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EV Self Help
Knowledge management and employee self-service platform
Table of Contents
EV Self Help - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2021
EV Self Help overview
What is EV Self Help?
EV Self Help is a knowledge management software designed to help healthcare, insurance, manufacturing, and other sectors capture and deliver guided knowledge experiences among employees and customers to resolve issues through self-help. It enables administrators to create custom IT self-service portals using built-in templates and a drag-and-drop interface.
Employees can use the platform to view and access documents, videos, and images to resolve issues and quickly request for customer services. Organizations can deploy chatbots and virtual agents, which help automatically respond to customer queries using contextualized answers, multimedia-based knowledge flows, and natural language processing (NLP) engine. EV Self Help offers an analytics tool, which enables stakeholders to measure the accuracy of knowledge base by analyzing usage statistics and end-user feedback.
EV Self Help allows administrators to manage workflows by automatically creating tickets, cases, and requests in IT service management (ITSM) or customer relationship management (CRM) platforms and tracking task statuses. It also offers a REST API, which lets businesses integrate the system with several third-party platforms such as Microsoft Teams, Salesforce, Oracle Marketing Cloud, Qlik Sense, and more.
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EV Self Help reviews
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EV Self Help alternatives
EV Self Help
Starting from
9995
Confluence
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Microsoft SharePoint
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Notion
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EV Self Help pricing
Value for money rating:
Starting from
9995
User opinions about EV Self Help price and value
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EV Self Help integrations (4)
Top integrations
EV Self Help support options
Typical customers
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EV Self Help FAQs
EV Self Help has the following typical customers:
Large Enterprises, Mid Size Business
These products have better value for money
Q. What languages does EV Self Help support?
EV Self Help supports the following languages:
English
Q. Does EV Self Help support mobile devices?
EV Self Help supports the following devices:
Android, iPad, iPhone
Q. Does EV Self Help offer an API?
Yes, EV Self Help has an API available for use.
Q. What level of support does EV Self Help offer?
EV Self Help offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support