Canva vs B12

Adobe Photoshop

GIMP (GNU Image Manipulation Program)

Fotor

Adobe Photoshop is an image editing and graphic designing software that helps businesses streamline photo editing and compositing processes and create digital paintings and animations. The artificial-intelligence (AI)-enabled platform lets designers invite external stakeholders to edit documents and share projects via live streaming functionality.

GIMP is an open-source image manipulation software that enables businesses, graphic designers, scientists, illustrators, and photographers to edit and retouch images, design icons, create free-hand artworks, and convert files into various formats.

Fotor is a design tool used for photo editing, and to create cards, invitations and fliers by non-professionals and designers alike. Fotor comes with design multiple templates all of which can be customized and tweaked to the needs of a particular project.

Graphic design and video editing tool for creating and publishing marketing material, presentations, social media content, and a range of printed products, using a drag-and-drop editor and a library of customizable templates.

Access Controls/Permissions

Animation

Approval Process Control

Artwork Management

Asset Categorization

Asset Library

Asset Sharing

Audio File Management

Autosave

Brainstorming

Brand Guidelines

CAD Tools

Change Management

CMS Integration

Collaboration Tools

Content Import/Export

Content Library

Content Management

Content Sharing

Custom Fonts

Customizable Branding

Customizable Templates

Customization

Data Import/Export

Data Visualization

Design Management

Design Templates

Digital Asset Management

Digital Signage

Drag & Drop

Email Distribution

Employee Photos

File Management

File Sharing

Image Editing

Image Library

Media Library

Media Management

Mind Maps

Mobile App

Multi-Channel Marketing

Offline Editing

Offline Presenting

Org Chart Creation

Pattern, Color & Art Storage

Pre-built Templates

Presentation Tools

Preview Functionality

Printing Services Integration

Print Management

Project Management

Publishing/Sharing

Real Time Editing

Search/Filter

Smart Chart Legend

Social Media Integration

Step-by-Step Wizard

Template Management

Templates

Text Editing

Version Control

Video Editing

Video Support

Visual Discovery

Watermarking

Website Publishing Options

Workflow Management

Reviews for Canva come from a wide variety of industries, including marketing and advertising (10% of reviewers), education management (5%), and health, wellness and fitness (5%). The most frequent use case for Canva cited by reviewers is graphic design (72% of reviewers).

Users and use cases

Reviewers indicate that Canva’s free version covers basic needs and provides professional results, and they appreciate affordable paid plans with valuable premium features. However, some users report frustration with paywalled content and confusing free-versus-paid elements.

Value for money

The Canva integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.7 out of 5 for its integration with Canva), Instagram (a social networking product, 4.6), and Adobe Photoshop (a photo editing product, 4.4).

Integrations

Canva is a graphic design tool offering key features such as design templates, content import/export, drag-and-drop functionality, customizable branding, and image editing, among others.

Canva

Web-based

Android

iPhone

iPad

Windows

Adobe Express

PicMonkey

VistaCreate

Microsoft PowerPoint

CorelDRAW

Adobe Illustrator

Adobe Creative Cloud

Pixlr

Snappa

Affinity Designer

Google Slides

Piktochart

The Brief

PosterMyWall

Visme

Figma

Canva Free

Canva Pro

Canva Teams

Canva Enterprise

Unresponsive customer service

Owner

This lack of customer service and lack of respect in replying and the lack of ability to contact a PERSON will for-ever sour Canva in my use from here.   When my contract is up, I will not be renewing.

Senior Digital Marketing Specialist

Customer support is missing in terms of chat and on-call service even for paid customers.

47% of reviewers feel negative about Canva’s customer support. Users frequently express frustration with slow response times, difficulty reaching a real person, and receiving generic or unhelpful answers. They mention that support is mainly available through email, with no direct chat or phone options, leading to delays in resolving urgent issues. Reviewers also report challenges in finding support links and dissatisfaction with the handling of billing or account problems, making the support experience feel inadequate.

Mobile app usability challenges

36% of reviewers feel negative about Canva’s mobile app. Users report that the app lacks many features available on the desktop version, making it harder to edit or create complex designs on smaller screens. They mention frequent glitches, crashes, and syncing issues between devices. Reviewers also find the interface less intuitive on mobile, with limited precision for editing and difficulties navigating tools, leading many to prefer using Canva on a computer for more detailed or important projects.

