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Telecom billing and tax compliance for MSPs

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Datagate Pricing, Features, Reviews and Alternatives

Datagate FAQs

Q. What type of pricing plans does Datagate offer?

Datagate has the following pricing plans:
Starting from: $300.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Datagate?

Datagate has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Datagate support?

Datagate supports the following languages:
English


Q. Does Datagate offer an API?

No, Datagate does not have an API available.


Q. What other apps does Datagate integrate with?

Datagate integrates with the following applications:
MYOB Business, QuickBooks Online Advanced, ConnectWise PSA, Xero


Q. What level of support does Datagate offer?

Datagate offers the following support options:
Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat

Datagate product overview

Price starts from

300

Per month

Per Feature

What is Datagate?

Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, Autotask, Halo PSA, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.

Key benefits of using Datagate

• Datagate can be integrated with ConnectWise Manage, Autotask or Halo PSA, as well as accounting systems such as Quickbooks or Xero, allowing users to share data with the applications they already use.

• The optional white-label customer portal lets MSPs provide their clients with access to their usage data and invoices through a branded interface.

• Integration with the CCH SureTax calculation engine ensures that applicable telecommunications taxes are calculated accurately for customers located in multiple tax jurisdictions.

• Datagate allows MSPs to manage pricing and billing for a range of telecommunications services including unified communications, cellular, VoIP, tolls, data plans, and more.

• Service usage data is gathered and aggregated from multiple sources, providing users with a unified data format for rating, pricing, and bundling communications services.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
24/7 (Live rep)
Knowledge Base
Chat

Training options

Webinars
Documentation
Live Online
Videos

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Starting from

300

Per month

Per Feature

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Why am I seeing this?

Datagate pricing information

Value for money

4.7

/5

8

Starting from

300

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Datagate features

Functionality

4.8

/5

8

Total features

38

3 categories

Most valued features by users

Activity Dashboard
Third-Party Integrations
Reporting/Analytics
Reporting & Statistics
Alerts/Notifications
Multi-Currency
Billing & Invoicing
Accounting Integration

Datagate users reviews

Overall Rating

4.9

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.62/10
Rating distribution

5

4

3

2

1

7

1

0

0

0

EW
AvatarImg

Eric W.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Datagate greatly optimized our VoIP billing!

Reviewed 4 years ago

Bottom line is we save a bunch of time, our customers received great traditional telephony style bills and our vendors support and enjoy working through the Datagate platform.

Pros

We have been using Datagate for years and have found many improvements in our business processes. The primary reason we made the switch to Datagate was for our telephony/VoIP billing to sync the invoicing data to Connectwise. Prior to Datagate we had to manually enter data each month which was not scalable. We also had several monthly compliance reporting requirements that took a great deal of time to put together and Datagate’s reporting greatly simplified that process and saved us many hours per month. Last we have appreciated Datagate’s support team who do a great job of getting in meetings with us to tackle new processes or direction of our VoIP billing.

Cons

Early on we had some bumps as the Connectwise integration was built, but that was years ago and its been great since.

Vendor response

Thank you for this review Eric. We are glad to hear of your success in VoIP billing with Datagate and ConnectWise. Much appreciated.

AW
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Ashlie W.

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Early Days, but Overall Very Pleased!

Reviewed 2 years ago

Our experience so far has been overwhelmingly positive - we are excited to see where our partnership leads!

Pros

The onboarding process was so smooth, and our project manager was incredibly helpful in the process. We were able to take on the process of invoicing and managed to update our customer records in the process. The process to generate invoicing is one of the easiest we have found, and it has made things much more convenient to review and approve items.

Cons

Our ConnectWise integration continues to run very slow, and can be sporadic. We haven't been able to identify the issue, which can sometimes cause concern as the updates we have made in our CRM are not showing in the billing platform. This can, and has, been overcome by manually syncing but can be frustrating. Additionally, we would like to see more options when sending or re-sending invoicing.

FL
AvatarImg

Frank L.

Information Technology and Services, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great setup staff

Reviewed 6 months ago
Pros

Quickbooks integration. [sensitive content hidden] provided great on-boarding experience

Cons

there is nothing i did not like .

Vendor response

Thank you for your review and for highlighting our seamless QuickBooks integration and onboarding experience Frank! We're happy to hear you found everything to your liking and appreciate your support.

TR
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Tami R.

Telecommunications, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very pleased so far

Reviewed 3 months ago

Great so far! Implementation was great, and Sogol was extremely helpful in assisting us with the integration setup between ConnectWise/ WisePay.

Pros

Ease of use. Simple setup. Integration with our other softwares!

Cons

Manual invoicing process and lack of real-time payment information to flow into system.

NB
AvatarImg

Nicole B.

Telecommunications, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Switched to DG from another business BEST decision ever

Reviewed 3 years ago

The implementation process was long and took a lot of effort on our part. However, Sogol, our implementation specialist really helped us through it and was a great help.

Pros

The look of the invoices, the easiness of the actual invoicing/crediting process.

Cons

We don't like that we have to map invoices each month.

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