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Top Rated AI Agents for Customer Support Software with Mid size business - Page 8

Last updated: October 2026

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261 software options

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Auto Asistente logo

AI virtual assistant for business messaging

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AutoAsistente is an AI-powered virtual assistant platform designed to automate customer service for businesses across multiple messaging channels. The software connects to WhatsApp, Instagram, Facebook, and TikTok to provide automated responses around the clock. It includes features for appointment scheduling with Google Calendar integration, automated payment reminders, digital product catalogs, WhatsApp marketing campaigns, and a dashboard with analytics for monitoring performance.

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ELX Chatbot logo

AI chatbot for ecommerce sales and support

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ELX Chatbot is an artificial intelligence-powered virtual assistant designed for ecommerce businesses. The software integrates with platforms including Shopify, Adobe Commerce, WooCommerce, and BigCommerce to automate customer support and provide product recommendations. It uses natural language processing to respond to customer inquiries, track order status in real time, and answer frequently asked questions about delivery, returns, and product availability.

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NebulaHex logo

AI chatbot for customer support automation

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NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

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MonoChat logo

Cloud-based omnichannel inbox for all business sizes

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MonoChat is a cloud-based omnichannel inbox unifying WhatsApp, Instagram, TikTok, Facebook, Telegram, WebChat, and SMS with AI.

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Vendasta AI Platform logo

Cloud-based AI platform for agencies and SMBs

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Cloud-based AI platform unifying CRM, marketing automation, reputation management, and AI employees for agencies and SMBs.

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Flametree.ai logo

Controlled AI customer interactions with full customer conte

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AI Customer Operations Platform with LLM-powered voice and text agents for sales, acquisition, service and debt collection.

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MindX Service AI logo

AI-based customer support solution

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Mindx Service AI is an intelligent, fully agentic customer support platform that provides human-like assistance, automating inquiries, boosting agent productivity, and managing customer loyalty.

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Bota logo

Never miss a booking again. The AI phone agent and WhatsApp

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Bota is an AI customer service agent for car rental companies. It resolves conversations on WhatsApp, phone and website chat end to end, from a quote to a confirmed booking in your reservation system, and hands over to your team with a summary when a person is needed.

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kama.ai logo

Experiential AI solution

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kama DEI (Designed Experiential Intelligence) is an artificial intelligence (AI) platform that uses natural language processing (NLP) to respond to customers with customized replies based on their personality. The solution works with chatbots, smart speakers, mobile applications, and more.

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Wiredesk logo

Cloud-based AI support agent for CX teams

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Wiredesk is a cloud-based AI agent platform for support and CX teams that automates customer responses across chat, phone, and email.

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GafferBot AI logo

AI customer service platform for trade businesses

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GafferBot AI is an AI-powered customer service platform for trade professionals like plumbers, electricians, and builders. It handles enquiries via web chat, WhatsApp, and Instagram with a 24/7 automated receptionist. It qualifies leads, generates quotes, books appointments, and manages invoicing with online payments, integrating with accounting software like QuickBooks and FreeAgent.

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Jotform AI Agents logo

Cloud-based AI agents for customer service automation

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Jotform AI Agents is a cloud-based, no-code platform for building and deploying conversational AI agents across web, phone, and social.

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Representative24 logo

Cloud-based agentic AI support & sales concierge

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Cloud-based AI concierge automating customer support, lead qualification, and appointment scheduling for businesses.

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ChatOtter AI logo

AI chatbot for lead capture and qualification

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ChatOtter is an AI-powered lead agent platform for small and medium enterprises, operating across WhatsApp, Zalo, Telegram, LINE, Messenger, and website widgets from one setup. It provides source-cited responses from business documentation and integrates with HubSpot, Slack, Calendly, Stripe, and Shopify to capture leads, book appointments, and process payments. Conversations escalate to human agents when needed.

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Acclaim logo

Voice AI for regulated financial services

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Acclaim is a voice-first AI platform designed for regulated industries such as banking, fintech, and credit unions. The platform features on-premises or private cloud deployment options, goal-oriented agent logic for defined business outcomes, and configurable compliance guardrails. It includes a self-service Agent Studio for building and managing AI agents, real-time conversation adaptation, and multilingual support across multiple channels.

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NeoMind logo

AI workforce platform with measurable employees

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NeoMind is an AI workforce platform that deploys three specialized AI employees trained on business-specific knowledge. The platform features Simon for website interactions, Maeve for phone communications, and Hugo for internal team support, all powered by a centralized knowledge base called the Brain. It includes performance measurement through weighted KPIs scored on each conversation, appointment booking capabilities, lead capture and routing, and CRM integration.

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Decagon logo

Cloud-based conversational AI for enterprise CX

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Decagon is a cloud-based conversational AI platform deploying chat, voice, and email agents for enterprise and mid-market CX teams.

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Ovellan logo

AI chatbot for customer service and sales

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Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

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Users also considered