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Chatwork Logo

Chatwork is a group chat app for business

Chatwork - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Chatwork?

Today, it’s harder than ever to work as a team. There are too many emails, too many meetings and too many files to keep track of everything. With team members in different time zones, projects take much longer to complete than planned. It can be frustrating, stressful and teamwork falls apart. Teams need an easier, more streamlined way to communicate and work together.

Chatwork provides teams with a new, streamlined way to work. There are chat rooms for each team project. Conversations about each project stay organized in their separate rooms. Every team member can see progress, details and decisions and participate in real-time. ChatWork represents the common ground for teams to bond, stay in sync and work happily together.

Benefits of using Chatwork

  • Chatwork is available in five languages and accessible through desktop browsers as well as through a free app on iOS and Android.

  • Chatwork combines secure messaging, video chat, file sharing and task management functionality in one platform.

  • In addition to a communication tool for a business’ internal teams, Chatwork allows users to invite people outside of the organization into chat groups which can be ideal for communicating quickly with clients.
  • Starting from

    4

    Per month

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    Chatwork's key features

    Most critical features, based on insights from Chatwork users:

    File Sharing
    Mobile Access
    Task Management
    Screen Sharing
    Conferencing
    SSL Security

    Features

    4.3

    /5

    37

    Ease of use

    4.4

    /5

    37

    All Chatwork features

    Alerts/Notifications
    User Management
    Chat/Messaging
    Communication Management
    Task Scheduling
    Task Editing
    Collaboration Tools
    Video Conferencing
    Task Tagging
    Task Progress Tracking
    Task Import
    Search/Filter
    Reporting/Analytics
    Real Time Editing
    Project Planning
    Project Management
    File Management
    Document Management
    Contact Management
    Assignment Management
    API

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    Chatwork pricing

    Pricing options
    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money

    4.1

    /5

    37

    Starting from

    4

    Per month

    Per Feature

    Chatwork support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Chat

    Training options

    In Person
    Live Online
    Documentation

    Chatwork reviews

    Overall rating

    4.3

    /5

    37

    Positive reviews

    86

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.08/10
    Rating distribution

    5

    4

    3

    2

    1

    19

    13

    3

    2

    0

    Pros
    It's also free to invite anyone, so very cost effective. It keeps a clean "Chat List" to easily organize all of your group or individual discussions, and additional features that are very helpful.
    It's funny because we use chat all the time on our phones (SMS) but don't make the leap and use it on our desktops too. It just changes the nature of communications for the better.
    What's cool about Chatwork too is that you can see exactly when and with whom you shared the document or whatever and, hopefully, what their reaction to it was.
    Cons
    This will make all conversations simply a mess, and will force you to be totally unable to follow what is happening at all.
    I see many people suffering in my company being unable to handle their vast amount of unread messages.
    I have been able to forget a few team members' e-mail addresses since we use the platform more.

    Chatwork FAQs

    Q. What type of pricing plans does Chatwork offer?

    Chatwork has the following pricing plans:
    Starting from: $4.00/month
    Pricing model: Free, Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Chatwork?

    Chatwork has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Chatwork support?

    Chatwork supports the following languages:
    Spanish, Chinese (Traditional), Chinese (Simplified), Japanese, English, Thai


    Q. Does Chatwork support mobile devices?

    Chatwork supports the following devices:
    Android, iPad, iPhone


    Q. Does Chatwork offer an API?

    Yes, Chatwork has an API available for use.


    Q. What other apps does Chatwork integrate with?

    Chatwork integrates with the following applications:
    GitHub, Dropbox Business, Zapier, Gmail, Trello, Google Drive, Twitter/X, kintone, Google Calendar


    Q. What level of support does Chatwork offer?

    Chatwork offers the following support options:
    Email/Help Desk, FAQs/Forum, Chat

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