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Trades Operator
Calls, jobs, payments and books for home-service shops
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Trades Operator - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: October 2026
Trades Operator overview
What is Trades Operator?
Trades Operator runs calls, jobs, invoices and payments for home-service companies like HVAC, plumbing and electrical shops. Instead of a service app, a separate books file, a phone system, a call tracker and a review tool, we put the work, the calls and the money in one customer record.
Business phone numbers are built in. Calls are transcribed and summarized, matched to the customer, and credited to the ad that rang. Missed calls can get a text back. Schedule by technician skill on a drag-and-drop board, send good/better/best estimates customers sign online, take card, ACH or Klarna payments, and keep books that follow the jobs, with bank feeds through Plaid and a general ledger, P&L and balance sheet.
Operator, our AI assistant, answers questions in plain words from your own records and drafts next steps, like following up on open estimates. Money always waits for your yes.
We're not priced per user, so the whole crew gets a login. Switching is free: Housecall Pro, QuickBooks and Thryv connect directly, and Jobber, ServiceTitan and spreadsheets come in from an export.
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Trades Operator's key features
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Trades Operator support options
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