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Top Rated Knowledge Base Software with Reporting/Analytics in 2026 - Page 4

Last updated: February 2026

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204 software options

Kallidus Learn logo

LMS for compliance, elective learning, and manager advocacy.

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Kallidus Learn allows users to deploy, manage, track, and report learning across multiple devices with an intuitive learner experience and a commitment from our team to yours to ensure success from pre-sale to implementation to scaling up, growth, and innovation.

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SherpaDesk logo

A support soution to help track time and manage projects

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A complete solution to help organizations track customer support issues, capture billable time and monitor project profitability

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LiveHelpNow logo

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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SuperOffice CRM logo

CRM software for sales, marketing & customer service teams

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SuperOffice CRM is a Customer Relationship Management (CRM) software which helps sales, marketing & customer service teams find, capture & retain customers., SuperOffice CRM includes company, contact, document & activity management features, plus integrations with Microsoft Office & G-Suite.

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Highspot logo

Sales enablement and content management solution

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Highspot is a unified platform for go-to-market enablement that empowers companies to unlock the full potential of AI for improving go-to-market productivity and driving predictable revenue growth. Highspot's comprehensive suite of capabilities includes sales content management, sales plays and playbooks, buyer engagement, sales training, and sales coaching, all powered by advanced AI and analytics.

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ProProfs Chat logo

Live chat software for websites

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ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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Showcase Workshop logo

Turn your device into a powerful sales presentation toolkit

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Showcase Workshop is a content sharing and presentation platform for screen-to-screen selling. Build a robust toolkit of custom content that your sales and marketing team can present and share with prospective clients any time, anywhere.

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FLG logo

The best solution for first time CRM adopters.

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FLG is a UK–based lead management CRM system designed with simplicity, power, and ease of use in mind. It comes with a free trial, lite and professional packages. FLG offers everything you need to manage 100,000s of leads, helping automate workflows and schedule appointments.

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Elium logo

Smart knowledge for global operations and customer services

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Elium is an award-winning EU knowledge management solution that enables businesses to enhance knowledge accuracy, accessibility, and governance. Elium Hub centralises information for global operations, while Elium Desk provides frontline teams with the right knowledge to improve service quality.

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SalesNexus logo

CRM, Sales and Marketing Automation for B2B Sales Teams

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Centralized knowledge base to support sales, marketing, and customer communication workflows.

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XOi logo

Connecting people with the equipment they service.

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XOi technology is built for the jobsite. The XOi app and reporting software are tools to help technicians complete their work with better efficiency and transparency, XOi offers streamlined workflows, instant access to knowledge, and revenue-generating insights.

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Tracker logo

Customer Service and Support Management Software

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PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools.

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Froged logo

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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SPOTIO logo

Field service management and sales engagement software

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SPOTIO is a field service management solution that helps businesses across several industry segments, including solar, medical, telecommunications, and distribution manage operations related to route optimization, customer communications, lead visit tracking, and more on a centralized platform.

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Agiloft logo

Cloud-based tool for contract lifecycle management.

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Agiloft offers a cloud-based contract lifecycle management (CLM) system that enhances business efficiency and minimizes risk by streamlining contract procedures. Its Data-first Agreement Platform offers deep insights into contract data, promoting collaborative agreement formation across organizations. Agiloft automates key contract management activities, allowing for the creation of superior contracts more swiftly.

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TeamGram logo

All-in-one CRM & collaboration tool for SMBs

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TeamGram is a CRM & collaboration tool for SMBs that enables users to create sales quotes, track inventory, manage orders & invoices, build custom apps & more

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Oracle E-Business Suite logo

Suite of e-business applications

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Oracle E-Business Suite is a comprehensive suite of applications designed to address complex business requirements. It provides organizations with integrated business and industry solutions, enabling them to streamline operations, improve productivity, and respond to changing demands.

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Shape logo

Cloud-based CRM, sales & marketing automation software

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Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

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Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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WalkMe logo

Transform the User Experience

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WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

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SwipeGuide logo

CPG & Industrial Manufacturing

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Instructional how-to meets frontline know-how. Simplify the way people work and learn at the frontline.

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Scribe logo

Turn any process into a step-by-step guide, instantly.

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Scribe instantly turns a process into a step-by-step guide by capturing your work. It converts your clicks and keystrokes into written instructions.

Dramatically shorten the time it takes to create process documentation, work instructions, SOPS, and other guides for your team and customers.

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