GetApp Business App Blogs

Discover how to choose the right apps for your business with our expert advice
  • Google Apps vs Office 365 vs Zoho Docs: Comparing Productivity Apps for Small Businesses  

    8 October 2015
    Long gone are the days when all you could do within your office suite was format some words, do some simple calculations, and add a few bullet points to your (probably fairly dry) presentation. There are now some nifty collaboration and productivity apps out there – and as they all have a cloud-element and can […]
  • Help Desk Software: Why SMBs Need More Visibility at the Customer Level  

    7 October 2015
    The use of help desk software among businesses of all sizes is on the rise. However, a deep disconnect still exists between the features that companies are asking for and what many customer support solutions are providing. Often used by internal IT departments and support teams, help desk software is commonly relied upon to manage […]
  • Benefits of Cloud-Based Customer Service Software for Small Businesses  

    7 October 2015
    Are you using a cloud-based customer service app? If not, why not? Maybe you’re suffering from lack of customer service resources, you feel like you don’t have enough visibility of what is happening with your customer, or you feel like this area is completely separate from the rest of your business (research highlights these as […]
  • Top Tips on How to Create an Effective Performance Management Process  

    7 October 2015
    Your business is only as good as your employees. Your people matter. A lot. And as your most valuable (and often most overlooked) asset, it’s important to engage them, and provide them with the tools and support that enable them to be more productive and work smarter. It’s all about performance management. While you’re busy […]
  • Top 10 Apps That Will Transform Your Content Marketing Efforts  

    6 October 2015
    Here at GetApp we know a thing or two about content marketing. And we understand that the right tools can really help throughout the whole publication process. Apps can be used for idea generation, scheduling, writing, editing, collaboration, promotion, and monitoring success. To help we’ve put together our favorite content marketing apps to help you […]
  • 6 Reasons Your Company Needs a SaaS IT Performance Monitoring Platform  

    6 October 2015
    On premise or cloud-based? This question can make you feel a bit like being in the hot seat for the million dollar question on Who Wants to be a Millionaire. Make the wrong decision and not only do you have a lot to lose, but you’ll be rueing that bad choice for years to come. […]
  • How IT Management Solutions Can Help Monitor Apps and Minimize Downtime  

    5 October 2015
    The sale has just started in your favorite store and you want to pick up a bargain online, or you’re finally booking flights on your much needed holiday and only a few seats are left. But when you try to complete your purchase you get an error message and the website seems to be down. […]
  • 7 Best Customer Service Apps to Create Lasting Customer Relationships  

    1 October 2015
    A business without customers is like a car without an engine: it’s going nowhere. Serving your customers well is the crux of any business, and your ability to deliver on what you promise your customers is what differentiates you from your competitors. Just like servicing a car engine, you’ll need to the right tools for […]
  • Best Marketing Automation Apps for Nonprofits  

    29 September 2015
    Nonprofits have a tricky task when it comes to marketing– they need to get new donors, turn single donors into loyal members, and keep loyal members in the loop. While donor retention rates have risen slightly in the past year to roughly 43 percent, nonprofits are still struggling to keep those donors at the rate […]
  • Top CRM Apps for Your Customers  

    29 September 2015
    Would it surprise you to hear that only just over half of small businesses use a CRM system to manage their sales process? According to a recent survey a lot of companies are still using manual processes to manage their customer information and interactions. Not only does a CRM solution help you better organize your […]
  • 10 Best Time and Expense Tracking Apps for Freelancers  

    29 September 2015
    As a freelancer, you probably have a to-do list a mile long. There’s the work itself, the going over briefs, the interacting with clients, and then keeping your workspace organized (which is no small task). On top of all that, there’s also the part where you have to keep track of your time and expenses, […]
  • 8 Sales Automation Apps That Will Bring Your Leads to Life  

    25 September 2015
    How much time does your sales force actually spend selling? According to CSO Insights, it’s a worryingly low 37 per cent. The reality is that sales reps are often burdened with cumbersome administrative tasks, such as data entry and managing their pipeline. But the pay off for automating these processes is significant, with the same […]
  • Top 3 Benefits of Integrated Help Desk Systems  

    23 September 2015
    Duplication of effort is a hot button issue within the business community right now, as organizations large and small search for more strategic ways to streamline operations. With the average small business using a whopping 14.3 apps — or 5.5 apps per employee, according to a report by Osterman Research — employees tasked with the […]
  • 5 Reasons Selling Online Needs Proper Inventory Management.  

