Bright Data Reviews

Dashboard, Functionality, Robustness, Uptime

can be more proactive towards ticket resolution

For us at changedetection.io , we found the customer support to be EXCELLENT, their services are solid, but when you're building a business you really need a good relationship with your provider, because there's always questions and things to resolve, ways to work better together etc.

I wish residential proxy prices was lower, but they're on average similar to other providers, so it's no big problem

I like the proxy manager the most. I am using this in setting up ports for our google scraping solution.

I can't think of anything. We have had issues with DataCenter before due to incorrect geo-targetting but it was resolved pretty fast.

Speed, reliability, performance, support

Pricing, certain domains (Microsoft) and SMTP are blocked, no SOAX5 mobile proxy

BrightData is by far the best residential proxy provider out there. It's one of the only solutions that offers residential IPs that are not marked as "residential proxy" by IP Verification services. Our account manager, [sensitive content hidden] . has helped us a lot setting everything up.

The dashboard could be improved to show the data better.

You can get best technology and updates in the whole bright data software. Everything inside the data plat form is full of technolgy and you can learn alot from it.

I can say they can make it more user friendly so a normal person can use it easily like API stuffs etc.

High usage control, pricing flexibility, strong API, goal orientation of proxies, high success rate. Big proxy pool gives a possibility to work on high load.

You should explore the product very well to use it effectively. Correct settings and implementations can take weeks to make everything work properly. Otherwise you may fall into unexpected over-spendings.

The product is easy to use and very configurable. There is a good support which is very important for us. We had a good help on our last issue from [SENSITIVE CONTENT]. And also when we had others in the past.

Sometimes proxies are not working as expected, specially Residential ones. There are days where they are anyway blocked for some companies like Incapsula, Cloudflare, PerimeterX and others. After raising a ticket or receiving an email from you guys that there will be some maintenance, the problem is fixed.

- BrightData provide complete solution for data extraction: all possible types of proxies (Datacenter, Residential, Mobile...), smart proxy management with the Proxy manager, I did not used the data extraction tools provider by BrightData. - The proxies are reliable, fast - Simple pricing and tools to check usage and cost of the proxies with ease. - Reactive support

- Documentation can be improved - Unblocker tool (Very expensive and not always works)

Brightdata IP proxies have been excellent, and they charge a reasonable price for their great service. Their service is next level. Ask for [SENSITIVE CONTENT], he is the man.

I did have some problems just getting started but it worked out since they have a very intuitive platform.

- The simplicity, but at the same time how flexible and powerful is. - The collection of products that adjusts very well to any need and budget. - How you can, with the proper tool, configuration and extra costs, use private connections or reserve the traffic to some specific domains, so that you don't get banned by rate limits, as you generally if/when you share IPs. - The latency is not bad, and the proxies barely fails. - Even when you setup the dynamic ips option, you can still open a session to re-use the same IPs. - The support is awesome: personalised, fast and efficient.

- There are proxy errors time to time (at least in the residential), which does not make it pixel perfect, but I have also to say that this error rate is pretty low, in comparison with other proxies provider.

Luminati is stable service with in average 94.6% succes rate. They had solution to almost any problem or issue we had and also customer support is one of best i have ever seen. They do not care if you are spending 20$ or 2000$ ( we started there :-) ) and You are recieving equal level of support. Also they have that cool stuff called LPM which is app You can use to debug requests and overally provide more controll about Your traffic

They are so good that multiple websites ( amazon , ebay etc... ) are writing antiscraping protection exlusively against them so 2-3 times a year service is down for few days. But they are always working hard to get it back online.

Provides a very large set of IP addresses. Easy to implement. Very helpful client support.

Cost can be a little high, but our rep is helpful about finding ways to lower costs.

I have used Luminati for the past 1 year to help to empower our business with Retail by integrating it with our competitiveness management tool. Overall, the quality of the Luminati proxy service provider is good enough and the price is reasonable, with the help of the open-source manager LPM, I can easily mange the number of a proxy, the cost and scaling extremely easy

Cost of this product is not really competitive compared to their competitors.

The ease of use is e what I like about this software and I think we were able to achieve our desired results using this software.

Some regions we had challenges but I guess this is something bound to happen in any software.

Very easy to integrate, many IPs available, this is a really good product

The pricing is quite high when you need lot of usage

They have a unique and very powerful SaaS Solution which helps companies in market intelligence with the justified pricing.

They are just the best, no need to change anything.

The system has been clear and easy to use. The team have been very accommodating and helpful given that we are an early stage start-up on a strict budget.

Dislike nothing about the software so far.

We have been looking for a good proxy provider for a long time and finally found all that we were looking for in Luminati.

They are a bit pricey but it sort of pays off by what they offer and their support.

Customer service is what they do best. All good.

Not always perfect, but much better than any alternative.

Really good and consistent use. No downtimes, very good quallity of the connections allowing to use our softwares without being blocked. Worth every dollar.

Not too much to say. API integration is easy for experienced users but maybe not for all type of customers. Chrome extension can be improved but it's enough for a regular use.

Que reúne dentro de sí una gran variedad de funcionalidades, servicios y soluciones, las cuales son muy sencillas de implementar y comenzar a utilizar

Me parece que el servicio de WebUnlocker puede mejorar en ciertos aspectos como el hecho de incorporar ciertas funcionalidades que otras apis del mercado ya manejan como la renderización de js y demás.

Seus produtos têm sido fundamentais para o sucesso e crescimento da nossa empresa, e a facilidade de uso da plataforma foi um grande diferencial para nós. Um dos aspectos que mais me impressionou foi o excelente suporte prestado pela equipe da Bright Data. Sempre que enfrentamos desafios ou tivemos dúvidas, eles foram ágeis em responder e fornecer soluções eficientes.

Um aspecto que identifiquei como uma oportunidade de melhoria está relacionado à resolução de captchas, especialmente os tipos V3 e HCaptcha. Observei que esses captchas não foram solucionados de acordo com o esperado, o que acabou sendo um impedimento para algumas das nossas atividades de coleta de dados.

A ferramenta nos atende, para as quebras de captchas, fácil manuseio.

O suporte em alguns momentos, temos dificuldade em contato

Hemos logrado manejar muchos colectores para nuestros clientes, la plataforma es muy estable, resuelve temas que otras plataformas nu pueden hacer, por ejemplo el tema de bloqueo de distintos tipos.

Mejoraria la opción de manejar multiples cuentas en un solo usuario master y quizas el tema de billing.