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Top Rated Knowledge Base Software with Self service portal - Page 8

Last updated: May 2026

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203 software options

Dynamics 365 logo

ERP and CRM applications from Microsoft

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Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

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Track-It! logo

Help desk and asset management

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Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

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Odoo logo

All-in-one open-source business software

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Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

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Maximizer CRM logo

Customer relationship and lead management solution

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Maximizer CRM is a lead management solution designed specifically for the unique challenges that sales teams and managers face. Teams can monitor and achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center.

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Agile CRM logo

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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KnowledgeBase logo
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Guide and educate customers

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KnowledgeBase is customer service software for building a comprehensive help center, providing frictionless customer support and self-service round the clock.

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OVIO Virtual Assistant logo
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OVIO your Learning Experience Platform of the future.

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With our role-based Learning Experience Plattform Solution we enable our customers to record process flows in their software applications. Authoring Software, LMS and Assistant in one cloud solution.

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DRUID logo
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Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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HelpLook logo
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Grow Your Startup With HelpLook

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HelpLook is a knowledge base software that integrates online document compilation, storage, display, and ChatGPT that enables businesses to create a knowledge base, documentation, instructions, technical manuals, help center, information center and blog.

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Verint Knowledge Management logo
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Artificial intelligence-enabled knowledge management system

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Verint® Knowledge Management™ is an artificial intelligence (AI)-enabled software designed to help businesses create knowledge bases and interact with clients via a unified platform. It enables professionals to automate workflows, manage digital content, and resolve customers’ queries.

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Morphy logo
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Branded onboarding, e-learning & knowledge base for SMBs

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All-in-one branded platform for onboarding, e-learning, and knowledge sharing for SMBs.

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Compass logo
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Navigate success with AI-powered guidance.

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Compass is an AI-powered digital adoption and user assistance platform that helps businesses streamline onboarding, boost productivity, and enhance user experience. It enables the creation of walkthroughs, knowledge articles, and documents, seamlessly integrated into applications to guide employees and customers through complex processes. Compass also features an intelligent chatbot that uses insights from its content to provide instant, accurate assistance to users.

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SOPX logo
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AI-driven SOP creation and management

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SOPX is an AI-native internal knowledge base for work instructions and standard operating procedures. Every procedure lives in one searchable organization, accessible by link or QR code at workstations. Build new procedures from video or PDF in under 10 minutes. No writing required.

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Visiativ Chatbot logo
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Manage your knowledge management with a custom Chatbot.

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Visiativ Chatbot, the perfect solution for and better knowledge management. Improve your expert efforts on high value tasks and automate redundant subject related to customer/ IT and human ressources support using an AI-enabled tool.

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Fluid Topics logo
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#1 Enterprise Knowledge Platform and Documentation Software

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Fluid Topics' Enterprise Knowledge Platform consolidates all your product content—manuals, API docs, and support articles—into a single, unified source of personalized information, accessible wherever your customers are: on your knowledge base site, help desk, or directly within your product.

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Logycore logo
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Internal knowledge base

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"Logycore is a simple wiki for SMB's, giving teams a knowledge base to work better. It has easy access controls, real-time edits, fast search, and centralized docs.




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Kandbe logo
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Knowledge base platform for IT teams

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Kandbe is a fully managed knowledge base platform for IT teams that includes a library of support guides for common business software in a clear and easy to follow format, and automatically keeps them up to date when software interfaces change.

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readyplace logo
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AI-powered tutorial management system

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readyplace is an AI-powered tutorial system enabling organizations to create step-by-step click tutorials for process documentation and knowledge transfer. Users can record processes, mark elements, and add explanations in 50+ languages via AI translation. It offers access control, multilayer categorization, and supports internal/external sharing for onboarding, service desk support, and software documentation.

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Dokly logo
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Docs platform with visual editor & AI assistance

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Dokly is a modern knowledge base platform for support, ops, and product teams. Launch a branded help center or internal wiki in minutes — browser-based editor, instant search, AI-assisted writing, custom domains, and analytics built in. No per-seat fees, no IT setup, no annual contract.

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Pilot logo
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Transform Google Drive into an AI-powered knowledge base

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Pilot.io transforms your team’s Google Workspace into an AI-powered knowledge hub, integrating external links and documents from 1800+ apps. Get instant answers via Ask AI in Slack and effortlessly organize learning materials with playlists. Foster knowledge-sharing and transparency with Pilot.io.

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Cobbai logo
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AI agents for customer service

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Cobbai integrates with knowledge bases to deliver precise, AI-driven responses and empower both customers and support teams.

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Trace logo
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Comprehensive process documentation platform

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Tracework AI enables users to create instant how-to software guides with step-by-step on-screen overlays that require no Chrome extension. The platform streamlines workflows for Customer Success, HR, and IT teams through efficient process documentation, quick coworker guidance, and simplified onboarding procedures for both customers and new hires.

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eGain AI Knowledge Hub logo
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#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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