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Knowledge Base Software - Page 2

Last updated: October 2026

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476 software options

Freshservice logo

A complete IT service management (ITSM) tool for business

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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Giva logo

Cloud based help desk software for businesses of all sizes

Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

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Chaport logo

Multi-channel live chat and chatbot software for business

Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

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Fusebase logo

AI-native client portal and client collaboration platform.

FuseBase is the AI-native client portal and client collaboration platform for client-facing businesses and teams. Use FuseBase to improve delivery, increase client stickiness, and turn expertise into recurring revenue through branded client portals, secure workspaces, and AI-assisted operations.

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Waybook logo

Your team's single source of truth for how work gets done.

One place for everything your team needs to know. Always up to date, always accessible.

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Hiver logo

The agentic omnichannel customer service platform.

Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI Agents, cross-team collaboration, workflows, and ticketing.

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Supportbench logo

The Only AI Customer Support Platform

Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

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Creatio AI CRM logo

AI CRM where people and AI agents work together.

Advanced AI-powered knowledge management capabilities. Interactive knowledge base, flexible sharing and collaboration workflows, easy-to-use tags and cross-links for quick search and classification, and user engagement.

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monday AI Work Platform logo

Project management software

Create a dynamic knowledge base your whole team can contribute to while they work. So important information never gets lost when people move between teams or roles. Then easily navigate your knowledge database with custom statuses, hashtags, and filters.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

Re:amaze is a web based help desk platform that enables businesses to communicate with customers at scale. Multi-channel support for all conversational channels like chat, email, social media, and mobile, helps entire teams stay in sync with customers in a shared team inbox so nothing goes missing.

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Deskero logo

Customizable help desk & ticketing system

Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks.

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XOi logo

Connecting people with the equipment they service.

XOi technology is built for the jobsite. The XOi app and reporting software are tools to help technicians complete their work with better efficiency and transparency, XOi offers streamlined workflows, instant access to knowledge, and revenue-generating insights.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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Seismic logo

Cloud-based enablement software for sales & marketing teams

Seismic is a unified platform that empowers customer-facing teams with the right skills, content, tools, and insights to engage customers and grow revenue. It offers a range of features including sales content management, learning and coaching, buyer engagement, content automation, and enablement intelligence.

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Slab logo

Slab is a knowledge hub for the modern workplace.

Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub and G Suite.

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Elium logo

Trusted knowledge for people and AI.

Elium is the European knowledge management platform that makes enterprise AI reliable. Build a knowledge base that stays current: templates and an AI editor, decision trees, self-service portals, owners and expiry dates, and AI answers with sources for people and AI agents.

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Nuclino logo

Your team's collective brain

Nuclino is a unified collaboration tool that helps you bring all your work together in one place. You can share ideas, organize knowledge, and manage projects, all in one lightweight, intuitive workspace that works like your team's collective brain.

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JustClip logo

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FLG logo

The best solution for first time CRM adopters.

FLG is a UK–based lead management CRM system designed with simplicity, power, and ease of use in mind. It comes with a free trial, lite and professional packages. FLG offers everything you need to manage 100,000s of leads, helping automate workflows and schedule appointments.

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InvGate Service Management logo

Web-based IT service desk software

InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

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ProProfs Chat logo

AI resolves. Humans close.

ProProfs Chat is the easiest live chat and AI customer service agent for instant, automated support. It is built for marketing, sales, and support teams across industries that want an easy live chat and AI customer service agent for instant, automated support, and stronger engagement.

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Zoho Learn logo

Comprehensive knowledge management and training platform.

Zoho Learn is a complete knowledge management and corporate training tool for businesses looking to centralize their company’s information and build online training programs. With Zoho Learn, you can create and share online knowledge manuals, run online training programs, and measure results.

Read more about Zoho Learn

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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HelpSite logo

Knowledge management software

HelpSite lets businesses create a knowledge base of public or private/internal-only content. It's fully customizable, searchable, and easy to use.

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Crisp logo

All-in-one multi-channel solution for customer messaging

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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