getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Help Desk Software - Page 7

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


170 software options

Ameyo FusionCX logo

Omnichannel help desk ticketing system

learn more
FusionCX by Ameyo is an all-in-one helpdesk ticketing and customer support platform which offers omni-channel contact centre capabilities for customer service teams. The cloud-based platform offers tools for managing omnichannel ticketing, agent productivity, operations automation, and more.

Read more about Ameyo FusionCX

Users also considered
Oracle Fusion Cloud HCM logo

Redefine best in HR

learn more
Oracle HCM Cloud is a suite of human capital management applications that help find and retain talent including HR, benefits, payroll, & performance management

Read more about Oracle Fusion Cloud HCM

Users also considered
MSM logo

Be proactive with our data-driven AI augmented ITSM solution

learn more
Our data-driven enterprise service management solution uses Data Lakehouse technology integrated with AI, RPA and ML technologies to automatically predict incidents and rapidly resolve them before they adversely affect the business.

Read more about MSM

Users also considered
ITarian logo

IT and remote access management solution

learn more
ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

Read more about ITarian

Users also considered
Vorex logo

Manage clients and projects on a single platform

learn more
Vorex aims to simplify the conversation around PSA and online project management and capitalize on having developed an intuitive, easy-to-use solution.

Read more about Vorex

Users also considered
House-on-the-Hill logo

The Service Desk Solution on-premise or in the Cloud!

learn more
SupportDesk is an ITIL Support Management and Help Desk App.
Incident, Problem, Change Management, Asset Management, Knowledgebase.
SupportDesk is available both in the Cloud and On-Premises.

Read more about House-on-the-Hill

Users also considered
EV Service Manager logo

IT service management solution for businesses of all sizes

learn more
EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

Read more about EV Service Manager

Users also considered
ClickDesk logo

Live chat for customer support

learn more
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

Read more about ClickDesk

Users also considered
VisionReply logo

Help desk solution for enhancing customer support

learn more
VisionReply is a cloud-based help desk solution designed to help businesses automate processes for resolving customer support tickets. Agents can manage incoming requests and queries from customers through email, phone, chat, and forms.

Read more about VisionReply

Users also considered
EasyDesk logo

Cloud-based customer support software

learn more
EasyDesk centralizes customer support communications by combining emails, tickets, and chat functionality in one comprehensive help desk solution. The platform offers advanced ticket management with filters and tags, workflow automation capabilities, and a mobile application that allows support agents to respond to customer inquiries remotely. EasyDesk includes features for creating canned responses and knowledge base articles to optimize support operations.

Read more about EasyDesk

Users also considered
Infizo Desk logo

Cloud-based ticketing and incident management software

learn more
Infizo Desk is a cloud-based ticketing and incident management software that helps businesses streamline help desk operations, manage resolution speed, and more.

Read more about Infizo Desk

Users also considered
CDESK logo

Helpdesk and service desk software

learn more
CDESK is a helpdesk and service desk software that designed for the digitalization and standardization of a company's business processes. CDESK provides tools for, e.g. improving communication with customers, processing requests, registering employees work time and keeping the SLA and SLO deadlines.

Read more about CDESK

Users also considered
eFACiLiTY Helpdesk and Knowledgebase logo

Centralized helpdesk ticketing software

learn more
Streamline service request management, reduce response times, and enhance support efficiency with eFACiLiTY® Helpdesk & Knowledgebase solution.

Read more about eFACiLiTY Helpdesk and Knowledgebase

Users also considered
Wokay logo

Stop Juggling, Start Focusing.

learn more
Wokay helps teams manage internal requests through chat-driven coordination and task-based ticket tracking. Improve response times, assign ownership clearly, and maintain a searchable knowledge hub, all in one lightweight system for SMBs.

Read more about Wokay

Users also considered
CloudOffix logo

Cloud-based Customer Based Business Management Platform

learn more
CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

Read more about CloudOffix

Users also considered
KIX logo

Cloud-based ITSM software

learn more
KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

Users also considered
Jack Project logo

Project management solution

learn more
Jack Project is a software solution for task management, communication, collaboration, knowledge management, and document management. It provides features for managing tasks, projects, documents, and knowledge in one application across departments and company boundaries.

Read more about Jack Project

Users also considered
CallVU logo

Digital call experience platform for call centers

learn more
CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Read more about CallVU

Users also considered
DeskDay logo

Conversational service automation for MSPs

learn more
DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

Read more about DeskDay

Users also considered
Makula logo

After-sales and maintenance software for industrial teams

learn more
Manage and centralise service requests with a help desk that streamlines ticketing, improves response times, and ensures consistent customer support across channels.

Read more about Makula

Users also considered