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Twicebow Logo

Post-purchase surveys that bring customers back

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Twicebow - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

Twicebow overview

What is Twicebow?

Twicebow adds a short survey to the Shopify thank-you page. Customers answer a question or two, such as "How did you hear about us?", while the purchase is fresh, and you see which channels bring buyers in.

What sets it apart is the reward. Each answer can earn the customer a reward for a future order, either a discount or free shipping. The store decides what the reward is and when it appears: right after the survey, or only once the order has been delivered. Customers who come back and order again get bigger rewards on later orders. Stores that only want the data can run the survey with no rewards at all.

Setup happens inside Shopify admin. Pick a template for the survey and reward page, adjust the wording and brand color, and the survey appears at checkout. The customer-facing text is available in English, German, French, Dutch, Spanish and Italian.

An overview page shows your answers and the sales from orders that used reward codes. Answers can be downloaded as CSV on every plan, and synced to Klaviyo and Google Sheets (Starter and up) or your own webhook (Growth and up).

Pricing: free for 100 survey responses a month; Starter $29, Growth $79 and Pro $149 per month, each with a 14-day free trial, billed through Shopify.

Starting price

29flat rate /
per month

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Twicebow’s user interface

Ease of use rating:

Twicebow reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Twicebow's key features

Most critical features, based on insights from Twicebow users:

Access controls/permissions
Activity dashboard
Activity tracking
Adaptive learning
AI copilot
Alerts/Notifications
Anonymous feedback
API
Collaboration tools
Customer segmentation

All Twicebow features

Access controls/permissions
Activity dashboard
Activity tracking
Adaptive learning
AI copilot
Alerts/Notifications
Anonymous feedback
API
Collaboration tools
Customer segmentation
Customizable branding
Customizable fields
Customizable templates
Data analysis tools
Data cleansing
Data exporting
Data import/export
Data security
Data visualization
Decision making
Drag & drop
Dynamic content
Email management
Email marketing
Email reminders
Engagement tracking
Feedback management
Gamification
Generative ai
Interactive content
Mobile survey
Multi-Channel distribution
Multi-Language
Multilingual surveys
Multimedia support
Multiple question types
NPS survey structure
Offline response collection
Online polling
Phone polling
Presentation tools
Proactive assistance
Pulse surveys
Q&A management
Question library
Question piping
Randomization
Real-Time data
Reporting/Analytics
Response quotas
Response validation
Sentiment analysis
Single sign on
Site intercept survey
Skip logic
Support audio/images/video
Survey builder
Survey/Poll management
Surveys & feedback
Template management
Third-Party integrations
URL customization
Visual analytics
Word clouds

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Twicebow pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 100 survey responses / month
  • Rewards that grow with every order
  • Multi-language support

Starter

29

Per month

Features included:

  • 1,000 survey responses / month
  • Rewards that grow with every order
  • Multi-language support
  • Gift for a friend & review button
  • AI insights in your weekly summary
  • Klaviyo & Google Sheets sync

Growth

79

Per month

Features included:

  • 5,000 survey responses / month
  • Rewards that grow with every order
  • Multi-language support
  • Gift for a friend & review button
  • AI insights in your weekly summary
  • Klaviyo & Google Sheets sync
  • Product suggestions on the gift page
  • Your own endpoint (webhook)

Pro

149

Per month

Features included:

  • Unlimited survey responses
  • Rewards that grow with every order
  • Multi-language support
  • Gift for a friend & review button
  • AI insights in your weekly summary
  • Klaviyo & Google Sheets sync
  • Product suggestions on the gift page
  • Your own endpoint (webhook)

User opinions about Twicebow price and value

Value for money rating:

Twicebow support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum

Training options

Videos

Twicebow FAQs

Q. Who are the typical users of Twicebow?

Twicebow has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What level of support does Twicebow offer?

Twicebow offers the following support options:
Email/Help Desk, FAQs/Forum

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