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EV Service Manager
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management solution for businesses of all sizes
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EV Service Manager - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
EV Service Manager overview
What is EV Service Manager?
EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.
EV Service Manager comes with a graphical process designer that enables coordinators to configure business rules, schedule tasks, and streamline multiple operations among team members. With the asset management module, users can track procurement, monitor inventory and stock consumption, as well as manage licenses and expiration dates associated with entities. Plus, managers can use the project management features to assign incoming tickets to agents and track the progress of ongoing tasks.
The API sets offered by EV Service Manager lets users integrate the system with multiple third-party platforms, such as Bomgar, Solarwinds, Trello, WordPress, Salesforce, Slack, Skype, Oracle, Splunk, and more. The self-service portal enables end users to submit issues, search the knowledge base, and connect with support teams. The solution also helps administrators monitor service level agreements and perform root cause analyses to identify and resolve incidents.
EV Service Manager’s user interface
EV Service Manager reviews
Overall rating
3.4
/5
14
Positive reviews
14
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.14/10
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1
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7
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Who uses EV Service Manager?
Based on 14 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
EV Service Manager's key features
Most critical features, based on insights from EV Service Manager users:
All EV Service Manager features
Features rating:
EV Service Manager alternatives
EV Service Manager
Starting from
999
Per year
Zendesk Suite
Starting from
39
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Milvus
Starting from
25
/user
Per month
EV Service Manager pricing
Value for money rating:
Starting from
999
Per year
Flat Rate
User opinions about EV Service Manager price and value
Value for money rating:
EV Service Manager support options
Typical customers
Platforms supported
Support options
Training options