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Top Rated Knowledge Base Software with Self Service Portal in 2026 - Page 8

Last updated: February 2026

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196 software options

TEMS.ai logo

AI-powered digital work instructions for Factories & WHs

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TEMS.ai is an AI-powered knowledge platform that transforms frontline expertise into interactive digital instructions and SOPs for manufacturing and warehouse environments. The system captures processes through video or existing files, automatically generating structured, role-specific work instructions that can be instantly shared across multiple languages. TEMS.ai enables paperless operations while improving quality and productivity through real-time updates and advanced analytics.

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Perdix logo

Streamline support and ensure consistency with Perdix

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Perdix is a knowledge management solution designed to provide employees with the information needed. Perdix organizes company assets into one place, returns search results specific to each user's role and teams, and allows users to create shareable notes, questions and answers so that others can benefit from everyone's thoughts and ideas.

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MindTouch logo

The Customer-First Knowledge Management Platform

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MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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Wolken ServiceDesk logo

Cloud-based customer service management platform

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Wolken's Knowledge Base is a complete help desk solution that will help your customers and give your agents the support they need for fast resolutions. Real-time support & maintained documentation adhering to Knowledge-Centered Service (KCS) standards.

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Verint Knowledge Management logo
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Artificial intelligence-enabled knowledge management system

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Verint® Knowledge Management™ is an artificial intelligence (AI)-enabled software designed to help businesses create knowledge bases and interact with clients via a unified platform. It enables professionals to automate workflows, manage digital content, and resolve customers’ queries.

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Logycore logo
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Internal knowledge base

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"Logycore is a simple wiki for SMB's, giving teams a knowledge base to work better. It has easy access controls, real-time edits, fast search, and centralized docs.

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eGain AI Knowledge Hub logo
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#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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KnowledgeBase logo
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Guide and educate customers

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KnowledgeBase is customer service software for building a comprehensive help center, providing frictionless customer support and self-service round the clock.

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HelpLook logo
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Grow Your Startup With HelpLook

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HelpLook is a knowledge base software that integrates online document compilation, storage, display, and ChatGPT that enables businesses to create a knowledge base, documentation, instructions, technical manuals, help center, information center and blog.

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Fluid Topics logo
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#1 Enterprise Knowledge Platform and Documentation Software

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Fluid Topics' Enterprise Knowledge Platform consolidates all your product content—manuals, API docs, and support articles—into a single, unified source of personalized information, accessible wherever your customers are: on your knowledge base site, help desk, or directly within your product.

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DRUID logo
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Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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HyperComply logo
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Governance, risk, and compliance software

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HyperComply is a GRC software that helps businesses automate security reviews, share sensitive documents, and espond to security questionnaires. The software allows sales teams to share compliance information upfront, while giving security teams a way to monitor vendors and fill security gaps.

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Visiativ Chatbot logo
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Manage your knowledge management with a custom Chatbot.

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Visiativ Chatbot, the perfect solution for and better knowledge management. Improve your expert efforts on high value tasks and automate redundant subject related to customer/ IT and human ressources support using an AI-enabled tool.

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Fluid Topics logo
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#1 Enterprise Knowledge Platform and Documentation Software

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Fluid Topics' Enterprise Knowledge Platform consolidates all your product content—manuals, API docs, and support articles—into a single, unified source of personalized information, accessible wherever your customers are: on your knowledge base site, help desk, or directly within your product.

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Cobbai logo
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AI agents for customer service

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Cobbai integrates with knowledge bases to deliver precise, AI-driven responses and empower both customers and support teams.

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Compass logo
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Navigate success with AI-powered guidance.

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Compass is an AI-powered digital adoption and user assistance platform that helps businesses streamline onboarding, boost productivity, and enhance user experience. It enables the creation of walkthroughs, knowledge articles, and documents, seamlessly integrated into applications to guide employees and customers through complex processes. Compass also features an intelligent chatbot that uses insights from its content to provide instant, accurate assistance to users.

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Visiativ Chatbot logo
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Manage your knowledge management with a custom Chatbot.

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Visiativ Chatbot, the perfect solution for and better knowledge management. Improve your expert efforts on high value tasks and automate redundant subject related to customer/ IT and human ressources support using an AI-enabled tool.

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Kandbe logo
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Knowledge base platform for IT teams

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Kandbe is a fully managed knowledge base platform for IT teams that includes a library of support guides for common business software in a clear and easy to follow format, and automatically keeps them up to date when software interfaces change.

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Trace logo
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Comprehensive process documentation platform

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Tracework AI enables users to create instant how-to software guides with step-by-step on-screen overlays that require no Chrome extension. The platform streamlines workflows for Customer Success, HR, and IT teams through efficient process documentation, quick coworker guidance, and simplified onboarding procedures for both customers and new hires.

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Help.center logo
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AI-powered knowledge base & chatbot for support

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Help.center is an AI-powered knowledge base and chatbot platform that lets businesses create branded help portals, answer questions instantly, and reduce support tickets. With multilingual support, SEO optimization, and real-time analytics, it delivers streamlined self-service.

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Morphy logo
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Branded onboarding, e-learning & knowledge base for SMBs

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All-in-one branded platform for onboarding, e-learning, and knowledge sharing for SMBs.

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