Chatwork vs Microsoft Teams

Trello

Any.do

Connecteam

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Any.do is a simple and powerful way to manage all your team's tasks, projects, chat and calendar. Easily collaborate with anyone, manage workloads, get real time status notifications and reports. Connect Any.do with all your existing apps to make everything run smoothly —starting at just $5 per user

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Chatwork is a secure messaging, video chat, task management and file sharing platform for business teams

Alerts/Notifications

Assignment Management

Chat/Messaging

Collaboration Tools

Communication Management

Conferencing

Contact Management

Document Management

File Management

File Sharing

Group Messaging

Mobile Access

Project Management

Project Planning

Real-Time Chat

Real Time Editing

Reporting/Analytics

Screen Sharing

Search/Filter

SSL Security

Task Editing

Task Import

Task Management

Task Progress Tracking

Task Scheduling

Task Tagging

User Management

Video Conferencing

Chatwork

Web-based

Android

Windows

iPhone

iPad

Slack

Microsoft Teams

Basic

Small Business

Mid-size Business

Large Enterprises

Freelancers

ChatWork

Zoom Workplace

Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.

Google Workspace

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Google Meet

Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Business Development Manager

Microsoft support couldn't resolve it, eventually they gave up and pointed me to a community forum.  

HR Coordinator

The customer support team are very knowledgeable: and offer solutions, suggestions, a thorough explanation alongside solutions. When we experienced issues during setup they called us immediately (from the US) and talked us through the solution, explaining the what and the why.

Field Service Coordinator

Customer support is really good, I only had the need for them couple times and they were able to help me very quickly.

Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agenda Management

Annotations

Auto Framing

Automatic Transcription

Brainstorming

Breakout Rooms

Calendar Management

Calendar Sync

Call Recording

Commenting/Notes

Data Import/Export

Data Security

Discussions/Forums

Document Storage

Email Management

Email Reminders

Event Management

Event Scheduling

File Transfer

Host Controls

Live Chat

Meeting Management

Meeting Notes

@mentions

Microsoft Outlook Integration

Multi-Channel Communication

On-Demand Webcasting

Polls/Voting

Presentation Streaming

Presentation Tools

Private Chat

Real-Time Notifications

Real-Time Updates

Recording

Reminders

Remote Access/Control

Reporting & Statistics

Role-Based Permissions

Scheduling

Surveys & Feedback

Tagging

Third-Party Integrations

Two Way Audio & Video

Two-Way Audio & Video

User Profiles

Video Layouts/Views

Video Streaming

Video Support

Virtual Backgrounds

Whiteboard

Reviews for Microsoft Teams come from a wide variety of industries, including Information Technology and Services (11% of reviewers), Computer Software (7%), and Education Management (5%). The most frequent use case for Microsoft Teams cited by reviewers is meetings (69% of reviewers).

Users and use cases

The Microsoft Teams integrations most frequently cited by reviewers are: Microsoft Excel (a spreadsheet product rated 4.7 out of 5 for its integration with Microsoft Teams), Microsoft SharePoint (a document management product, 4.5), and Microsoft Word (a document generation product, 4.7).

Integrations

Microsoft Teams is a meeting program offering key features such as two-way audio and video, real-time screen-sharing, real-time chat, video conferencing, and mobile access, among others.

Proprietary

Webex Suite

GoTo Meeting

Discord

Google Chat

monday.com AI Work Platform

GoTo Webinar

Basecamp

Cisco Jabber

Rocket.Chat

Workplace from Meta

Asana

Zoho Meeting

Telegram

Microsoft Teams (Free)

Microsoft Teams Essentials

Microsoft 365 Busines Standard

Complex and unintuitive navigation

App Developer

Occasional lag, notifications overload, and a cluttered interface can make navigation and focus challenging.

Administration

Navigation on the file-sharing tab can be cumbersome, e.g., selecting the back arrow takes you back to the first page of the file-sharing tab instead of the page prior.

