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Verint Messaging Logo

Cloud-based personalized customer engagement platform

Table of Contents

Verint Messaging - 2026 Pricing, Features, Reviews & Alternatives

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Verint Messaging overview

What is Verint Messaging?

Verint® Messaging™ is a digital customer engagement platform that allows businesses to improve client interactions through private, personalized messaging channels. With the rule-based routing system, the application automatically routes messages to agents based on the content of the message.

With Verint Messaging, organizations can get actionable insights into how their customers are interacting with agents, enabling them to make informed decisions about how best to serve them.

Verint Messaging enables businesses to integrate the platform with various third-party applications, such as Facebook Messenger, Instagram, Twitter, WhatsApp and more.

Starting price


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Verint Messaging’s user interface

Ease of use rating:

Verint Messaging reviews

Overall rating

4.4

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

4

4

0

0

0

Verint Messaging's features

Features rating:

AI copilot
Automated responses
Chatbot
Interaction tracking
Multi-Channel communication
Natural language processing

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Verint Messaging pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Verint Messaging price and value

Value for money rating:

Verint Messaging integrations (1)

Top integrations

Verint Messaging support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

Verint Messaging FAQs

Q. What type of pricing plans does Verint Messaging offer?

Verint Messaging has the following pricing plans:
Pricing model: Open Source

These products have better value for money


Q. Who are the typical users of Verint Messaging?

Verint Messaging has the following typical customers:
Large Enterprises


Q. What languages does Verint Messaging support?

Verint Messaging supports the following languages:
English


Q. Does Verint Messaging offer an API?

No, Verint Messaging does not have an API available.


Q. What level of support does Verint Messaging offer?

Verint Messaging offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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