Merlin - 2026 Pricing, Features, Reviews & Alternatives

Merlin is a fully integrated software solution designed to streamline all business processes for merchants, stockists, distributors, and wholesalers. The comprehensive suite of modules covers a wide range of essential functions, including sales order processing, contact relationship management, purchase order processing, financial management, and advanced business intelligence.

The sales order processing module enables users to quickly and easily create sales orders and quotations through web, trade counter, and back-office channels. The contact relationship management (CRM) module proactively manages accounts, relationships, and interactions to ensure professional and efficient customer service. The purchase order processing module links seamlessly with the stock control system, facilitating real-time, accurate stock replenishment.

Merlin's financial management capabilities include a fully integrated accounting system with sales, purchase, and nominal ledgers, providing unlimited reporting and analysis. The business intelligence software delivers advanced analytics and distributor insights, empowering users to make data-driven decisions. Additional modules cover specialized functions such as automated accounts payable, mobile solutions, e-commerce integration, credit card processing, delivery management, and document management, among others. Merlin's comprehensive suite of tools and services ensures businesses can streamline operations, improve efficiency, and gain a competitive edge.