44% of reviewers feel negative about Teams’ navigation. Users say the interface is cluttered and overwhelming, especially for new users or those managing multiple teams and channels. They report that finding specific features, switching between functions, or accessing files can be cumbersome and unintuitive. Reviewers mention that frequent interface changes and a lack of clear guidance make it harder to learn and use the platform efficiently, sometimes leading to frustration and lost productivity.

Inconsistent and overwhelming notifications

General Manager

Has bugs - sometimes loses message history, not synchronizing b/n desktop and mobile apps, not showing the correct status, not sending notifications on time, etc.

Manager

They also have a system where you get an email notification if you have an unread Teams notification on the software, but these emails are delayed and do not come at a uniform time.

72% of reviewers feel negative about Teams’ notification system. Users indicate that notifications can be delayed, duplicated, or missed entirely, making it hard to stay updated on important messages. They find the notification settings confusing and sometimes overwhelming, with too many pop-ups or sounds, and difficulty distinguishing critical alerts from general updates. Reviewers also mention challenges with status changes, cross-device syncing, and the inability to easily manage or clear notifications, which can disrupt workflow.

Confusing file organization

System Architect

I can't delete a folder with a folder/file inside. While I am moving/deleting mass folders, I can only drill down to the bottom-est level and delete each files manually.

Director

It also does not allow you to drag and drop files in the share areas easily, you generally need to open Sharepoint in a browser window.

46% of reviewers feel negative about Teams’ file management. Users find the file structure confusing, especially when integrating with SharePoint or managing permissions. They report difficulties with organizing, moving, or deleting files and folders, and mention that collaboration features can break links or cause version control issues. Reviewers also note limitations in the online versions of Office apps, delays in file syncing, and challenges in locating specific documents, which can hinder efficient teamwork.

Resource-heavy and slow performance

Recruiter

The desktop application is a massive resource hog. If you are working on an older or slightly weaker PC, just having Teams open in the background will slow your whole machine down.

82% of reviewers feel negative about Teams’ performance and speed. Users report that the application consumes significant system resources, especially RAM, leading to slow load times, lag during meetings, and reduced performance on older or less powerful devices. They mention frequent issues with connectivity, especially on slow internet, and note that Teams can slow down other programs or even cause system freezes. Reviewers find these performance issues disruptive, particularly when multitasking or working under tight deadlines.

Frequent bugs and glitches

GRADUATE APPRENTICE TRAINEE

The main issue is the status show option; whenever I stay away from the Teams for a specific period, it shows the blank status, and I need to refresh the page.

71% of reviewers feel negative about Teams’ reliability due to bugs and issues. Users frequently encounter glitches such as incorrect status displays, login problems, crashes, and syncing failures. They report difficulties with document editing, integration with other Microsoft services, and inconsistent experiences across devices. Reviewers mention that updates sometimes introduce new problems, and troubleshooting can be time-consuming. These recurring technical issues are seen as a barrier to smooth daily operations.

Remote work enablement

Human Resources Generalist

I'm utilizing Microsoft Teams as a piece of the Office suit both at my association and my college and it has been a significant apparatus particularly during the pandemic when all people began performing from home and distant working as the new typical.

VP of Communications & Marketing

Having Microsoft Teams already available in our Office 365 subscription allowed our staff to (somewhat) smoothly go remote when the COVID pandemic began.  

92% of reviewers feel positive about Teams’ impact during the pandemic. Users report that Teams was crucial for maintaining business continuity, enabling remote meetings, and supporting virtual collaboration when in-person work was not possible. They appreciate how Teams facilitated online classes, telehealth, and remote project management. Reviewers say the platform’s integration with Office 365 and ease of use helped organizations adapt quickly to new working conditions and stay connected despite physical distance.

Unified file sharing and chat

Researcher

I love how it integrates everything in a single tool, including chat, file sharing, voice and video calls. Because of that, I can easily call a friend or share a file without switching to another tool, which significantly improves my productivity.

