Logz.io Reviews

Logz.io

Machine data analytics based on ELK and Grafana

4.62/5 (29 reviews)

Pros
  • Easy to use, intuitive tool helps us and is very useful in what we propose to do. We're reasonably satisfied.Michel F.Read the full review
  • With Logzio we have had a great benefit in relation to the metrics that are generated through the logs collected from our servers.Michel F.Read the full review
  • A lot of people think you have to go with a company like Splunk if you want great server analytics. That couldn't be further from the truth.Justin S.Read the full review
Cons
  • Subscription plans should be more progressive, sometimes if the maximum event ingestion is met, the events are lost.Ivan G.Read the full review
  • Elasticsearch complexity requires some hand-holding, i.e. index failures. Some slowness in searches when the service is busy.Anton D.Read the full review
  • Some overhead required to separate data into fields and identify numeric content for statistical charting. Occasional weird bugs in new features.Verified ReviewerRead the full review
96%
recommended this to a friend or a colleague
Sean Walker

We have been very impressed with Logz.io - both the product and the people.

Used daily for 6-12 months
Reviewed 2018-01-29
Review Source: Capterra

Pros
Software just works making it very quick to get up and running to see insights in your data. The team is adding features on a regular basis, adding value to the product. Integration with third-party systems is also great - we use PagerDuty and Slack integration. Dashboards are a great feature where we configure our important metrics to see at a glance how things are going - also makes it easy to on-board technical personnel as you can show them how all aspects of the application are working (as long as you are capturing the correct metrics). The ability to share a specific view with a client is a great feature - let's your customer see what is happening with their specific services / apps.

Cons
Limitations on sub-account numbers - this is an artificial limit - make data volumes the one factor around costings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Justin Smith

ELK analytics without added complexity and with fantastic customer service

Used daily for 2+ years
Reviewed 2020-02-16
Review Source: Capterra

A lot of people think you have to go with a company like Splunk if you want great server analytics. That couldn't be further from the truth. Logz is significantly less expensive and still has great features. That, plus the customer service, would lead me to recommend Logz to just about anyone.

Pros
I wear a lot of hats at work. People talk about how easy it is to set up an ELK stack, but it isn't when you've got so many other competing priorities. Logz made it easy to get ELK analytics up and running and has excellent added features such as machine learning to pick out additional issues. Logz is the gold standard for customer service among vendors I use. They've been incredibly patient and generous in helping me get the most of the product.

Cons
I understand why its newly-launched infrastructure monitoring product is based on Elasticsearch, but I'd rather it have been Prometheus-based.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Idit Matas

complex syntax and field names. Even technical ppl are intimated of using it.

Used weekly for 2+ years
Reviewed 2018-01-23
Review Source: Capterra

query cross servers

Pros
Receive the query results quickly! Nice visuals.

Cons
we save only 14 days - which makes it less useful. Sometimes the search doesn't work as expected. The group by is very not intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Anonymous

Using it several times a day, quite satisfied.

Used daily for 1-2 years
Reviewed 2018-01-23
Review Source: Capterra

Daily investigations of issues from logs are much easier with this tool.

Pros
Fast, familiar Kibana interface, quite good filter selection/manipulation GUI, good alerts and sharing functionality.

Cons
The Insights functionality is of no value - whatever it finds/suggests is never related to any real issue we have. Filter value lists are based on 500 messages only and often selection of less frequent values (usually the more interesting ones) requires going into Visualize screen. Ad hoc parsing of messages and extraction of values (a la Loggly) is missing. Missing ability to set all filters in GUI before the query is actually performed (suspended update). Some little bugs with refresh when filters are changed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ran Koretzki

Best logging and production monitoring tool I had ever used

Used daily for 1-2 years
Reviewed 2018-03-27
Review Source: Capterra

Can help detect and solve production issues

Pros
All logging information is passed to logz IO, is easily searchable, filterable and easy to format to our organisations needs. Also slack integration is pretty easy. Search is fast and takes a seconds at worst, less than a second a most times. After IDE this is the tool i used the most.

Cons
Sometimes the search doesn't behave as expected. for instance search for a string triggers too much information, and there is a need to filter by fields first and than do the search. Also would help when searching for exception, if the tool can highlight the code base specific lines in stack flow, but it's easily searchable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Logz.io has opened up insight into our infrastructure and has grown easily with our scale.

