ZestoOs - 2026 Pricing, Features, Reviews & Alternatives

ZestoOs is a cloud-based, AI-powered restaurant operating system built for independent restaurants, cafes, dhabas, cloud kitchens, and multi-outlet chains across India, including Tier 2 markets. The platform consolidates POS and billing, inventory management, aggregator order management (Swiggy, Zomato, ONDC, and branded websites), WhatsApp-based CRM and loyalty, staff attendance and payroll, review management, and an AI analytics layer into a single interface. It runs on existing Android (8+), iOS (14+), Windows, and Mac devices via native apps or web browsers (Chrome, Edge, Safari), with no proprietary hardware required and an offline-first architecture that continues billing during internet outages and syncs automatically on reconnection. Setup takes approximately 10 minutes with no onboarding call, and a free Starter plan is available with no credit card and no trial expiry.

ZestoOs covers the full operational stack for food and beverage businesses. The Smart POS supports GST auto-calculation, e-invoice generation, KOT printing, visual drag-and-drop table and floor management, custom discounts, happy hour pricing, and Hindi and English UI. The AI Inventory Engine links recipes to automatic ingredient deduction per order, generates AI reorder predictions from 90 days of sales history, and produces vendor purchase orders via WhatsApp. The Aggregator Hub unifies order queues across Swiggy, Zomato, ONDC, and owned channels, with one-click menu sync, net profit per dish per platform after commission, and peak-hour auto-accept and auto-reject rules. The Customer Growth Engine captures customer data at billing, runs WhatsApp loyalty cards requiring no app download, and automates win-back campaigns, birthday and anniversary offers, and NPS feedback collection.

The Staff and HR Hub provides selfie-based GPS-verified attendance, automatic payroll calculation from attendance and tip pools, shift scheduling via WhatsApp, and role-based access control. The Reputation Manager aggregates reviews from Google, Zomato, Swiggy, and ONDC into a unified dashboard with AI-generated reply suggestions, sentiment analysis, 90-day rating trend charts, and automated review requests to high-NPS customers. The Zesto AI Brain, accessible in Hindi and English, delivers demand forecasting factoring in weekends, festivals, and seasonal patterns; real-time revenue leak and discount abuse detection; menu engineering with price change recommendations; automatic GST report generation; Tally-ready exports; and a daily WhatsApp sales summary. ZestoOs replaces multiple separate tools with one platform, reducing operational overhead for Indian restaurant operators at any scale.