized businesses, developed and operated by TapSell UG (haftungsbeschränkt) in Düsseldorf, Germany. It combines two things: custom AI automations built for each customer, and an AI ticket system for customer communication.

How the automation flat rate works

Customers add the processes they want automated to a shared backlog. A dedicated team works through it and builds each automation on the customer's existing systems and interfaces instead of using templates. Whether a system can be connected is clarified in the first meeting. The number of automations is not capped and each one is not billed separately. What is limited is the team's weekly capacity, so priorities are set together with the customer in a two-hour AI consulting session every week.

Typical areas

Onboarding, recruiting, customer contact, HR, accounting, sales, project management and time tracking. For example, HR requests such as leave or changes to master data are handled as tickets instead of collective emails, and working hours are booked to the right project automatically.

Costs that stay predictable

Tokens are unlimited and included, so there are no credits and no usage-based charges. There is no setup fee.

AI ticket system

The ticket system collects messages from email, WhatsApp, Telegram, web forms and phone notes in one inbox. Every message becomes a ticket with status, history, attachments, follow-up and export in one place. Rules decide what happens with a ticket, and hooks pass events on to other systems. The ticket system is included in the flat rate and can also be used on its own without automations or consulting.

Hosting and data

TixyCloud is hosted in Europe and operated by the company itself, including the AI.

When customers leave

If a customer cancels, every automation is handed over. It can then be run elsewhere at the customer's own cost or keep running on TixyCloud.