Vigilis - 2026 Pricing, Features, Reviews & Alternatives

Vigilis is a telecom optimization platform that combines software automation with managed services to control telecommunications expenses across bandwidth, invoicing, contracts, sourcing, and carrier portal management. The platform operates through five interconnected modules designed to reduce costs while providing operational oversight for organizations managing multiple sites, circuits, and carrier relationships. It serves enterprises in healthcare, manufacturing, and financial services sectors. These organizations require comprehensive visibility and control over telecommunications infrastructure and associated expenses.

The bandwidth management module enables dynamic scaling of circuits by adjusting internet speeds in alignment with business hours and operational demand. The expense management module applies artificial intelligence to audit line items on telecommunications invoices, comparing charges against contracted rates, service inventories, and historical billing data to flag overcharges, rate increases, and billing discrepancies. The contract management module centralizes tracking of telecommunications agreements, surfacing renewal notice windows and expiration dates to prevent unintended renewals and support informed decision making. The MACD management module pairs workflow software with an operating team to execute approved moves, adds, changes, and disconnects directly within provider portals for AT&T, Lumen, Verizon, Spectrum, and Comcast. The request for proposal management module organizes competitive sourcing processes for new telecommunications services by defining requirements, collecting vendor responses, comparing pricing, and managing scoring workflows.

The platform integrates with carrier portals through read-only connections that import billing and service data without manual exports or spreadsheet maintenance. Organizations link provider portals and forward invoices to populate a unified dashboard displaying locations, services, accounts, connections, contracts, invoices, and active tickets. Data is segregated per organization and protected with encryption in transit and at rest alongside comprehensive audit logging.

Integration capabilities extend to collaboration platforms including Slack and Microsoft Teams for workflow notifications and operational updates. During implementation organizations undergo scoping of invoice, inventory, contract, and carrier access to determine technical requirements and data availability. The centralized interface provides teams with consolidated insight into telecommunications operations and expense management workflows.