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Top Rated Help Desk Software with Self Service Portal - Page 4

Last updated: April 2026

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252 software options

C-Desk logo

Cloud-based help desk software for customer support teams

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C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

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Tidio logo

Aill-in-one customer support software with AI features

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Tidio is a help desk software suite comprising help desk, live chat, chatbot, and AI agent products. Create chatbot automations with Flows, talk to your clients live in real time, or delegate issue handling to Lyro, an AI agent for customer support, capable of resolving up to 64% of issues.

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CloudRadial logo

CloudRadial’s Unified Client Portal and CSA Platform enables

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CloudRadial’s Unified Client Portal and CSA Platform enables MSPs to deliver an Amazon-like client experience. With on-demand reporting, real-time insights, and automation, MSPs can support clients efficiently and at scale.

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Wowdesk logo

Omnichannel customer service help desk software

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Wowdesk is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services at best price. Wowdesk can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes

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Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

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Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

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Helprace logo

All-in-one customer service solution

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Helprace can be used as an email manager or full-fledged ticketing system. Manage workflows, saved commands / replies, users and reports.

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SherpaDesk logo

A support soution to help track time and manage projects

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Receive, resolve and report on all customer requests. SherpaDesk's mobile is the perfect solution for any business that have techs who work in the field

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SMART Service Desk logo

Help desk, compliance tracking & IT service management tool

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SMART Service Desk is a help desk software designed to help businesses across various verticals including banking, retail, automobile, oil and gas, manufacturing, pharmaceuticals, and more streamline IT service management and compliance tracking operations. It enables organizations to handle cases, track assets, and enhance customer experience activities via a unified portal.

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Next4biz CSM logo

End-to-end omnichannel customer experience management.

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Next4biz CSM is a comprehensive cloud-based customer service management software with an omnichannel approach. It offers customizable self-service knowledge base, live chat, automated workflows, and advanced reporting capabilities. It enables organizations to provide excellent customer experience.

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ThriveDesk logo

Customer experience software for small businesses

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ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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Confides logo

Cloud-based unified messaging platform

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IncognitoDesk is a cloud-based platform that provides businesses with a single web interface for all their messaging app accounts, which allows them to handle customers' queries on a unified location. Supervisors can view and respond to messages, organize them in folders, and annotate chats using a full keyboard.

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helppeople Cloud logo

Spanish helpdesk solution for small to large businesses

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helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Dialshree logo

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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HaloITSM logo

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Web-based Incident management and Request Fulfillment. Integrated Change Management and CMDB. End-user self service.

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Avochato logo

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across multiple channels from a single intuitive interface. Key features include an omnichannel inbox, analytics, automations, collaboration tools, and AI to streamline the entire support journey.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is the ultimate help desk software with 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence.

Start with a 1 month free trial, no credit card required.

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Deskero logo

Customizable help desk & ticketing system

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Deskero adds a social element to multichannel help desks, helping to manage requests from all social media platforms as well as email, chat, website, & more.

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Gnatta logo

AI Agents and omnichannel support, built for control

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Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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Inserve logo

100% Dutch Servicedesk software

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Inserve is online helpdesk software for managing the support department of MSP's and Agencies.

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EcholoN logo

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Genuity IT Admin Suite logo

IT management platform for businesses of all sizes

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Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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