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Knowledge Base Software for Public Administrations (2026)
Last updated: February 2026
106 software options
Sponsored
Document360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered knowledge base and documentation software
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Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
livepro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management system
Read more about livepro
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
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Shelf
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management solution
Read more about Shelf
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
Read more about Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
Read more about Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management software
Read more about monday.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ERP and CRM applications from Microsoft
Read more about Dynamics 365
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote team collaboration and knowledge workspace
Read more about Confluence
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
Read more about LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Read more about Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered learning platform
Read more about 360Learning
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
Read more about SysAid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Track, find and know everything in under 30 seconds.
Read more about IT Glue
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversation intelligence tool for growing sales teams
Read more about Clari Copilot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Decision tree driven Interactive guides for customer service
Read more about Yonyx