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Knowledge Base Software - Page 7
Last updated: February 2025
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298 software options
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Capture, connect and share knowledge
from experience feedbacks, documents and IoT devices to enhance your business intelligence and innovation capability.
from experience feedbacks, documents and IoT devices to enhance your business intelligence and innovation capability.
Users also considered
Surefyre is a cloud-based customer relationship management (CRM) solution designed for the needs of insurance agents. It is suitable for multiple types of carriers including property, casualty, life, and health care insurance providers. The application retains customer information by automatically generating personal and commercial policies whenever new leads are added to the system. This allows agents to receive a commission on all sales generated after sending just one lead.
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KMS Lighthouse is a knowledge management system that can be used by call centers, tech support, branches, stores, and other types of businesses. It is designed to enable agents and teams to answer all queries. KMS Lighthouse offers digital manuals that are accessible via tablets and mobile devices.
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Soffront CRM is an award winning fully integrated CRM solution for sales, marketing, customer service, helpdesk, project management and more. Save without the cost of multiple add-ons and third party partners.
Soffront CRM can be deployed hosted or on-premise.
Soffront CRM can be deployed hosted or on-premise.
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Mindset AI is an AI-enabled platform that delivers accurate, personalized answers directly from the content library. It works with a variety of learning materials, including training courses, videos, podcasts, and more. Mindset AI helps users turn static learning library into conversational AI agents that provide precise answers, performance support, and scalable digital coaching.
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EKR ORCHESTRA helps businesses create, store and manage catalogs, technical manuals, and other documents on a unified portal. Users can organize information about procedural instructions, regulatory data, products, company, and more for various processes in a centralized repository.
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TheBrain enables you to connect ideas, data, and projects the way you think. Combined with powerful note-taking, AI and search features, users can easily organize large data sets and gain instant access to all relevant information to streamline decision-making and foster innovation.
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Empolis Service Express® is pooling valuable service expertise in a single online portal, helping users support agents and service technicians solve customer cases more quickly and efficiently. With digitalized expert knowledge at hand, employees are simply guided to solutions for complex problems.
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TargetX CRM provides a communications tool, online applications, application review tool, reporting & more for admissions & enrollment professionals
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LevelJump is the Only Outcome-Based Enablement solution that ties programs to revenue outcomes, automatically and from within Salesforce.
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Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders & gain real-time visibility into field service operations.
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People Learning and Development Platform that helps organizations build competitive and high-skilled workforces.
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Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses.
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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.
Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.
Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.
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Set up a smart AI-powered knowledge base in just a few clicks. Allow your customers for self-service and lower the number of repetitive customer support requests your team keeps answering.
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Skynamo is the all-in-one Field Sales management software that provides managers with a real-time view of field sales activity. Dramatically reduce your admin tasks & paperwork. Track & analyse sales rep activity & provides users with access to sales histories, pricing, stock & promotions data.
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MeetRox is a cloud-based and AI-enabled software that helps businesses throughout sales and Customer Support Departments record and transcribe sales calls, manage customer relations, and check the quality of the pitch at scale.
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Centra Hub CRM is a CRM solution that helps businesses automate processes related to sales, marketing and services. The platform comes with an appointment scheduling functionality, which enables enterprises to capture leads from websites, forums and social media platforms.
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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.
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Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.
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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.
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Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services.
Users also considered
Katabat is a complete end-to-end omni-channel debt-collection platform. From strategy to delivery, Katabat enables a truly customer-centric approach. Smart out-of-the box pre-trained machine learning helps you collect more, faster. Fully compliant, highly secure, trusted by major lenders.
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AtemisCloud is an advanced Business Management SaaS platform with features covering customer management, marketing, HR, back office, administration, projects, and finance. Used in 60 countries by 1500 corporations and SNE for the last 23 years.
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Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.
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