Fullstory vs Dovetail

Microsoft Power BI

Amplitude

Databox

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices

Amplitude is a mobile analytics platform focused on providing access to the behavioral layer of user data

Databox is an AI-powered business intelligence and analytics platform for teams that need answers now.


Fullstory surfaces the sentiment between clicks so enterprises can create better products and experiences that win lifelong loyalty.

A/B Testing

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Ad hoc Analysis

Ad hoc Reporting

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Analytics

Annotations

Application Management

Augmented Analytics

Behavioral Analytics

Behavior Analytics

Behavior Tracking

Benchmarking

Campaign Analytics

Campaign Management

Categorization/Grouping

Charting

Chat/Messaging

Click Tracking

Cohort Analysis

Collaboration Tools

Commenting/Notes

Compliance Management

Configurable Alerts

Conversion Rate Optimization

Conversion Tracking

Customer Activity Tracking

Customer Experience Management

Customer Journey Mapping

Customer Segmentation

Customer Touchpoints

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Aggregation

Data Analysis Tools

Data Capture and Transfer

Data Collection

Data Import/Export

Data Modeling

Data Synchronization

Data Visualization

Dynamic Content

Element Analytics

Email Alerts

Engagement Tracking

Event Logs

Event Triggered Actions

Forecasting

Form Analytics

For Mobile

For Websites

Functions/Calculations

Funnel Analysis

Geographic Maps

Goal Setting/Tracking

Heatmaps

In-App Events Tracking

Incident Management

Indexing

Intelligent Search

Interactive Reports

Issue Management

Issue Tracking

Key Performance Indicators

Keyword Research Tools

Keyword Tracking

Knowledge Management

KPI Monitoring

Link Management

Location Tracking

Mixed Methods Research

Mobile Access

Mobile Alerts

Mobile Dashboards

Monitoring

Multi-Channel Attribution

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Location Monitoring

Multiple Data Sources

Multiple Site Management

Multiple User Accounts

Pageview Tracking

Performance Management

Performance Metrics

Personalization

Private Dashboards

Problem Area Alerts

Product Data Management

Public Dashboards

Qualitative Comparative Analysis

Quantitative Analysis

Fullstory

iPhone

Android

iPad

Windows

Linux

Chromebook

Web-based

Hotjar

Smartlook

Mixpanel

Data Direct

 Business

Advanced

 Enterprise

VP of Operation

The session recording features it has seemed far superior to any other product on the market that I have used or considered, especially given that it allows for live recordings/viewings/monitoring.

Product Manager

The difficulty in trying to find the specific sessions I'm looking for, would love some AI integration where I could just say what i'm looking for and have AI find me sessions rather than having to build out a logic tree to filter into what i'm looking for.

Their customer support is also fantastic--super quick, responsive, helpful, etc.

They are great about security and PII considerations, etc.

Remote Office Mgr

It is a crucial tool for enhancing user experiences because to its powerful capabilities, user-friendly interface, and efficient analytics.

FullStory is a fantastic tool for analyzing user interactions with websites and apps.

This amount of user behavior visibility is crucial for locating friction points and improving the user experience.

Founder & CEO

Sessions generally "just work" and provide a ton of data outside the box. If you can't answer questions using the default data, custom events and attributes let you quickly dig into more complex questions and tag the sessions with the important information required to get your dashboard assembled.

Director, QA & Processes

The tool records everything the user does, allowing us (R&D & Support teams) to investigate the users' sessions in case of reported problems, including "playing the session" while seeing the browser's dev-tools data changes during the session.

Co-Founder

Fullstory acts as a catch-all analytics tool for me, where in I can restropectively go and see what impact my changes made.

The session replay is the most visible and most polished part of the product, but the real power is in the real-time analytics.

Software Developer

It's a little difficult to get used to searching and filtering.

Would have loved if they gave an option to decide whether to keep a recording or not, so that i can cut down on my number of recordings and still use them.

Senior Software Engineer

Fullstory tracks the user sessions and useful datas such as time duration place of use and many useful infos, these data that it collects can be customised , they have a clear documentations which helps in setting up and integration, fullstory has server that holds these datas and offers some analysis on them , and they also have some use-full api's from integration , such as data extraction and data retrieval

Analyst

You can change the speed, skip inactivity, leave comments inside the videos, and much more. Plus, they have integration with a variety of analytical platforms, like Heap.

I use the free tier and sample data myself to work around the pricing.

Office Manager

I can actually see when there is an issue with the website, and notify our web developer immediately on this.  

Data is available for search within a few minutes of a visit, often sooner.

The initial setup may sometimes take a bit of time to get going.

Marketer

It lets you view what your customers are doing on your website and how they interact with your product.

It's great for learning which features and functions of a website make sense and which ones are poorly designed and confusing users.

One serious issue is the inability to see iframes, but there's probably nothing anyone can do about that.

Sometimes the software loads slowly, especially if you have a few other apps open at once.

Once my company got FullStory, I couldn't imagine a world without it. How can you *really* tell what your customers are doing?

This makes it difficult to determine which options the user is actually seeing.

The way they portray the user zooming-in is also a little disorienting.

Ease of Use

User Interface

Data Analytics

Session Recording

Bugs and Issues

Customer Support

Search Functionality

Pricing

Security and Access Control

Video

Large Enterprises

Small Business

Mid-size Business

fullstory

Adobe XD

Adobe XD is an on-premise prototyping software that helps businesses of all sizes create designs for websites and applications using animation tools in real-time. It allows graphic designers to design mockups or wireframes and test them across various devices including mobile, desktop and tablets.

Lyssna

Lyssna is a user research platform that enables you to test designs with real users to gain audience insights. It offers a range of powerful testing tools. With Lyssna, you can save time and money, improve user engagement, and increase conversion rates.

Survicate

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

Dovetail is the AI-native customer intelligence platform that provides a single system of record for transforming customer interactions into actionable insights. It allows product, design, and engineering teams to centralize unstructured data, drive understanding, and accelerate decision-making.

Fullstory vs Dovetail Comparison (2026)

Fullstory

Dovetail

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives