getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Knowledge Base Software with Business intelligence - Page 8

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

206 software options

Helpshift logo

Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
Crehana logo

All in one AI HR Platform

learn more
AI-powered HR software that optimizes team administration, learning, performance, and culture. +1,200 companies trust Crehana.

Read more about Crehana

Users also considered
Oracle E-Business Suite logo

Suite of e-business applications

learn more
Oracle E-Business Suite is a comprehensive suite of applications designed to address complex business requirements. It provides organizations with integrated business and industry solutions, enabling them to streamline operations, improve productivity, and respond to changing demands.

Read more about Oracle E-Business Suite

Users also considered
Focus Softnet logo

CRM solution for automating sales, marketing & services

learn more
Centra Hub CRM is a CRM solution that helps businesses automate processes related to sales, marketing and services. The platform comes with an appointment scheduling functionality, which enables enterprises to capture leads from websites, forums and social media platforms.

Read more about Focus Softnet

Users also considered
Cherwell Service Management logo

Customizable IT service management solution

learn more
Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

Read more about Cherwell Service Management

Users also considered
Vivantio logo

Flexible Software. Focused Service.

learn more
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

Read more about Vivantio

Users also considered
Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

learn more
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Read more about Salesforce Sales Cloud

Users also considered
SuperOffice CRM logo

European CRM for SMB sales, marketing & service teams.

learn more
SuperOffice CRM is a leading European CRM software provider, which helps sales, marketing & customer service teams find, capture & retain customers. SuperOffice CRM includes company, contact, document & activity management features, plus integrations with Microsoft Office & G-Suite.

Read more about SuperOffice CRM

Users also considered
Zendesk Sell logo

All-in-one sales platform for sales teams.

learn more
Zendesk Sell is a CRM software focused on empowering sales teams to win more deals. By automating tasks and data analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.

Read more about Zendesk Sell

Users also considered
Dynamics 365 logo

ERP and CRM applications from Microsoft

learn more
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

Users also considered
Track-It! logo

Help desk and asset management

learn more
Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

Read more about Track-It!

Users also considered
Web Help Desk logo

IT asset and knowledge management

learn more
Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

Read more about Web Help Desk

Users also considered
SAP Customer Experience logo

Enterprise CRM software

learn more
SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

Read more about SAP Customer Experience

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

Read more about Bitrix24

Users also considered
Odoo logo

All-in-one open-source business software

learn more
Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Read more about Odoo

Users also considered
Maximizer CRM logo

Customer relationship and lead management solution

learn more
Maximizer CRM is a lead management solution designed specifically for the unique challenges that sales teams and managers face. Teams can monitor and achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center.

Read more about Maximizer CRM

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
Compass logo
(0)

Navigate success with AI-powered guidance.

learn more
Compass is an AI-powered digital adoption and user assistance platform that helps businesses streamline onboarding, boost productivity, and enhance user experience. It enables the creation of walkthroughs, knowledge articles, and documents, seamlessly integrated into applications to guide employees and customers through complex processes. Compass also features an intelligent chatbot that uses insights from its content to provide instant, accurate assistance to users.

Read more about Compass

Users also considered
Help.center logo
(0)

AI-powered knowledge base & chatbot for support

learn more
Help.center is an AI-powered knowledge base and chatbot platform that lets businesses create branded help portals, answer questions instantly, and reduce support tickets. With multilingual support, SEO optimization, and real-time analytics, it delivers streamlined self-service.

Read more about Help.center

Users also considered
eGain AI Knowledge Hub logo
(0)

#1 Knowledge Management System - Top-rated by Gartner

learn more
eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

Read more about eGain AI Knowledge Hub

Users also considered
Horizon Distribution logo
(0)

Simplified distributionfor maximum visibility

learn more
An all-in-one connectivity platform that enables hotels to distribute rates, inventory, and availability across a global network of OTAs, GDSs, wholesalers, and regional travel platforms, unlocking access to the world’s most valuable travel markets, including China and other

Read more about Horizon Distribution

Users also considered
SmartPixel logo
(0)

Cloud-based sales enablement and 3D presentation software

learn more
SmartPixel is a 3D presentation software that is designed for businesses in real estate, marketing, tourism, energy, and education sectors. It helps organizations manage processes related to data connectivity, 3D presentation creation, interior design walkthroughs and more on a centralized platform.

Read more about SmartPixel

Users also considered
KnowledgeBase logo
(0)

Guide and educate customers

learn more
KnowledgeBase is customer service software for building a comprehensive help center, providing frictionless customer support and self-service round the clock.

Read more about KnowledgeBase

Users also considered
Cobbai logo
(0)

AI agents for customer service

learn more
Cobbai integrates with knowledge bases to deliver precise, AI-driven responses and empower both customers and support teams.

Read more about Cobbai

Users also considered
Kandbe logo
(0)

Knowledge base platform for IT teams

learn more
Kandbe is a fully managed knowledge base platform for IT teams that includes a library of support guides for common business software in a clear and easy to follow format, and automatically keeps them up to date when software interfaces change.

Read more about Kandbe

Users also considered