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Microsoft 365 vs Microsoft Outlook Comparison (2026)

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Good recommendations?

Microsoft 365

Microsoft Outlook

Overview

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

14.1K

10K

3.5K

533

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.5

2.5K

1.6K

691

154

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

“As a physiotherapist working in Canada, I use it regularly for documentation, organizing patient-related information, creating reports, and managing day-to-day work tasks.”

Manpreet K.

Physiotherapist

“Microsoft 365 is a reliable service that integrates email, file storage that can be shared, and other apps that allow for customization/editing or creating files and while also being able to collaborate with others.”

Clyde W.

System Adminstrator

“I enjoy real time co authoring in Word and Excel, the ability to edit same paragraph together at the same time without any issue. When we are on large project the direct video conferencing feature in Teams ensures our day to day work moves forward smoothly.”

Olesya K.

CTO

Pros

“The integration with Microsoft 365 Copilot helps with tasks like summarizing long email threads, drafting replies, and finding important information faster.”

Edwin V.

Dev Manager

“The integration with other Microsoft tools like Microsoft Teams, Microsoft OneDrive, Microsoft Sales, and Microsoft Office makes it very efficient for day-to-day business communication and productivity.”

Jordan V.

Sales Specialist

“The combination of email, calendar, contacts, and task management in one application helps keep everything organized, and the seamless syncing across devices means I can stay productive wherever I am.”

Jonathan K.

Chief Marketing Officer

Cons

“The platform is used to manage our day to day activities from attendance to parent contact. Although not happy about the annual increases in prices, the change is too disruptive now.”

Katherine R.

School Administrator

“OneDrive syncing occasionally causes duplicate or conflicted files if several users are editing documents at the same time.”

Valentin P.

Administration Manager

Cons

“One drawback is that emails are automatically archived after three months, which can make it less convenient to access older messages directly from the inbox and can require additional searching to find past correspondence.”

michael k.

Account Manager

“For example: the new Outlook replaced Quick Parts with My Templates. While My Templates is a great feature, it does not function the same way Quick Parts does and therefore interrupted certain workflows within our business.”

Samm R.

Office Finance Manager

“The built-in search engine can be capricious and slow, struggling to locate a specific email or attachment dating back several months amidst massive archives.”

Ricky S.

VP World Class Maintenance Maintenance and Reliability