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Dynatrace

4.5
(47)

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All-in-One Application Performance Monitoring

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(9)

Dynatrace Pricing, Features, Reviews and Alternatives

Dynatrace FAQs

Q. What type of pricing plans does Dynatrace offer?

Dynatrace has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Dynatrace?

Dynatrace has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Dynatrace support?

Dynatrace supports the following languages:
English

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Q. Does Dynatrace offer an API?

Yes, Dynatrace has an API available for use.

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Q. What other apps does Dynatrace integrate with?

Dynatrace integrates with the following applications:
Amazon EC2, OpsGenie, Slack, PagerDuty, Splunk On-Call, ServiceNow

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Q. What level of support does Dynatrace offer?

Dynatrace offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Knowledge Base

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Dynatrace product overview

What is Dynatrace?

Dynatrace Ruxit includes monitoring features that cover your entire application stack:

Key benefits of using Dynatrace

No alerting noise! Artificial Intelligence analysis and baselining
Dynatrace Ruxit learns your environment and analyzes anomalies so you don’t have to. When something goes wrong, you get the solution—not just an alert. With the ability to discover all dependencies in your application stack, Dynatrace Ruxit delivers fast root-cause analysis.

All-in-one solution. One agent covers everything
The Dynatrace Ruxit all-in-one approach to monitoring combines user-experience-, network-, server-, and cloud-monitoring in a single agent. This makes deployment easy. Just install a single agent on each host.

No data sampling! Response times are measured in customers' browsers
Dynatrace Ruxit automatically measures response times and detects JavaScript errors directly in your customers’ browsers. Dynatrace Ruxit even monitors the performance of 3rd party calls or applications that you rely on (for example, Facebook, Twitter, or CDNs).

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Chat
Knowledge Base

Training options

Webinars
In Person
Videos
Documentation

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Dynatrace pricing information

Value for money

4.2

/5

47

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Dynatrace features

Functionality

4.4

/5

47

Total features

30

11 categories

Most valued features by users

API
Reporting/Analytics
Alerts/Notifications
Monitoring
Dashboard
Administrator Level Control
Application Management
Application-Level Analysis

Functionality contenders

Dynatrace users reviews

Overall Rating

4.5

/5

47

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.41/10
Rating distribution

5

4

3

2

1

30

12

4

0

1

Pros
It has been extremely helpful in enabling us to provide flawless products and services to our clients. It has enabled us to maintain stable and secure websites and applications.
The best part about Dynatrace is it is hosted in the cloud and the ease of use. We are able to implement our monitoring with ease.
Advantages: we have a lot many advantages like we can save large amount of the time as this look over all the changes required and give us the insights in very less time.
Cons
Every once in awhile you would receive a false alarm and end up wasting time trying to solve a problem which doesn't actually exist at the moment.
Their pricing model was an issue too and we were unable to put all our servers on their tool due to the high cost. So we were limited in what we could do.
With reports and giving exactly locations of the problems.

Overall rating contenders

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praveen K.

systems engineer

Computer Networking, 10,001+ employees

Review source

Overall Rating

Dynatrace User Review

Reviewed 2 years ago

Transcript

Praveen K.: Hey, my name is Praveen, and I work as a systems engineer. I rate Dynatrace five out of five....

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Pulkit B.

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Standard Tool for Monitoring . Love it and will recommend it for sure.

Reviewed a month ago

Monitor Mulesofts APIs for Organization, Integrated a lot of OneAgents for Twilio SMS Monitoring, Integrated Custom plugin for Prometheus, etc.

Pros

Whether you're a developer, IT operations expert, or business stakeholder, Dynatrace gives you everything you need to know on a single screen to execute your job well.

Cons

Users may need to devote a lot of time and energy to learning how to utilise Dynatrace, especially those who are new to observability or who have not previously used tools of a similar nature.

AR
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Angel R.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best quality control systems for applications and websites, as well as tracking problems.

Reviewed 10 months ago

We use Dynatrace's analytics and reporting to better understand how our apps are being used, identify problems, and provide a better experience for our consumers.

Pros

Dynatrace provides an integrated system for monitoring IT operations and performance bottlenecks in web and mobile applications, and the dashboard also provides a holistic view of real-time performance data. The best of Dynatrace is that it is automatic and intelligent that makes monitoring easier and saves staff time, as well as gives a good view of the work team, allowing always to detect problem areas immediately and implement the preventive treatment plan directly without delay. Dynatrace helps narrow down potential concerns. I appreciate the system of real-time problem notifications and automated monitoring of online or cloud-based programs, with proper tracking and monitoring of all processes.

Cons

To be able to customize Dynatrace to your specific needs, you'll need expert training.in addition, I think that the notification system needs to be improved so that it can better determine the urgency of a problem and whether or not it necessitates immediate attention or can wait until a later date.

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Matthew L.

Computer Software, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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It makes me really sad to see such good products go downhill over the last few years.

Reviewed 5 years ago

We are able to track availability/performance and find the root cause of both performance and availability issues.

Pros

We selected the Dynatrace APM product over ten years ago, and I have been using their synthetic product since 2008. I love the ability to find the root cause of a problem using these products. They are both really good tools that are wonderful for getting to the core of the issue.

Cons

I have used the original Dynatrace APM product and the Gomez Synthetic products for almost ten years. I absolutely cannot stand the way they change the menus around with the various releases. I used to be able to walk people through how to find things over the phone, but now it is almost impossible. These user design changes are not what a system administrator should be spending their time learning....

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Idaly M.

Semiconductors, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Surveillance with great artificial intelligence, Davis is spectacular.

Reviewed a month ago

It is an APM software of great value for us, since the monitoring is effective, it detects problems quickly, it is a software with good AI, it offers good analysis, we have improved the performance problems of the application, in this way we improve the user experience and we fix any problem we may have.

Pros

I like that it has great advanced observability, it's a highly automated preventative software, Davis is a great bot, it's open API, it has a very intuitive interface, it gives us great monitoring of our network, the monitoring is constant and intuitive, which can detect problems long before they become a serious problem, with this software we improve the user experience in applications, it is a really intuitive product.

Cons

Customer service is something that should be improved, since the response is not fast, when creating a ticket we do not receive a response on time or a great solution.

JK
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Joseph K.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing APM tool - Love it mostly for the Purepath analysis , Dashboards and AI alert

Reviewed 3 months ago

Overall experience with Dynatrace is Awesome. We did integration with custom metrics, custom plugins with ease. NGINX plugin was highly helpful in identifying the issue across all the API transactions. I would suggest to look all possibilities of integration and have frequent interaction with Dynatrace admin team

Pros

If anyone ask me to suggest a best APM tool , I will first tell them about Dynatrace. The best tool that I have used in IT industry for our regular day to day monitoring. Key features are below* Server / Pod health status* Application level transaction analysis and purepath* Customized metrics and business transactions* AI alert via Davis AI engine which identifies any issues proactively based on deviation in trend*Best monitoring tool for doing health checks for an enterprise which has N number of applications. Believe me you can do it using a very few dashboards and few alerts

Cons

Nothing to say as it even has the capability to get the customer experience. I would suggest getting the customer experience through a recording would be more helpful.

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