GetApp Business App Blogs

  • Published 23 February 2017 by Niamh Lynch
    Chatbots might be lauded as the next big thing in customer service, but do your customers really want to talk to robots? According to new GetApp research, not really. A survey conducted on customer service values and preferences shows that 88 percent of respondents want to talk to a real person, whether that be by … Continue Reading
    5 Ways to Ensure Your Live Chat Agents Aren’t Mistaken for Robots
  • Published 22 February 2017 by Suzie Blaszkiewicz
    G Suite? Google Apps for Work? Google Suite of Apps? Google Drive for small business? What exactly is the difference between these terms? Actually, nothing. What’s now officially been rebranded and revamped as G Suite from its former official name of Google Apps for Work (and lots of unofficial nicknames like Google Drive for small … Continue Reading
    Should Your Small Business Upgrade to G Suite?
  • Published 21 February 2017 by Lauren Maffeo
    It seems like “influencer” lists are a dime a dozen these days. Whether these lists share the top marketing leaders who can tame your content or sales rock stars who can help you gain more inbound leads, they can be a great resource to gain new knowledge. But it can be tough to find the … Continue Reading
    5 Small Business Accounting Influencers to Follow on Twitter
  • Published 21 February 2017 by Rhian Davies
    There are certain tasks we have to do, but that we’d like to forget about: I’m thinking tax returns, filling out any kind of form, and of course, ironing. Wouldn’t it be nice if all of those things got done in the background, without you having to lift a finger? Business workflow software helps to … Continue Reading
    How to Choose Business Workflow Software: A Handy Checklist
  • Published 17 February 2017 by Matt Mullarkey-Toner
    There comes a time when you need to put away the stack of dusty external hard drives and, finally, upgrade the amount of online storage space that you are using. There are plenty of hosting options out there and a lot of apps already provide some file sharing capabilities (e.g. Slack saves attachments and they … Continue Reading
    Finding the Best File Sharing Software: A Handy Checklist
  • Published 16 February 2017 by Karen McCandless
    Excel has its uses, but if you want your small business to run smoothly and your staff to turn up to serve your customers, then one of those uses should not be employee and workplace scheduling. Imagine this scenario: it’s St Valentine’s day and you need extra staff to be scheduled to serve your customers … Continue Reading
    Workplace Scheduling: Excel Alternatives to Help You Better Plan Your Shifts
  • Published 15 February 2017 by Lauren Maffeo
    They say that time is money, and few groups feel that phrase more acutely than small business owners. Whether you’re a solopreneur who must track billable hours or the manager of a remote team who must measure time per project, one misstep can have a costly impact on your small business. This helps explain why … Continue Reading
    8 Employee Tracking Apps for Android
  • Published 14 February 2017 by Suzie Blaszkiewicz
    Not all software is created equally, and no one knows that better than a small team. While on the hunt for a project management solution, a quick Google search will give you a list of the big names, a lot of which are built for big business, and are likely unaffordable. You’ve got a small team. … Continue Reading
    4 Project Management Apps for Teams Under 10 People
  • Published 13 February 2017 by Erin McKeeby
    As marketers, we often wish for the perfect opportunity to make an appearance in our customer’s online journey. The truth, however, is that we already have access to these golden moments, and they’re right under our noses! Creating a new account, placing an order, expectantly waiting for its delivery– these milestones are usually accompanied by … Continue Reading
    Why You Should Optimize Transactional Emails
  • Published 10 February 2017 by Lauren Maffeo
    Congrats – you’re just one step away from being your own boss! You’ve spent months building both your client list and savings so you can finally launch your own business. You feel ready to take the leap into solopreneurship. But before you turn in your two weeks’ notice, make sure you can answer this question: … Continue Reading
    Choose the Best Software for Your Startup Business Plan Template