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Canfigure Logo

Modular ITSM and ITAM solution based on ITIL principles

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Canfigure - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Canfigure overview

What is Canfigure?

Canfigure has been designed as a modular system where the customer can select the desired functionality and expand over time at their own pace. Modules are divided into Change Management, Service Desk (ITSM) and Asset Management (ITAM) all underpinned by a well-designed CMDB. All processes are compatible with the ITIL standard.

Unlike its competitors, Canfigure can be fully configured by the customer with minimal involvement from the vendor. This saves the customer both time and money.

Canfigure supports both Windows and Linux environments, and can be run on premise or in our AWS cloud environment.

Starting price

395per feature /
per month

Alternatives

with better value for money

Canfigure’s user interface

Ease of use rating:

Canfigure pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(7)
5(15)

What do users say about Canfigure?

We love the ease of use in regards to create and tracking incidents/tickets.

Select to learn more


Who uses Canfigure?

Based on 22 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Information Technology and Services
Automotive
Law Practice
Insurance
Others

Use cases

CMDB
Asset Tracking
IT Service
ITSM
IT Management

Canfigure's key features

Most critical features, based on insights from Canfigure users:

Workflow management
Activity dashboard
Real-Time notifications
Service level agreement (sla) management
Self service portal
Alerts/Escalation

All Canfigure features

Features rating:

Access controls/permissions
Active directory integration
Activity dashboard
Activity tracking
Ad hoc reporting
Alerts/Escalation
Alerts/Notifications
API
Approval process control
Approval workflow
Asset assignment
Asset categorization
Asset lifecycle management
Asset tracking
Assignment management
Audit management
Audit trail
Automated routing
Automated scheduling
Barcode Printing
Barcode recognition
Barcode/Ticket scanning
Barcoding/RFID
Billing & invoicing
Calendar management
Calibration management
Change management
Change planning
Change tracking
Check-in/Check-out
Client portal
CMDB
Commenting/Notes
Configurable workflow
Configuration management
Contract/License management
Cost tracking
Customer database
Customer support
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Dashboard creation
Data import/export
Data mapping
Data visualization
Depreciation management
Disposal management
Document management
Document storage
Email management
Email templates
Equipment maintenance
Equipment management
Equipment tracking
Fixed asset management
Funding source tracking
Help desk management
Historical reporting
Impact management
Incident management
Inspection management
Inventory management
Inventory tracking
Issue auditing
Issue management
Issue scheduling
Issue tracking
IT asset management
IT asset tracking
IT reporting
Job management
Knowledge base management
Knowledge management
KPI monitoring
Labeling
License management
Location tracking
Macros/Templated responses
Maintenance management
Maintenance scheduling
Mobile access
Mobile app
Multi-Channel communication
Multi-Location
Preventive maintenance
Prioritization
Problem management
Procurement management
Project management
Purchase order management
QR codes
Real-Time chat
Real-Time notifications
Real-Time reporting
Real-Time updates
Recurring issues
Relationship mapping
Release management
Reminders
Reporting/Analytics
Reporting & statistics
Request Assignment
Requisition management
Reservations management
Returns tracking
RFID Scanning
Role-Based permissions
Rules-Based workflow
Scheduled/Automated reports
Scheduling
Search/Filter
Self service portal
Service catalog
Service history
Service level agreement (sla) management
Service request management
Shipping management
Single sign on
Software License Management
SSL security
Status tracking
Supplier management
Support ticket management
Support ticket tracking
Surveys & feedback
Tagging
Task management
Task progress tracking
Task scheduling
Third-Party integrations
Ticket management
User management
Vendor management
Warranty tracking
Workflow management
Work order management

Canfigure alternatives

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395

Per month

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Canfigure pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Tier 1 SME: < 100 Employees

395

Per month

Tier 2 Enterprise: > 100 Employees

795

Per month

User opinions about Canfigure price and value

Value for money rating:

To see what individual users think of Canfigure's price and value, check out the review snippets below.

“We love the ease of use in regards to create and tracking incidents/tickets.”
AS

Alex S.

Senior Service Desk Technician

“Some users may dislike the user experience in which if you need to go to a module or form, you must make multiple clicks to get there. But this more on user's perspective.”
ES

Enrico S.

L2 IT System Engineer

Canfigure support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Videos
In Person

Canfigure FAQs

Related categories