Used daily for 2+ years
Reviewed 2018-01-23
Review Source: Capterra

Pros
Logz.io provides a familiar interface for anyone using ELK. It scales to meed our demand, even on our busiest days. I'd need to hire a team to maintain an infrastructure this size.

Cons
Search UI has unique behavior that requires a small amount of familiarization. The use of spaces and special characters adds complexity.

Rating breakdown

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Ease of use
Features
Customer support

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Anton Drukh

We use logz.io for our application logs.

Used daily for 1-2 years
Reviewed 2018-01-23
Review Source: Capterra

Proactive engineering team when it comes to production issues and customer support for our own service. Shortening root cause analysis of our own issues to the bare minimum. Applies a standard for observability in our own distributed system, helping new devs onboard quickly.

Pros
Customisation on top of kibana, alerts, dashboards. Simple integration to push logs to logz.io. Great support provided by logz.io!

Cons
Elasticsearch complexity requires some hand-holding, i.e. index failures. Some slowness in searches when the service is busy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Way better than hosting your own ELK stack

Used daily for 2+ years
Reviewed 2018-01-23
Review Source: Capterra

Logz.io really helped ensure that our ELK stack was scaling to meet our needs. It took the guess work out of capacity planning as well.

Pros
I don't have to worry about scaling my ELK stack, those considerations are handled for us. Additionally the support is terrific, very responsive and the API documentation is outstanding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Greate managed ELK stack solution

Used daily for 1-2 years
Reviewed 2019-02-25
Review Source: Capterra

Pros
It takes aware the hassle of hosting your own ELK stack and dealing with scaling. The UI is nice and the API is really easy to use.

Cons
You will be paying a premium over hosting it yourself but the service is worth the money with the additions they provide and the customer support etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michel Ferreira

Good experience

Used daily for 6-12 months
Reviewed 2018-01-23
Review Source: Capterra

With Logzio we have had a great benefit in relation to the metrics that are generated through the logs collected from our servers. Through the generated graphs we can measure the efficiency of our services

Pros
Easy to use, intuitive tool helps us and is very useful in what we propose to do. We're reasonably satisfied

Cons
Do not support the Portuguese language of Brazil, this is a factor that we value greatly and could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Nick Geoghegan

Amazing! It just works

Used daily for 6-12 months
Reviewed 2018-01-23
Review Source: Capterra

Affordable, simple to use, RBAC for internal users / staff viewing logs.

Pros
Setting up my logs to be sent to Logz was a breeze - we're using Docker, filebeat, and rsyslog. Literally it just works. The price is good and the support, the few times I've ever had to use it (for simple questions), has been great. Insights has caught so many bugs in my product that it's paid for itself.

Cons
Some things like SAML requires manual integration on the Logz side. This isn't usually a bad thing because it's a once off but I'd like to be able to do certain things without involving support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ivan Gimenez

Excellent experience for log management and monitoring , based on ELK stack

Used daily for 1-2 years
Reviewed 2018-01-23
Review Source: Capterra

Enables ingestion, indexing and search capabilities for all your logs in a big cloud-based application.

Pros
I am amazed about the ingestion and search capabilities. Integration with applications and specially with docker is a breeze.

Cons
Subscription plans should be more progressive, sometimes if the maximum event ingestion is met, the events are lost. Under those circumstances, the possibility to delete uninteresting events would help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Working, searching & analysing logs has never been easier

Used daily for 1-2 years
Reviewed 2018-01-23
Review Source: Capterra

Centralized logging solution that works. Its never down and allows me to do everything I need to do with logs.

Pros
It's just well done, and keeps getting better. Easy to find what I need and zooming in quickly to the root of the issue.

Cons
The query language is very strict could be simplified, but even that is a benefit because of compliance with ELK.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rudolf Kiseljak

Very efficient support combined with a well-configured UI.

Used daily for 6-12 months
Reviewed 2018-01-23
Review Source: Capterra

After having to setup ELK by ourselves, using it as a service is much more efficient albeit a bit expensive.

Pros
The ELK is fully featured and well documented. This way it is easy to find your way around. We also like the tokenized access we can give our customers.