    23 September 2015
    Who is the most important part of selling online? The customer, of course. What does inventory management have to do with the customer? Everything! Online purchases are about “I want it now”. Customer satisfaction and proper inventory management are inextricably intertwined. From customer satisfaction to company profitability is just a short step. There are 5 […]
  • Top 5 Project Portfolio Management Systems in the Cloud  

    23 September 2015
    Time for a reality check. It doesn’t matter a jot if your projects are being managed well and delivered on time if the products and services that you offer don’t fit with your company’s overall organizational strategy Juggling multiple projects and tasks within a formalized framework requires more than skill and organization – it needs […]
  • LinkedOut: What Happened to the LinkedIn Integration in CRM Software?  

    23 September 2015
    Given that LinkedIn is such a powerful networking tool for business, isn’t it odd that not all CRM applications are fully integrated with the platform? If you’re wondering why integration with LinkedIn has disappeared from your CRM software, or why the CRM software you’re considering choosing doesn’t offer integration with LinkedIn (with the exception of […]
  • 10 Top Wearable Apps to Improve Your Productivity  

    23 September 2015
    Remember the days before we used mobile apps and we only used to work at a desk with a computer on it? It probably seems like a distant memory now and, while wearables have yet to become mainstream, we could soon reach a point where we’re seemingly unable to be parted from our smartwatch. Given […]
  • See You Skype: 8 Alternatives That Are Worth the Hype  

    22 September 2015
      Skype might be good enough for your Grandma, but can it really be trusted for your business communications? On paper, Skype is now a tempting choice for a company, as well as being the go-to tool for catching up with tech-fearing relatives. While some businesses may be using the familiar consumer version (which is […]
  • Demystifying CRM Pricing Structures: True Cost Versus Smoke and Mirrors  

    22 September 2015
    If the days of spreadsheets, inboxes, and colorful Post-It notes system have lost their luster, congratulations! You’re ready to choose a sales CRM system. You’ve joined those who see their CRM software as an investment, not an expense. So let’s talk about how to make this investment smart. You’ve accepted the promise of the CRM […]
  • 7 Reasons for SMBs to Manage Appointments From a Mobile Scheduling App  

    21 September 2015
    What’s the best way to ensure that customers are attended to at the right time, and that your staff don’t screw up on double bookings with clients? The answer could lie in the palm of your hand. Choosing a  mobile appointment scheduling app is crucial for businesses to get the most out of their appointment […]
  • How to Choose the Right Subscription Billing App for Your Small Business  

    21 September 2015
    What do Netflix, Spotify, Adobe, and Apple all have in common? Amongst other things, they’ve all recognized the value of the subscription business model. With growth in the subscription economy and the importance of offering different payment plans to your customers, a strong subscription billing app is the lifeblood of any business. But picking the […]
  • 5 Best Project Management Apps to Make Your Projects Efficient  

    18 September 2015
    Project management can be a complicated affair. However, project complexity does not necessarily equal more features. This is because multiple features and functionalities that perform the same task can confuse team members and cause scope creep in projects. Essentially, there are two parts to project management. The first part is concerned with making sure that […]
  • How to Choose CRM Software: A Buyer’s Guide for Small Businesses  

    18 September 2015
    Customer relationship management (CRM) software  has revolutionized the way businesses today approach lead generation and customer lifecycle management. CRM grew out of contact management software that was first made popular in the 1990s. In the early 2000s, the software emerged with more sophisticated tools for managing and nurturing client relationships. These solutions not only helped […]
  • What Is Self-Service Analytics and How Can It Boost Your Sales?  

    17 September 2015
    How do you stand out in a world where consumers can look up 50 competitors to your business in 20 seconds? Business analytics provides one answer. It gives businesses the opportunity to take advantage of the endless amount of data produced by consumers every day. Today, the individual consumer, armed with the power of the […]
  • What’s the Big Deal About Productivity Applications  

    17 September 2015
    Hindsight always brings wisdom. While in college, I worked with a website that highlighted green issues. This was at the height of the dot-com boom period and we, as in a bunch of college kids, thought we could combine social entrepreneurship with money-making. Easier said than done. For a small business, our operating costs were […]