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Cloudflare
5
415
4
86
3
14
2
1
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Performance & Security for Any Website
Table of Contents
Cloudflare - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Cloudflare overview
Based on 523 verified user reviews
What is Cloudflare?
Cloudflare is a website security tool with key features that include DDoS protection, threat response, firewalls, and more.
Who uses Cloudflare?
By industry, Cloudflare reviewers are most commonly professionals in information technology and services (19%). The most frequent use case for Cloudflare cited by reviewers is website security (66% of reviewers).
What do users say about Cloudflare pricing?
Most reviewers indicate that Cloudflare offers strong value for money, especially with its robust free plan and generous features. However, some users feel premium plans are expensive, and they report limited support or confusing pricing structures.
What are the most popular integrations for Cloudflare?
The Cloudflare integration most frequently cited by reviewers is WordPress, a website builder product rated 4.8 out of 5 for its integration with Cloudflare.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Websites
DNS Management
Security and Performance
Training and Learning Curve
Slow and impersonal support
Cloudflare’s user interface
Cloudflare review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.6
Customer support
4.3
Reviews sentiment
What do users say about Cloudflare?
Reviewers indicate Cloudflare is valued for its robust free tier, offering essential security, CDN, DNS management, and SSL certificates, which many find sufficient for small to medium websites. They say it improves website speed, uptime, and protection against DDoS attacks, with easy integration and a wide range of features that benefit both beginners and advanced users. Some appreciate the global network and cost savings on bandwidth and SSL.
They report that advanced features and premium plans can become expensive, and setup or navigation may be confusing for non-technical users. Some mention occasional performance issues, limited support on free plans, and a steep learning curve for complex configurations.
Select to learn more
Who uses Cloudflare?
Based on 523 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Cloudflare's key features
GetApp's analysis of 52 verified user reviews collected between July 2021 and July 2024 identifies Cloudflare's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Cloudflare's robust DDoS protection capabilities. They highlight the automatic threat detection and mitigation, which keeps their environments secure. Users report that the setup is minimal and effortless, making it extremely useful. They find the protection invaluable, especially for websites without a full-time IT team. Reviewers indicate that Cloudflare provides enterprise-grade protection at little or no cost, and the service has saved their infrastructure multiple times. They also mention the 'under attack' mode as a helpful aspect. Of the 26 Cloudflare users who gave detailed accounts of their use of DDoS Protection, 96% rated this feature as important or highly important.
Paul S.
Software Engineer
Tim G.
Customer Service Executive
Muhammad S.
System engineer
Paul P.
Head of Engineering
Reviewers highlight Cloudflare's firewall capabilities for their flexibility and ease of configuration. They find it effective in blocking threats like spammers, bad bots, and visitors from specific IP addresses or countries. Users appreciate the ability to set up custom rules easily, even on the free plan. They report that Cloudflare's firewall helps secure sensitive data and provides fine-grained access control. Reviewers also note the integration with other security measures, enhancing overall protection for their servers and websites. Of the 22 Cloudflare users who gave detailed accounts of their use of Firewalls, 91% rated this feature as important or highly important.
All Cloudflare features
Features rating:
Cloudflare alternatives
Cloudflare
Starting from
20
Per month
NordLayer
Starting from
7
/user
Per month
ESET Endpoint Security
Starting from
304
Per year
Malwarebytes for Teams
Starting from
49.99
/user
Per year
Cloudflare pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- CDN
- Easy-to-Use DNS
- Fast
- Free Managed Ruleset
- Network Prioritization
- PCI DSS 3.2 Compliance
- Protection for Layers 3-7
- Role-Based Account Control
- Single-Sign-On (SSO) Support
- Universal SSL Certificate
- Unmetered Ddos
User opinions about Cloudflare price and value
Value for money rating:
To see what individual users think of Cloudflare's price and value, check out the review snippets below.
Kaushik P.
CEO
David V.
Lead Developer
Cloudflare integrations (32)
Integrations rated by users
We looked at 523 user reviews to identify which products are mentioned as Cloudflare integrations and how users feel about them.
Integration rating: 4.8 (22)
“These work great together”
Steve A.
Chief Inspiration Officer
Integration rating: 5.0 (9)
“The GitHub integration helps connect development work with project tracking, making it easier to associate code changes, pull requests, and commits with Jira issues for improved visibility and collaboration.”
“It supports a smoother deployment workflow for projects hosted with Cloudflare, keeping infrastructure changes closer to the same Git-based process we use for application code.”
Dave R.
Manager
Integration rating: 4.8 (4)
“It helps us track the responses to our newsletters.”
Martin P.
Company Owner
Integration rating: 4.3 (3)
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
“Azure extends SQL Server with scalable cloud services, backup options, and hybrid infrastructure capabilities that support business continuity and future growth.”
“Integration with Azure helps streamline deployments, automate development workflows, and simplify application management.”
Dave R.
Manager
Cloudflare customer support
What do users say about Cloudflare customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Cloudflare customer support.
A fair number of users found Cloudflare's support team responsive, friendly, and effective when resolving issues or escalations.
Multiple users appreciated the availability of support channels like tickets and phone, and found documentation helpful for self-service.
A number of users reported slow response times, especially for lower-tier plans or urgent issues, making support feel inaccessible.
Multiple users found it difficult to reach live support, citing lack of real-time chat and cumbersome ticket processes.
Support options
Training options
To see what individual users say about Cloudflare's customer support, check out the review snippets below.
“Customer support was timely, effective and easy to use.”
Nathan H.
Principle
“I'm not happy with their customer service because they never respond soon enough to help us with problems.”
Christopher H.
CEO
Cloudflare FAQs
Q. What is Cloudflare used for?
Cloudflare speeds up and accelerates your site by distributing your sites content around the world then delivering it using the fattest pipes and the best protocols. By using HTTP/2 with an SPDY fallback, Cloudflare can deliver content rapidly to your end users. Using 79 datacenters (and growing) around the world, Cloudflare can ensure your content is never too far away from your end user. Through Railgun, Cloudflare can eliminate costly delays caused by the speed of light when distributing dynamic content. Cloudflare has consistently set records for mitigating the largest DDOS attacks. Cloudflare can protect your website from content scraping through reputation checks and application level attacks through a Web Application Firewall (e.g. for SQL Injection and XSS attacks). When Cloudflare successfully defended Spamhaus, Akamai's chief architect stated it was "the largest publicly announced DDoS attack in the history of the Internet." Cloudflare operates one of the fastest and most secure DNS networks in the world with advanced functionality including CNAME Flattening and Instant DNS Updates.
Q. What level of support does Cloudflare offer?
Cloudflare offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support
