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XenChats
Live chat, an AI agent and help desk in one place
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XenChats - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: November 2026
XenChats overview
What is XenChats?
XenChats gives your website a chat widget in your own colors and gives your team one inbox for chats, e-mails, text messages and tickets.
Watch visitors arrive in real time with the page they are on, their location and visit history, and greet them by page, time on site or exit intent. Product cards with prices and buttons let shoppers buy from the chat, and XenChats counts the sales your chats bring in.
An AI agent answers from your knowledge base day and night, understands the pictures customers send and passes the chat to a person when needed. When a question needs more time, it becomes a ticket.
Routing rules, groups, chat limits, supervision and takeover, canned responses and workflows keep the team organized, and reports show response time, satisfaction and chat topics. Install it with one line of code or follow the guides for WordPress, Shopify, Webflow, Wix, Squarespace and Google Tag Manager. Try it free for 7 days, no credit card needed.
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XenChats’s user interface
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XenChats's key features
Most critical features, based on insights from XenChats users:
All XenChats features
XenChats alternatives
XenChats
Starting from
9.5
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Zendesk Suite
Starting from
55
/user
Per month
Slack
Starting from
8.75
/user
Per month
XenChats pricing
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