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Cisco Umbrella
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based enterprise network security solution
Table of Contents
Cisco Umbrella - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Cisco Umbrella overview
What is Cisco Umbrella?
Cisco Umbrella is a cloud-based enterprise network security platform that provides DNS-layer security, secure web gateway, cloud access security broker, and firewall capabilities to protect organizations against cybersecurity threats. The solution serves as a first line of defense for sectors such as government, financial services, manufacturing, education, healthcare, retail, hospitality, and small business. The global cloud infrastructure delivers security services without requiring on-premises hardware, enabling protection for users and devices regardless of location or network connection status.
The platform’s core functionality centers on DNS-layer security, which intercepts and blocks malicious domains, IP addresses, and cloud applications before connection establishment. The secure web gateway inspects and controls web traffic to enforce acceptable use policies and detect advanced threats. Cloud access security broker functionality identifies shadow IT, controls cloud application usage, and enforces security policies for SaaS environments while safeguarding sensitive data. Data Loss Prevention capabilities protect confidential information in cloud file storage applications, and the cloud-delivered firewall provides IP, port, and protocol-based traffic filtering to prevent unauthorized access. Remote Browser Isolation technology executes web content in isolated environments to reduce exposure. Threat intelligence from Cisco Talos continuously analyzes internet activity to identify emerging threats and deliver real-time protection. Machine learning and artificial intelligence algorithms detect sophisticated threat vectors such as command-and-control callbacks, data exfiltration attempts, zero-day exploits, malware, ransomware, phishing attacks, and cryptomining. Customizable security policies with granular controls support diverse user groups, locations, and device types. Unified policy management simplifies deployment and administration across distributed environments while detailed reporting and analytics provide visibility into internet activity through configurable dashboards. The platform protects remote and roaming users without requiring VPN connections to ensure consistent policy enforcement for both on-network and off-network devices.
Cisco Umbrella integrates with Cisco SecureX for extended visibility and automated threat response. Compatibility with existing security tools and network infrastructure is maintained through hardware integrations such as Meraki devices and support for Chromebook environments. The platform supports layered protection strategies with Cisco Duo. Security measures extend to SD-WAN deployments and guest Wi-Fi networks. API access enables custom integrations and automated workflows to support security operations. The global cloud architecture spans multiple data centers, delivering high availability, redundancy, and low latency for DNS resolution and security inspection. Real-time network status monitoring and activity tracking are accessible through dedicated dashboards.
Key benefits of using Cisco Umbrella
Starting price
Alternatives
with better value for money
Cisco Umbrella’s user interface
Cisco Umbrella reviews
Overall rating
4.4
/5
17
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.88/10
5
4
3
2
1
9
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Ernesto B.
Digital Operations Manager

Leonardo M.
IT Reporting & Analytics
Loganne Y.
Ultrasound Technologist
Verified reviewer
Anonymity request
Eli P.
Centralized Services Manager
Eli P.
Centralized Services Manager
Who uses Cisco Umbrella?
Based on 17 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Cisco Umbrella's key features
Most critical features, based on insights from Cisco Umbrella users:
All Cisco Umbrella features
Features rating:
Cisco Umbrella alternatives
Cisco Umbrella pricing
Value for money rating:
Starting from
No pricing info
User opinions about Cisco Umbrella price and value
Value for money rating:
To see what individual users think of Cisco Umbrella's price and value, check out the review snippets below.

Ernesto B.
Digital Operations Manager

Leonardo M.
IT Reporting & Analytics
Cisco Umbrella integrations (11)
Cisco Umbrella support options
Typical customers
Platforms supported
Support options
Training options
Cisco Umbrella FAQs
Cisco Umbrella has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
These products have better value for money
Q. What languages does Cisco Umbrella support?
Cisco Umbrella supports the following languages:
English, French, German, Italian, Japanese, Spanish
Q. Does Cisco Umbrella support mobile devices?
Cisco Umbrella supports the following devices:
Android, iPad, iPhone
Q. Does Cisco Umbrella offer an API?
Yes, Cisco Umbrella has an API available for use.
Q. What level of support does Cisco Umbrella offer?
Cisco Umbrella offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

















