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Top Rated Contact Center Quality Assurance Software with Web based - Page 6

Last updated: November 2026

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137 software options

Laivly logo
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Conversational AI platform for Contact Centers

Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

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Turret logo
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Cloud-based business management software

Turret is a business management software solution designed to help organizations streamline operations, manage workflows, and improve.

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NobelBiz OMNI+ logo
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End-to-end solutions for the call center industry

All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

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Simple Series logo
(0)

Construction management software for builders

The Simple Series is an integrated lead management, follow-up marketing, estimating, proposal writing, budgeting, scheduling and job cost accounting system that offers modules such as Simple SalesBuilder, Simple Estimating, Simple Scheduling, and Simple Job Accounting.

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HGS Agent X logo
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Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

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Flip CX logo
(0)

Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

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Abstrakt logo
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Cloud-based real-time call guidance software

Abstrakt is real-time call guidance software that aims to empower agents, ensure compliance, and streamline coaching. It provides playbooks, recommended responses, and eliminates the need for whispers or barging. Abstrakt identifies quality assurance issues in real-time during calls through automated QA scoring.

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SCSoft KYC & Identity Verification Suite logo
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Cloud-based KYC & identity verification suite

Cloud-based and mobile KYC platform for digital banks and fintechs, covering identity verification, fraud prevention, and AML.

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Qualora logo
(0)

Workforce learning, career intelligence & data

Web-based workforce learning and career intelligence connecting self-paced training, assessments, Ask Q guidance, visual skills mapping, institutional SOP training, and provenance-tracked workforce data.

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CrossCX logo
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Quality monitoring, speech analytics & VoC

CrossCX connects your interactions, your data and your quality evaluations to understand, control and improve customer experience, with human agents and AI agents alike. Six modules, one platform.

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Level AI logo
(0)

Cloud-based contact center AI platform for enterprise

Cloud-based enterprise contact center platform offering full interaction scoring, AI voice agents, and real-time agent assistance.

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Expertflow Contact Center logo
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Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

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