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IT Ticketing Systems Software for Small Business (2026) - Page 4

Last updated: March 2026

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177 software options

Web Help Desk logo

IT asset and knowledge management

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Web Help Desk is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), Phone Support.

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AddressTwo logo

Simple CRM for Small Business

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AddressTwo is available for Small Business and offers the following support options: Chat, Knowledge Base.

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BMC Helix ITSM logo

IT service and IT asset management software

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BMC Helix ITSM is available for Small Business and offers the following support options: Email/Help Desk.

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SalesNexus logo

CRM, Sales and Marketing Automation for B2B Sales Teams

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SalesNexus is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Tracker logo

Customer Service and Support Management Software

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Tracker is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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SPOTIO logo

Field service management and sales engagement software

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SPOTIO is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

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Agiloft logo

Cloud-based tool for contract lifecycle management.

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Agiloft is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Shape logo

Cloud-based CRM, sales & marketing automation software

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Shape is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep).

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InStream logo

Sales, contact management & relationship automation tool

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InStream is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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TeamGram logo

All-in-one CRM & collaboration tool for SMBs

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TeamGram is available for Small Business and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Oracle E-Business Suite logo

Suite of e-business applications

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Oracle E-Business Suite is available for Small Business and offers the following support options: Chat, Phone Support, Email/Help Desk.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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FocalScope logo

Call center management software

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FocalScope is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep).

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SalesOutlook CRM logo

CRM for Microsoft Outlook and Office 365

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SalesOutlook CRM is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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LionDesk logo

CRM, marketing & transaction management for real estate

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LionDesk is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

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LogicBox logo

Custom-built business management software.

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LogicBox is available for Small Business and offers the following support options: Phone Support, 24/7 (Live rep).

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Oracle Sales logo

Auto dealership CRM software for sales teams

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Oracle Sales is available for Small Business and offers the following support options: 24/7 (Live rep), Chat.

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Sellsy logo

CRM, invoicing, automation, marketing (+ more) in one place!

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Sellsy is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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EcholoN logo

Helpdesk software for managing customer service processes

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EcholoN is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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Deskpro logo

Customer service software you can depend on

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Deskpro is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Anthill  logo

Customer process management & CRM

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Anthill is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

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1CRM logo

Doing Business, Better

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1CRM is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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RAYNET CRM logo

The most easy-to-use CRM solution.

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RAYNET CRM is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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GoSquared logo

Subscriptions management software

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GoSquared is available for Small Business and offers the following support options: Chat, Phone Support, Knowledge Base, Email/Help Desk.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Efficy CRM is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat.

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