94% of reviewers feel positive about Teams’ file and chat functionalities. Reviewers find it convenient to consolidate chats, meeting notes, and file sharing in one platform, reducing reliance on email. They appreciate being able to share, store, and collaborate on documents directly within chat threads and channels. Users say the ability to access files, conduct group chats, and manage meetings from any device improves productivity and keeps teams organized, especially for geographically dispersed groups.

Streamlined office connectivity

Implementation Project Manager

Teams therefore is the one-stop shop for collaborating with colleagues on Excel, Word, and PowerPoint documents, which are easily sharable and can be edited together in realtime on Teams calls.

93% of reviewers feel positive about Teams’ role in office communication. Users highlight the ease of connecting with colleagues, managing meetings, and sharing documents across departments and locations. They appreciate features like organizational charts, shift scheduling, and integration with other Office apps, which help maintain productivity and facilitate remote work. Reviewers say Teams is essential for keeping employees informed, collaborating on projects, and maintaining relationships with clients and vendors.

Integrated collaboration workspace

Admin Assistant

What I love most about Microsoft Teams it's seamless collaboration features, like real-time document editing and integrated communication tools, which make teamwork efficient and organized.

Secretary

You can easily collaborate on various documents simultaneously like Microsoft Word while you are in a meeting simultaneously and everything is stored in one single place and organised efficiently according to the different teams.

98% of reviewers feel positive about Microsoft Teams’ collaboration capabilities. Reviewers appreciate how Teams centralizes communication, document sharing, and project management, allowing multiple users to co-author documents in real time. They find the integration with Microsoft 365 tools and SharePoint especially valuable for organizing files and maintaining project artifacts. Users say the ability to create channels for different projects, collaborate with external partners, and access everything from any device makes teamwork efficient and seamless, even for remote or distributed teams.

HR Manager

The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects.

Patient Care Coordinator

Its tight connection with Microsoft 365 makes collaboration feel natural — documents open instantly, multiple people can edit at once, and everything stays synced across Outlook, OneDrive, and SharePoint.

Prokurist

The chat, video meeting, and file-sharing features work smoothly, and the integration with Word, Excel, PowerPoint, SharePoint, and other Microsoft tools saves a lot of time.

Property Administrator

Overall, Microsoft Teams remains an effective and versatile collaboration tool that enhances communication, teamwork, and operational efficiency. When combined with complementary project management applications, it can provide an even more comprehensive solution for managing projects and supporting organizational success.

Microsoft Teams is a reliable collaboration platform that makes communication and teamwork efficient. While it can sometimes be overwhelming due to notifications and performance issues, its integration with Microsoft 365 and collaboration features make it an excellent tool for work and remote communication.

Microsoft Teams allows teams to communicate through chat instead of relying heavily on email, collaborate in real time by securely editing files together, and save documents to the cloud, reducing the need for local storage and improving workspace efficiency.

Physiotherapist

Microsoft Teams became one of the first professional collaboration platforms I regularly used after moving to Canada. As I was preparing for my physiotherapy career and participating in online meetings, training sessions, and group discussions, Teams helped me stay connected with instructors, colleagues, and healthcare professionals. Since everything was available in one place—video meetings, chats, file sharing, and announcements—it made communication much easier. As someone adapting to a new country and a new healthcare system, having a reliable platform for learning and collaboration gave me confidence and helped me feel connected even when working or studying remotely.

Graphic Designer

The most impressive aspect of Microsoft Teams for me and my job role is the instant sharing of large files and videos for others to view, saving me time and effort using different platforms to do this.

Workshop manager

The seamless integration with the rest of the Microsoft 365 suite is a huge plus—being able to open and edit Word or Excel files directly within the app saves so much time.

Compliance Officer-Corporate Finance

It is a highly customizable, all-in-one hub that securely handles large-scale team communication, meetings, and project workflows. If you can overlook the heavy system performance and steep learning curve, it is one of the most robust enterprise tools available, backed by solid corporate customer support.

Chatwork vs Microsoft Teams Comparison (2026)

Chatwork

Microsoft Teams

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives