App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
IT Ticketing Systems Software for Small Business (2026) - Page 3
Last updated: March 2026
177 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Tool that gives IT teams network visibility and control
Read more about Auvik
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple CRM for tracking leads and managing follow ups
Read more about Highrise
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable IT service management solution
Read more about Cherwell Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate requests and deliver effortless experiences
Read more about ServiceNow Customer Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Door to door and field sales tracking & lead management
Read more about SalesRabbit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, customer support software
Read more about HappyFox Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business management system for SMBs
Read more about WORKetc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based help desk software for businesses of all sizes
Read more about Giva
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile & online CRM for sales teams
Read more about SalesNOW
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT systems management software for internal IT and MSPs
Read more about Kaseya VSA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Digital Adoption
Read more about Whatfix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
Read more about TOPdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
Read more about Groove
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk software for customer service management teams
Read more about OTRS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA compaliant case management software
Read more about InfoFlo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based event management solution for caterers
Read more about Infor Sales & Catering
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support, engage, and convert customers on a single platform.
Read more about Re:amaze
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A made-to-measure CRM for an off-the-shelf price.
Read more about Workbooks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete CRM for Small and Medium Sized Businesses
Read more about Mothernode CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A support soution to help track time and manage projects
Read more about SherpaDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Read more about LiveHelpNow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM software for sales, marketing & customer service teams
Read more about SuperOffice CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Endpoint monitoring & automation software for MSPs
Read more about ConnectWise Automate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for websites
Read more about ProProfs Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online CRM for Small to Mid-Size Businesses
Read more about Commence