Restrictive resizing capabilities

Content creator

I designed a banner for my YouTube page and the platform was very easy and fun to use, but I had a problem with the sizes because I specify the banner size and when I transfer it to the platform, I find that I have to lose part of the design or have to make the size manually by reducing and enlarging some of the design contents.

There is only one thing I didn't like and due to this I made 4 start on its functions is that There resize option is not much good let's say,  if I have my canvas size 1200*600 and I took one image from canva library of 600*600 then it's very difficult to make them fit, however, you can stretch it up to 1200px image some part of the image will hide.

38% of reviewers feel negative about Canva’s resizing options. Users say resizing images, elements, or entire documents is cumbersome, often requiring manual adjustments or a paid subscription for advanced features. They mention difficulties with aligning content, lack of rulers or gridlines, and problems maintaining quality or proportions when changing sizes. Reviewers also note that preset dimensions don’t always match platform requirements, leading to extra work to achieve the desired output for different use cases.

Limited download and export options

40% of reviewers feel negative about Canva’s file download features. Users indicate frustration with restricted export formats, such as the inability to save files in high-resolution or print-ready formats like CMYK or EPS. They mention issues with image quality, file size limitations, and lack of control over export settings. Reviewers also report problems with bulk downloads, file organization, and inconsistencies between what is designed and what is downloaded, particularly when preparing files for professional printing or sharing.

Frequent glitches and slowdowns

volunteer

One problem with this app is that it has many bugs. Whenever I aligned the title in center, this app automatically realigned it to right.

Freelancer

I sometimes find canva can be quite slow when you have lots of pages in the same document or have a wide variety of elements within your document.

71% of reviewers feel negative about Canva’s bugs and issues. Users report experiencing slow loading times, crashes, and glitches, especially when handling large files or multiple elements. They mention that these problems can cause lost work, disrupt workflow, and require frequent refreshing or restarting. Reviewers also note that the platform’s reliance on a stable internet connection makes it unreliable in areas with poor connectivity, and that updates sometimes introduce new technical problems or remove previously available features.

Dynamic presentation design

Gerente

I use "Canva" weekly to improve and create some presentation or image that I must discuss in a meeting with a client, which helps me a lot, so I highly recommend the use of the platform for those who want practicality and agility with image editing, presentations, text and many other features.

96% of reviewers feel positive about Canva’s presentation features. Reviewers appreciate the platform’s diverse selection of templates and design elements, which help them create visually engaging and professional presentations quickly. They mention that even users without design experience can produce impressive slideshows, infographics, and educational materials. Users find the collaborative tools and ease of sharing especially helpful for team projects, client meetings, and classroom settings, allowing for efficient workflow and creative expression.

Custom cards and invitations

97% of reviewers feel positive about Canva’s card and invitation tools. Users report the platform offers a wide variety of templates for occasions ranging from business events to personal celebrations. They value the ability to easily personalize designs with images, text, and graphics, making invitations and cards look polished and unique. Reviewers say Canva helps them save money and time by enabling them to create and print custom materials for weddings, birthdays, and professional needs without hiring a designer.

Efficient flyer and poster creation

Associate Director of Communications

It was a way to ensure our brand standards were up to par, templates were pre-approved and team members were empowered to work on their own flyers, posters or designs, etc., and not have to wait for turn-around times.

97% of reviewers feel positive about Canva’s flyer and poster features. Users appreciate the extensive library of templates, which enables even non-designers to produce professional, eye-catching marketing materials quickly. They find the customization options for fonts, colors, and images valuable for maintaining brand standards. Reviewers say the platform saves time and money, especially for small businesses and event organizers, by allowing them to independently create high-quality print and digital materials without relying on external designers.

Canva has everything in one place—photo editing, AI text and image tools, animation, background remover, stock photos, and more.

My favorite aspect is the image editing magic where one can pull set text and images from an image to remove or edit.

Executive Assistant

The drag-and-drop tools, customizable templates, and clear interface make creating professional-looking designs fast and stress-free. Whether you’re working on social media graphics, presentations, or personal projects, Canva makes the entire process easy, efficient, and genuinely enjoyable.

Graphic and Web Design Specialist

It allows most people to be able to create digital graphics or single-page flyers, on brand, without knowing complicated software like Photoshop.

Real-time collaboration, shared brand kits, and a central library for templates, photos, and logos let us keep everything in one place and ship faster.

Office Finance Manager

In addition to customizing layout, the built-in ability to upload logos, photos, and icons allows for further personalization of each template.

