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VATES Logo

No-vector AI knowledge platform — self-serve or API-first.

Table of Contents

VATES - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

VATES overview

What is VATES?

VATES is an embeddable B2B AI platform available in two ways: as a self-serve widget you can add to any website with a single script tag, or as a developer-grade API you integrate directly into your own product — comparable in category to infrastructure providers like Stripe or Twilio, applied to AI-powered knowledge retrieval.

Architecture: VATES runs on ES-IFM, a proprietary structured plain-text knowledge format. Instead of pre-computing and retrieving vector embeddings, VATES reconstructs each answer from context at query time, using a three-role pipeline:

- Bard — converts text, documents, and images into structured knowledge entries (EchoScripts).

- Druid — manages the knowledge base: search, edit, delete, and query using natural language, along with mathematical notation, logical symbols, or code.

- Vates — delivers the final answer to the end user, in their language, from the current context.

Integration options:

- Self-serve widget: one script tag, no build step, live the same day.

- REST API: full programmatic access to instances, knowledge, and settings, authenticated with an API key.

- MCP (Model Context Protocol) with OAuth 2.1: connects VATES to AI agents such as Claude Desktop.

Functions & specs:

- No monthly base fee; usage-based pricing.

- Multilingual by default — the same knowledge base answers in the user's language automatically, with a 23-language console UI.

- No vector database to provision, tune, or re-index.

- Fully operable from mobile — instance settings, billing, security, and knowledge management all work on a phone.

- Role-based access control across client admins, delegated admins (scoped by feature area), and instance-level admins (scoped to assigned instances).

Security:

- Tamper-evident audit logs across 10 event categories.

- Passkey and 2FA authentication, JWT session management.

- IP allowlist/denylist per client, rate limiting, GeoIP anomaly detection.

- Encrypted daily backups with generational retention.

- TLS/HTTPS throughout, origin IP fully hidden behind a WAF.

Support: Email, live chat, knowledge base, and documentation, with onboarding guidance for new self-serve and API customers.

VATES is developed by STANDOUT Inc., based in Okayama, Japan.

Starting price

VATES’s user interface

Ease of use rating:

VATES's key features

Most critical features, based on insights from VATES users:

Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
API
Content management
Customizable branding
Data import/export
Full text search
Generative ai

All VATES features

Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
API
Content management
Customizable branding
Data import/export
Full text search
Generative ai
Knowledge base management
Multi-Language
SSL security
Widgets

VATES pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about VATES price and value

Value for money rating:

VATES integrations (2)

Top integrations

VATES support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Chat

Training options

Documentation
Videos

VATES FAQs

Q. Who are the typical users of VATES?

VATES has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises


Q. Does VATES support mobile devices?

VATES supports the following devices:
Android, iPhone, iPad


Q. What level of support does VATES offer?

VATES offers the following support options:
Email/Help Desk, Knowledge Base, Chat

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