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House-on-the-Hill
5
0
4
1
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Service Desk Solution on-premise or in the Cloud!
Table of Contents
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House-on-the-Hill - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
House-on-the-Hill overview
What is House-on-the-Hill?
With SupportDesk customers can log, update and interrogate their own calls via the user-friendly self-service portal. You can promote self-diagnosis by giving your customers access to specially screened areas of your KnowledgeBase. Our help desk app also includes a mail merge functionality to produce attractive form letters and emails. SLA's can be assigned to Customers, Products, Inventory, or the incident itself. Another outstanding function of SupportDesk is the possibility to create reports to show customers whose contracts are due to expire.
Starting price
per year
Alternatives
with better value for money
House-on-the-Hill’s user interface
House-on-the-Hill reviews
Overall rating
3.5
/5
2
Positive reviews
50
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.50/10
5
4
3
2
1
0
1
1
0
0
House-on-the-Hill's key features
Most critical features, based on insights from House-on-the-Hill users:
All House-on-the-Hill features
Features rating:
House-on-the-Hill alternatives
House-on-the-Hill
Starting from
30
Per year
Freshdesk
Starting from
19
/user
Per month
Freshservice
Starting from
19
/user
Per month
JIRA Service Management
Starting from
20
/user
Per month
House-on-the-Hill pricing
Value for money rating:
Starting from
30
Per year
Per Feature
User opinions about House-on-the-Hill price and value
Value for money rating:
House-on-the-Hill support options
Typical customers
Platforms supported
Support options
Training options