getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated IT Ticketing Systems Software with Small business - Page 3

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

104 software options

karmaCRM logo

Small business CRM software

karmaCRM is a customizable CRM tool for small businesses to engage with customers and keep track of the leads that their teams follow.

Read more about karmaCRM

Users also considered
RADAR CRM logo

The full workflow lifecycle CRM at a small business price.

RADAR CRM is an affordable, full workflow lifecycle (from lead to invoice management) platform, which is fully automated and heavily customizable to your unique processes.

Read more about RADAR CRM

Users also considered
Quickbase logo

AI-powered no-code ops platform for all sizes

Quickbase is a cloud-based, AI-powered no-code/low-code platform for building custom apps, automating workflows, and integrating data.

Read more about Quickbase

Users also considered
White Fluffy Cloud logo

The World's Simplest Contact Management CRM

White Fluffy Cloud is a CRM designed for small businesses, departments and teams. It offers services such as customer database, group calendaring, email/SMS marketing, direct mail automation, file storage, task management, automated work flow, VoIP telecom technology, e-Sign and more in one place.

Read more about White Fluffy Cloud

Users also considered
Kloudville logo

Enterprise Resource Planning (ERP) for SMEs

Kloudville is a cloud-based enterprise resource planning (ERP) system for managing inventory, orders, customers, catalogs, pricing, billing, expenses, and more

Read more about Kloudville

Users also considered
BoldDesk logo

Cloud help desk with AI automation, flat-rate pricing

Cloud-based help desk for 5 to 1,000+ agents, combining ticketing, omnichannel messaging, live chat, and AI-powered automation.

Read more about BoldDesk

Users also considered
Oracle Service logo

Web, Social & Contact Center

Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

Read more about Oracle Service

Users also considered
VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

Read more about VIZOR IT Asset Management

Users also considered
SimplyDesk logo

Simple, Complete & Reliable

SimplyDesk is an IT ticketing system with multichannel support, SLA automation, asset linking, and performance dashboards. Improve response times, streamline workflows, and centralize incident management. SaaS or on-premise, with expert support included.

Read more about SimplyDesk

Users also considered
Business Manager Enterprise (BME) logo

Complete Business Management solution (CRM, ERP, MRP, WHM)

BME allows companies to manage all aspects of their business from prospect first contact to invoice. Supply chain, inventory, and warehousing, along with Human Resources, Project Management, Asset and Service Management, plus much more..

Read more about Business Manager Enterprise (BME)

Users also considered
ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

Read more about ManageEngine ServiceDesk Plus

Users also considered
SpiceX logo

Integration Platform as a Service for contact centers

SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

Read more about SpiceX

Users also considered
BlueCamroo logo

All-In-One for SMBs - CRM, project management, and more

BlueCamroo is a web-based online business productivity suite that helps businesses manage sales, customers, and projects more efficiently and profitably. It offers social network monitoring module that finds sales opportunities and spots service issues across Twitter, LinkedIn, and Facebook.

Read more about BlueCamroo

Users also considered
SAP Marketing Cloud logo

Multi-channel marketing software with customer segmentation

SAP Marketing Cloud is a customer relationship management (CRM) software that helps businesses streamline operations related to lead generation, campaign planning, predictive analytics, and more. Marketing professionals can create and distribute personalized campaigns across multiple channels.

Read more about SAP Marketing Cloud

Users also considered
Shape logo

Cloud-based CRM, sales & marketing automation software

Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

Read more about Shape

Users also considered
Enghouse eKMS logo

Internal & external knowledge base and forum management

SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

Read more about Enghouse eKMS

Users also considered
Results logo

Grow your business with Results

Results is an all-in-one CRM for Service Operations and Field Service Management. The award-winning software streamlines operations, enhances customer relationships, centralizes information, and integrates with QuickBooks and other popular apps.

Read more about Results

Users also considered
Soffront CRM logo

CRM. Marketing. Simplified

Soffront CRM is an award winning fully integrated CRM solution for sales, marketing, customer service, helpdesk, project management and more. Save without the cost of multiple add-ons and third party partners.

Soffront CRM can be deployed hosted or on-premise.

Read more about Soffront CRM

Users also considered
LivePerson logo

Cloud-based conversational AI platform for enterprises

Cloud-based conversational AI platform orchestrating AI agents, human agents, and LLMs across messaging and voice channels.

Read more about LivePerson

Users also considered
Ivanti ITSM logo

Modernize service delivery for IT and beyond.

With Ivanti® Neurons for ITSM, you gain a proven,
robust IT service management solution that transforms
help desks and support teams into strategic business
enablers.

Read more about Ivanti ITSM

Users also considered
1CRM logo

Doing Business, Better

1CRM is an all-in-one CRM solution which stands out as cost-effective, and comprehensive. Order Management, Service Management, Project Management, Timesheets, Expense Reports, and Vacation Tracking are all included in every version of 1CRM, starting at $12/user/month.

Read more about 1CRM

Users also considered
Wasp Inventory logo

Easy-to-use Inventory Management Software

InventoryCloud streamlines your IT ticketing system and inventory management processes with a modern, feature-rich solution. Experience fast and accurate physical inventory cycle counts, eliminate stock-outs and write-offs, and gain complete control over your inventory.

Read more about Wasp Inventory

Users also considered
Snapforce logo

CRM, call center and telephony software

Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

Read more about Snapforce

Users also considered
Nimble logo

Contact management & social relationship solution

Designed for SMBs, Nimble connects all contacts, calendars, communications & social interactions on one platform for streamlined communication & lead nurturing. It is a CRM tool for Office 365 and G-Suite that builds contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Read more about Nimble

Users also considered
SuiteCRM logo

Modular, open source CRM for businesses of all types

SuiteCRM is an open source, modular CRM that can be configured for sales, marketing, IT or service departments in any industry, in businesses of any size

Read more about SuiteCRM

Users also considered