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IT Ticketing Systems Software for Mid Size Business (2026) - Page 7

Last updated: March 2026

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173 software options

Web Tracks logo

Help desk and IT asset management solution

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Web Tracks is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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SpiceX logo

Integration Platform as a Service for contact centers

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SpiceX is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat.

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ASAP Systems logo

Inventory System and Asset Tracking Solutions

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ASAP Systems is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Aysling logo

Professional Services ERP

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Aysling is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

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SutiCRM logo

CRM for sales, marketing & support teams

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SutiCRM is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

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Business Manager Enterprise (BME) logo

Complete Business Management solution (CRM, ERP, MRP, WHM)

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Business Manager Enterprise (BME) is available for Mid Size Business and offers the following support options: Chat.

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VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

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VIZOR IT Asset Management is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

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Kloudville logo

Enterprise Resource Planning (ERP) for SMEs

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Kloudville is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, 24/7 (Live rep), Phone Support.

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Everest logo

Customer complaint management and quality assurance software

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Everest is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

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Brand Embassy logo

Social Customer Service Software

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Brand Embassy is available for Mid Size Business and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep).

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Users also considered
Helpdesk 365 logo

SharePoint IT Ticketing System for Microsoft 365

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Helpdesk 365 is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

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Maple CRM logo

Cloud-based customer relationship management (CRM) solution

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Maple CRM is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Users also considered
Flexera SaaS Manager logo

SaaS usage tracking and management

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Flexera SaaS Manager is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

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Enterprise Service Desk logo

ITIL-based incident, service and change management solution

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Enterprise Service Desk is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Wolken ServiceDesk logo

Cloud-based customer service management platform

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Wolken ServiceDesk is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep).

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Second CRM logo

Making Businesses Profitable

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Second CRM is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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OpenText Service Management logo

IT service management and ticketing solution

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OpenText Service Management is available for Mid Size Business and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base.

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Users also considered
Sygma logo

Cloud-based & on-premise platform for IT management.

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Sygma is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support.

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Users also considered
VARStreet CRM logo

Customer relationship management (CRM) solution

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VARStreet CRM is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep).

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eGain AI Knowledge Hub logo

#1 Knowledge Management System - Top-rated by Gartner

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eGain AI Knowledge Hub is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about eGain AI Knowledge Hub

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DeskDay logo

Conversational service automation for MSPs

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DeskDay is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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