Cons
Pricing : huge gap between 1GB/day and 5GB/day. Sometimes UI takes up to 10 seconds to load. Geo location data is old and inaccurate. Even after 4 or 5 requests it has not been improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ronen Avraham

having logz.io provided to multi services in VMware. working on the cross service monitoring , dashb

Used daily for 1-2 years
Reviewed 2018-01-25
Review Source: Capterra

Pros
clean interface and feature rich. timeless index, alerts actions supported by APIs, cloudtrail and account utilization

Cons
performance maybe poor depending on load of messages and query. Alerts should have multi query support and multi trigger support

Rating breakdown

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Ease of use
Features
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Brett Elsmore

Hands down, one of the easiest on-boarding experiences to date!

Used daily for 6-12 months
Reviewed 2018-01-23
Review Source: Capterra

Seems pretty straight forward.

Pros
The biggest features are how quickly you can gain access to your important data. Several times we have used logz.io to track down issues in real time with ease! In addition, if you have a suggestion or question, the response time is outstanding!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Hiroyuki Arichi

providing SOC services including Logs Analysis, Cyber Threat Intelligence and IOCs

Used daily for 6-12 months
Reviewed 2018-01-23
Review Source: Capterra

Pros
We can find any issues or bugs from Insights feature by just uploading the logs. Also we can store our data easily and cheaper on AWS S3.

Cons
This might be wish-to-have feature. If we could correlate the logs with IOCs like malicious URL or malicious IPs, it would be very happy.

Rating breakdown

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Ease of use
Features
Customer support

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Anonymous

Logz.io brings new insights into logged data that used to be overwhelming to parse through

Used weekly for 1-2 years
Reviewed 2018-01-25
Review Source: Capterra

Business information on customer trends in data, find common error messages and identify specific services that need improvement

Pros
Great for analysis of trends in log output, searching for that needle in a haystack, and triggering alerts

Cons
For developers, sometimes the interface feels like it gets in the way of the raw logfiles. Some overhead required to separate data into fields and identify numeric content for statistical charting. Occasional weird bugs in new features.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Thibault Meyer

Very good experience, userfriendly interface.

Used daily for 6-12 months
Reviewed 2018-01-23
Review Source: Capterra

Pros
- No system administration - Nice user management - Data analyser - Power of elastic search - Very easy to use

Cons
The only cons i see is that Kibana is configured to only show the last 500 events on the web interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Issahar Weiss

I really love it! I can analyze my production problems with ease!

Used daily for less than 6 months
Reviewed 2018-01-23
Review Source: Capterra

Finding production issues easily.

Pros
It has a powerful search mechanism on the logs. The UX is great (for example, I can add and remove a parameter to the search with a click).

Cons
I would like to get the raw logs around an exception that I found. Some minor UX issues that are not important.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Wessel

Don't mange your own ELK stack when logz.io can do it for you! They will save you lots of time!

Used weekly for 6-12 months
Reviewed 2018-01-23
Review Source: Capterra

Saves me time and money and it lets me reactive proactively to systems issues.

Pros
1) Saves me time 2) Great add-ons like AI to automagically analyze your logs 3)Alerts work well - we connect them to our pager duty account so we always know when something happens that needs our attention

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Corey Christous

Great Product

Used daily for less than 6 months
Reviewed 2018-01-27
Review Source: Capterra

Pros
It was easy to set up. The Logz.io specific features in the UI are very useful. The many different log shipping methods include great documentation.

Cons
Kibana can be overwhelming to new users. It does require some getting used to. This isn't really the fault of Logz.io though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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SHO EI

Very easy to detect the threat of complex IT environment!

Used weekly for 6-12 months
Reviewed 2018-01-23
Review Source: Capterra

Pros
Insights feature help us find problem realtime! Until now out analyst took one hour and more to analyze multi logs. Logz.io help us reduce the cost!

Cons
The API document is too simple to integrate with our cloud system. If possible, please provide us more detail about API.

Rating breakdown

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Anonymous

This is the exact solution we were looking for!

Used daily for less than 6 months
Reviewed 2018-01-23
Review Source: Capterra

This is a much better solution that we had previously. It meets our PCI requirements, as well as all of our application requirements.

Pros
It is scalable and flexible. Support is magnificent. It meets every one of our needs, including SAML access controls. We love the integration with S3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Easier setup than ELK

Used daily for less than 6 months
Reviewed 2018-12-20
Review Source: Capterra

Nice for troubleshooting and finding root causes for issues. I wouldn't use it as a dashboard.

Pros
Easy to filter things, add and remove extra filters. Nice visualization of log results

Cons
The query language is not the one you're use to. Building dashboards is not intuitive.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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