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Cisco Umbrella Logo

Cloud-based enterprise network security solution

Table of Contents

Cisco Umbrella - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Cisco Umbrella overview

What is Cisco Umbrella?

Cisco Umbrella is a cloud-based enterprise network security platform that provides DNS-layer security, secure web gateway, cloud access security broker, and firewall capabilities to protect organizations against cybersecurity threats. The solution serves as a first line of defense for sectors such as government, financial services, manufacturing, education, healthcare, retail, hospitality, and small business. The global cloud infrastructure delivers security services without requiring on-premises hardware, enabling protection for users and devices regardless of location or network connection status.

The platform’s core functionality centers on DNS-layer security, which intercepts and blocks malicious domains, IP addresses, and cloud applications before connection establishment. The secure web gateway inspects and controls web traffic to enforce acceptable use policies and detect advanced threats. Cloud access security broker functionality identifies shadow IT, controls cloud application usage, and enforces security policies for SaaS environments while safeguarding sensitive data. Data Loss Prevention capabilities protect confidential information in cloud file storage applications, and the cloud-delivered firewall provides IP, port, and protocol-based traffic filtering to prevent unauthorized access. Remote Browser Isolation technology executes web content in isolated environments to reduce exposure. Threat intelligence from Cisco Talos continuously analyzes internet activity to identify emerging threats and deliver real-time protection. Machine learning and artificial intelligence algorithms detect sophisticated threat vectors such as command-and-control callbacks, data exfiltration attempts, zero-day exploits, malware, ransomware, phishing attacks, and cryptomining. Customizable security policies with granular controls support diverse user groups, locations, and device types. Unified policy management simplifies deployment and administration across distributed environments while detailed reporting and analytics provide visibility into internet activity through configurable dashboards. The platform protects remote and roaming users without requiring VPN connections to ensure consistent policy enforcement for both on-network and off-network devices.

Cisco Umbrella integrates with Cisco SecureX for extended visibility and automated threat response. Compatibility with existing security tools and network infrastructure is maintained through hardware integrations such as Meraki devices and support for Chromebook environments. The platform supports layered protection strategies with Cisco Duo. Security measures extend to SD-WAN deployments and guest Wi-Fi networks. API access enables custom integrations and automated workflows to support security operations. The global cloud architecture spans multiple data centers, delivering high availability, redundancy, and low latency for DNS resolution and security inspection. Real-time network status monitoring and activity tracking are accessible through dedicated dashboards.

Key benefits of using Cisco Umbrella

  • Delivers cloud-based network security that blocks threats at the DNS layer before connections are established
  • Integrates multiple security functions, including secure web gateway, cloud access security broker, data loss prevention, and malware protection, in a unified platform
  • Provides a zero trust approach to secure access for users and devices, supporting both public and private applications without extra verification steps
  • Offers advanced threat intelligence through Cisco Talos, enabling proactive defense against known and emerging cyber threats
  • Simplifies security management with unified policy controls and streamlined deployment for organizations of all sizes
  • Starting price

    Free

    Alternatives

    with better value for money

    Cisco Umbrella’s user interface

    Ease of use rating:

    Cisco Umbrella reviews

    Overall rating

    4.4

    /5

    17

    Positive reviews

    94

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.88/10
    Rating distribution

    5

    4

    3

    2

    1

    9

    7

    0

    1

    0

    Pros
    “And not only that, but also the traffic and DNS services are of very good quality.”
    Verified reviewer profile picture

    Ernesto B.

    Digital Operations Manager

    “My particular opinion is that it is a great tool from cisco since it is very intuitive. Also, Cisco adds a layer of DNS-based protection against malware, which is very useful.”
    Verified reviewer profile picture

    Leonardo M.

    IT Reporting & Analytics

    “I enjoy using Cisco and trust them with all patient information that is within the system and know that their information is protected.”
    LY

    Loganne Y.

    Ultrasound Technologist

    Cons
    “Data leak prevention system is missing or inadequate. Reporting is too basic and generic.”

    Verified reviewer

    Anonymity request

    “Product support since the company was acquired by Cisco has been inferior to the level of support provided by OpenDNS. Forced integration with Cisco mobile client is unwelcome.”
    EP

    Eli P.

    Centralized Services Manager

    “There are some negative changes that are expected when a smaller company is acquired by a large corporation.”
    EP

    Eli P.

    Centralized Services Manager

    Who uses Cisco Umbrella?

    Based on 17 verified user reviews.

    Company size

    Enterprises

    Small Businesses

    Midsize Businesses

    Top industries

    Information Technology and Services
    Hospital & Health Care
    Primary/Secondary Education
    Building Materials
    Others

    Use cases

    Network Security
    Cloud Security
    Computer Security
    Cybersecurity
    Endpoint Protection

    Cisco Umbrella's key features

    Most critical features, based on insights from Cisco Umbrella users:

    Threat intelligence
    Remote monitoring & management
    Incident management
    Endpoint management
    Threat response
    Real-Time monitoring

    All Cisco Umbrella features

    Features rating:

    Access controls/permissions
    Activity tracking
    Risk assessment
    Compliance management
    Reporting/Analytics
    Endpoint protection
    Firewalls
    VPN
    Threat protection
    Third-Party integrations
    Policy management
    Network security
    Monitoring
    Event logs
    Data security
    Data loss prevention
    Cloud application security
    Audit management
    Alerts/Notifications
    Activity monitoring

    Cisco Umbrella alternatives

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    Cisco Umbrella pricing

    Value for money rating:

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Cisco Umbrella price and value

    Value for money rating:

    To see what individual users think of Cisco Umbrella's price and value, check out the review snippets below.

    “And not only that, but also the traffic and DNS services are of very good quality.”
    Verified reviewer profile picture

    Ernesto B.

    Digital Operations Manager

    “My particular opinion is that it is a great tool from cisco since it is very intuitive. Also, Cisco adds a layer of DNS-based protection against malware, which is very useful.”
    Verified reviewer profile picture

    Leonardo M.

    IT Reporting & Analytics

    Cisco Umbrella support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Chat
    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    Cisco Umbrella FAQs

    Q. Who are the typical users of Cisco Umbrella?

    Cisco Umbrella has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

    These products have better value for money


    Q. What languages does Cisco Umbrella support?

    Cisco Umbrella supports the following languages:
    English, French, German, Italian, Japanese, Spanish


    Q. Does Cisco Umbrella support mobile devices?

    Cisco Umbrella supports the following devices:
    Android, iPad, iPhone


    Q. Does Cisco Umbrella offer an API?

    Yes, Cisco Umbrella has an API available for use.


    Q. What level of support does Cisco Umbrella offer?

    Cisco Umbrella offers the following support options:
    Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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