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viind
Chatbot solution for managing customer service operations
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viind - 2026 Pricing, Features, Reviews & Alternatives


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viind overview
What is viind?
viind offers chatbot solutions for government agencies and businesses. Their software enables organizations to communicate with citizens and customers easily via webchat and social media messaging platforms.
Its VIIND PUBLIC module allows government entities to implement an AI-powered chatbot on their websites. Citizens can ask questions and get instant answers without waiting on hold or for return contacts. Intelligent algorithms route complex inquiries to the appropriate departments.
VIIND DIALOG provides customizable chatbots for handling common service requests, queries, and conversations. Businesses utilize these bots to automatically address frequently asked questions, freeing up employees to focus on more complex interactions.
The application leverages natural language processing and machine learning for conversational experiences. viind can integrate leading AI models such as ChatGPT and Aleph Alpha to power the bots. Users get quick, accurate responses in natural dialogue.
The software is modular, scalable, and compliant with GDPR regulations. viind is made and hosted entirely in Germany, ensuring data privacy and security. The solution is accessible, user-friendly, and designed for the public sector.
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viind has the following pricing plans:
Pricing model: Open Source
Free Trial: Available | (No Credit Card required)
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Q. Who are the typical users of viind?
viind has the following typical customers:
Public Administrations, Small Business
Q. What languages does viind support?
viind supports the following languages:
German
Q. Does viind offer an API?
No, viind does not have an API available.
Q. What level of support does viind offer?
viind offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base



