Lucky Orange vs FullStory Comparison

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Overview

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion...

FullStory tells you everything you need to know about your digital experience. Deliver exceptional experiences by letting...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(58)

5

4

3

2

1

43

13

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

(54)

5

4

3

2

1

34

16

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Why serve ads when people are already on the site and possibly crashing it. Heat maps are so fascinating that Lucky orange does such a great job giving you this information in real time.
I love it that I can track where users go and this helps me fix troublesome areas in the website where users are not interested in viewing.
Ease of use, setting it up, dashboards are all an ease to use. The heatmaps are intuitive and recordings are always a nice feature.

Pros

This is a great tool that I recommend for every website large or small. It can help you better understand users and identify frictions points that lead to more conversions.
I love how quick it is to find out the customer segments you are looking for. This is super important when QA-ing software.
We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.

Cons

The current system of the heatmap loading over the page can confused people.
We had just been having a ton of problems with the shopping cart of our WooCommerce store and thought we would look for other solutions that would give us more.
The live function does not seem to always work properly, and when there's a ton of visitors it's hard to see all the videos all in the same location.

Cons

It is a bit expensive, but once over the sticker shock, you'll quickly see the value exceeds the costs.
It also charges by session, not unique users, so if someone comes back again after 30 mins, it counts as another session.
For the price it demands, I feel the ROI is very low.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features23
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Assessment Management
  • Automatic Notifications
  • Behavior Tracking
  • Bug Tracking
  • Chat
  • Collaboration Tools
  • Compliance Management
  • Conversion Rate Optimization
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Data Capture and Transfer
  • Data Filtering
  • Data Import
  • Data Visualization
  • Drag & Drop Interface
  • Email Alerts
  • Engagement Analytics
  • Event Logs
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Goal Setting / Tracking
  • Heatmap
  • Issue Management
  • Issue Tracking
  • Monitoring
  • Real Time Notifications
  • Search Functionality
  • Single Sign On
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Trend Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visual Discovery
  • Website Integration
  • Widgets
  • Total features33
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Assessment Management
  • Automatic Notifications
  • Behavior Tracking
  • Bug Tracking
  • Chat
  • Collaboration Tools
  • Compliance Management
  • Conversion Rate Optimization
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Data Capture and Transfer
  • Data Filtering
  • Data Import
  • Data Visualization
  • Drag & Drop Interface
  • Email Alerts
  • Engagement Analytics
  • Event Logs
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Goal Setting / Tracking
  • Heatmap
  • Issue Management
  • Issue Tracking
  • Monitoring
  • Real Time Notifications
  • Search Functionality
  • Single Sign On
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Trend Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visual Discovery
  • Website Integration
  • Widgets

Integrations

  • Total integrations8
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations25
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Lucky Orange vs. FullStory

See how Lucky Orange and FullStory stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.