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IT Ticketing Systems Software for Small Business (2026) - Page 5

Last updated: March 2026

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177 software options

UseResponse logo

All-in-one Customer Support and Feedback Suite

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UseResponse is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

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Track-It! logo

Help desk and asset management

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Track-It! is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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PlanPlus Online logo

Personal Planner and CRM software

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PlanPlus Online is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Allbound logo

We Make Managing Partners Simple.

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Allbound is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

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edge CRM logo

Cloud-based customer relationship management (CRM) software

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edge CRM is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

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ConvergeHub logo

Sales, marketing, customer service & billing CRM for SMBs

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ConvergeHub is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk.

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Conversational Cloud logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

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Conversational Cloud is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Magentrix logo

We make portals. It's not magic. It's Magentrix.

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Magentrix is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum.

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SuiteCRM logo

Modular, open source CRM for businesses of all types

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SuiteCRM is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Teamleader logo

Sell, bill and organise work in one place.

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Teamleader is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

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Kapture CX is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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MDidentity logo

Reputation management system for healthcare practices

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MDidentity is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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karmaCRM logo

Small business CRM software

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karmaCRM is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

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Qualaroo is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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BlueCamroo logo

All-In-One for SMBs - CRM, project management, and more

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BlueCamroo is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Soffront CRM logo

CRM. Marketing. Simplified

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Soffront CRM is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Sage CRM logo

Web-based CRM for small and medium businesses

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Sage CRM is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

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Focus Softnet logo

CRM solution for automating sales, marketing & services

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Focus Softnet is available for Small Business and offers the following support options: Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Users also considered
White Fluffy Cloud logo

The World's Simplest Contact Management CRM

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White Fluffy Cloud is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Users also considered
Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Users also considered
Snapforce logo

CRM, call center and telephony software

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Snapforce is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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Wowdesk logo

Omnichannel customer service help desk software

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Wowdesk is available for Small Business and offers the following support options: Knowledge Base, Chat, Phone Support, Email/Help Desk, FAQs/Forum, 24/7 (Live rep).

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AtemisCloud logo

Full Business Management SaaS for service companies

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AtemisCloud is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Answerbase logo

Meet your customers’ and company's information needs

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Answerbase is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

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