getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Knowledge Base Software with Self service portal - Page 5

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

202 software options

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
Axero logo

Intranet software and collaboration solutions.

learn more
Axero provides easy-to-use intranet software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

Read more about Axero

Users also considered
Kloudville logo

Enterprise Resource Planning (ERP) for SMEs

learn more
Kloudville is a cloud-based enterprise resource planning (ERP) system for managing inventory, orders, customers, catalogs, pricing, billing, expenses, and more

Read more about Kloudville

Users also considered
PaceKB logo

Online knowledge base software

learn more
PaceKB is a knowledge base solution that offers enterprise level features for your business such as sub-user support with audit log tracking for those who want to collaborate with multiple users in their business.

Read more about PaceKB

Users also considered
BoldDesk logo

Customer Service Software, Help Desk Software.

learn more
BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

Read more about BoldDesk

Users also considered
Tango logo

Turn any process into a step-by-step guide in seconds.

learn more
Tango is a workflow documentation and digital adoption platform that turns any process into a polished, step-by-step guide. Automatically captured, perfectly formatted, and ready to share. Teams reduce support tickets, onboard faster, standardize SOPs, and ensure processes actually get followed.

Read more about Tango

Users also considered
illumin logo

Shine light on the value of your research with illumin!

learn more
Bring your research to life with illumin! This powerful, automated tool allows you to easily track and manage all aspects of your research. With illumin, you can maximize the value of your research and make it shine!

Read more about illumin

Users also considered
Upland Panviva logo

Knowledge management solution for businesses

learn more
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

Read more about Upland Panviva

Users also considered
Perdix logo

Streamline support and ensure consistency with Perdix

learn more
Perdix is a knowledge management solution designed to provide employees with the information needed. Perdix organizes company assets into one place, returns search results specific to each user's role and teams, and allows users to create shareable notes, questions and answers so that others can benefit from everyone's thoughts and ideas.

Read more about Perdix

Users also considered
indyRIOT logo

It's your community – own it!

learn more
Building an ecosystem on an indyRIOT solution gives users a better way to have safe and meaningful interactions with the members of their community.

Members can access more information, learn, empower, change, and most importantly - they can connect and interact with each other.

Read more about indyRIOT

Users also considered
GLPI logo

GLPI is an IT Service Management software.

learn more
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

Read more about GLPI

Users also considered
KMS Lighthouse logo

Knowledge management for call centers, tech support and more

learn more
KMS Lighthouse is a knowledge management system that can be used by call centers, tech support, branches, stores, and other types of businesses. It is designed to enable agents and teams to answer all queries. KMS Lighthouse offers digital manuals that are accessible via tablets and mobile devices.

Read more about KMS Lighthouse

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
QAlert logo

Citizen request management solution for local & county gov

learn more
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.

Read more about QAlert

Users also considered
Drupal Wiki logo

Drupal Wiki - Knowledge and Quality Management Software

learn more
The Enterprise Wiki - Make Drupal Wiki the center of knowledge and quality management in the enterprise.

Read more about Drupal Wiki

Users also considered
Aysling logo

Professional Services ERP

learn more
Aysling is a cloud-based professional services ERP that aids businesses with streamlining their back-office operations and managing every step of the client lifecycle. The platform offers modules including CRM, project management, order management, and more.

Read more about Aysling

Users also considered
SAP Service Cloud logo

AI-enabled customer service platform for remote support

learn more
SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

Read more about SAP Service Cloud

Users also considered
SutiCRM logo

CRM for sales, marketing & support teams

learn more
SutiCRM is a SaaS CRM for businesses of all sizes, designed to automate sales, marketing & support processes, with a 360 degree view of customer data

Read more about SutiCRM

Users also considered
Brightspot logo

Content management solution for global brands

learn more
Brightspot offers a content management solution to global brands that allows them to manage and launch digital content experiences across various devices. The platform provides a customizable interface that can accommodate specific content, display, and workflow requirements thereby allowing customers to tailor their digital solutions to suit their business needs.

Read more about Brightspot

Users also considered
Centralpoint logo

Digital experience platform & content management solution

learn more
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

Read more about Centralpoint

Users also considered
ExtraaEdge logo

Manage, scale, and predict admissions

learn more
Education CRM and marketing automation software designed to help admission teams integrate, manage, track and convert leads with zero leakage.

Read more about ExtraaEdge

Users also considered
SpiceX logo

Integration Platform as a Service for contact centers

learn more
SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

Read more about SpiceX

Users also considered
Wolken ServiceDesk logo

Cloud-based customer service management platform

learn more
Wolken's Knowledge Base is a complete help desk solution that will help your customers and give your agents the support they need for fast resolutions. Real-time support & maintained documentation adhering to Knowledge-Centered Service (KCS) standards.

Read more about Wolken ServiceDesk

Users also considered
Syracuse logo

Reveal your organization's information assets with Alfeo.

learn more
Alfeo is a French publisher specializing in knowledge and document management solutions.

Read more about Syracuse

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

learn more
Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Read more about Salesforce Service Cloud

Users also considered