American accent coach

I make all of my slide decks in Canva and have even used it for video editing, in addition to all of the social media graphics, photo editing, fliers, business cards, and invitations I've used it for.

Developer

The drag-and-drop interface makes designing swift, even for a novice, and saves lots of time with its huge library of templates, icons, fonts, and stock images.

HR consultant

The Canva Free version is great for basic designs, while the Canva Pro subscription is beneficial for those needing professional features like advanced AI tools, a brand kit, more stock content, and the ability to resize designs easily.

System Analyst

Users can find it difficult to perform precise tasks like complex layer management, advanced typography control (such as specific kerning adjustments), or creating complex vector graphics from scratch.

Freelance professional Email marketing, Logo making, copywriting, content marketing, and social media marketing

Being a user of canva for some year now and I love the fact that is can be used both on laptop and phone, due to the nature of my work I tend to need a design or logo design for a brand with Canva I could create a logo within mins at the same spot with my phone, canva provide all necessary template and element needed in creating a successful logo or design.

Owner.

I like the quantity of designing resources it has and the quality of it, on Canva I can create beautiful marketing materials in a matter of minutes, with its templates and easy platform.

Copywriter and marketing consultant

It's now my preferred programme to work with designers in as they can create custom graphics for brands inside Canva and then Canva is easy for the clients to use if they need to edit anything in the future.

Licensed Massage Therapist

The resizing and exporting options and that it automatically saves to a zip file, it makes it a little bit harder to streamline if you need to export multiple illustrations etc

Content creation

It’s user-friendly, efficient, and offers a wide range of templates and tools that make creating professional designs quick and easy. While it has some limitations in advanced editing, it’s excellent for most design needs.

Wellness Entrepreneur

It allows you to create amazing creative and professional materials that look amazing without the time and use of Photoshop that once upon a time was necessary.

They have the collab with ChatGPT where you find Canva features through ChatGPT, and then a generative design service inside Canva.

Canva is one of my favourite must have tools for creating all of my design materials and professional documents for personal, professional, and educational endeavours.

Business Analyst

Media editing : Inside the Canva application there are some image editing toolslike cropping ,applying filters,and the magic eraser as well.

It's also great for video editing so a great programme for social media managers and those in marketing who are looking after social accounts and having to make a lot of videos on a regular basis.

The platform is intuitive and versatile, and it allows me to produce high-quality designs in a fraction of the time it once took.

Digital Marketing Manager

It's great for creating all kinds of graphics, and the Canva AI image generation feature is especially useful when you need visuals fast.

Web Developer

Great tool for editing pdf or using as canvass for initial quick design or visualization of web design that can be used as a template.

Executive Director

The platform is intuitive and versatile, making it easy to create professional-quality graphics for social media, marketing, and even our museum exhibits.

Graphic Designer

What stands out most is how much it lowers the 'barrier to entry' for design, I can go from a blank page to a professional-looking project in a fraction of the time it would take in more complex software.

Another useful feature is the ability to integrate it with Social Media and post from inside of Canva, with scheduling available as well.

Support specialist

We use canva for Graphic design software capabilities to maximize our output and use better quality content to create and improve content.

Tech Support Specialist

Canva allows for dynamic project creation and even has AI prompt writing to help you achieve what you are looking to create.

Marketing Coordinator

Canva allows you to edit images, videos, flyers, social media graphics, and more with EASE.

Coordinator, Creative Services

The ability to copy and resize designs is also a game changer as someone who frequently creates the same graphic in multiple aspect ratios.

Marketing Speciliast

I like the options to build brand templates and resources for our whole marketing team to use, and the feedback/review options are a great communication tool.

HRBP

I also like that i am now able to give Canva a prompt to create a image for me as long as i give it instructions and i no longer have to spend time looking for what to create in that aspect.

While it is excellent for most tasks, it does have some limitations regarding granular customization. If you need very specific vector editing or advanced photo manipulation, you might find it a bit restrictive compared to the Adobe Creative Suite.

Some useful elements and features are locked behind the Pro version, and compared to professional tools, precise control over layouts, typography, and exports can feel restrictive.

Sales Administrator

A possible downside of Canva is that some of its more advanced features, assets, and templates are locked behind the Pro subscription, which can feel limiting if you're relying on the free version.

Digital marketing inter

User-friendly interface, wide range of templates, and drag-and-drop tools that make graphic design fast and efficient.

Canva vs B12 Comparison (2026)

Canva

B12

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives