Logz.io Pricing

I wear a lot of hats at work. People talk about how easy it is to set up an ELK stack, but it isn't when you've got so many other competing priorities. Logz made it easy to get ELK analytics up and running and has excellent added features such as machine learning to pick out additional issues. Logz is the gold standard for customer service among vendors I use. They've been incredibly patient and generous in helping me get the most of the product.

I understand why its newly-launched infrastructure monitoring product is based on Elasticsearch, but I'd rather it have been Prometheus-based.

Fast, familiar Kibana interface, quite good filter selection/manipulation GUI, good alerts and sharing functionality.

The Insights functionality is of no value - whatever it finds/suggests is never related to any real issue we have. Filter value lists are based on 500 messages only and often selection of less frequent values (usually the more interesting ones) requires going into Visualize screen. Ad hoc parsing of messages and extraction of values (a la Loggly) is missing. Missing ability to set all filters in GUI before the query is actually performed (suspended update). Some little bugs with refresh when filters are changed.

Easy to use, intuitive tool helps us and is very useful in what we propose to do. We're reasonably satisfied

Do not support the Portuguese language of Brazil, this is a factor that we value greatly and could be improved.

Setting up my logs to be sent to Logz was a breeze - we're using Docker, filebeat, and rsyslog. Literally it just works. The price is good and the support, the few times I've ever had to use it (for simple questions), has been great. Insights has caught so many bugs in my product that it's paid for itself.

Some things like SAML requires manual integration on the Logz side. This isn't usually a bad thing because it's a once off but I'd like to be able to do certain things without involving support.

The ELK is fully featured and well documented. This way it is easy to find your way around. We also like the tokenized access we can give our customers.

Pricing : huge gap between 1GB/day and 5GB/day. Sometimes UI takes up to 10 seconds to load. Geo location data is old and inaccurate. Even after 4 or 5 requests it has not been improved.

We can find any issues or bugs from Insights feature by just uploading the logs. Also we can store our data easily and cheaper on AWS S3.

This might be wish-to-have feature. If we could correlate the logs with IOCs like malicious URL or malicious IPs, it would be very happy.

Insights feature help us find problem realtime! Until now out analyst took one hour and more to analyze multi logs. Logz.io help us reduce the cost!

The API document is too simple to integrate with our cloud system. If possible, please provide us more detail about API.

good amount of features, fair pricing, easy to setup. team configuration, store and share settings.

sometimes weird state and need to refresh. minor issue but for big application logs with big soap messages the log is truncated.

Most complete centralized logging solution out there for a very reasonable price. Is both simple to set up, but has a lot of ways to do complex checking

The user interface is a bit complex until you get the hang of it. You need some knowledge of regex or GROKing to set up log parsing. However, the customer support is great in helping you set this up.