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monday AI Work Platform vs Agile CRM Comparison (2026)
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Good recommendations?
monday AI Work Platform
4.6
(6.1K)5
3.9K
4
1.7K
3
320
2
52
1
24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agile CRM
4.1
(526)5
251
4
164
3
62
2
21
1
28
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Improve your task management with monday.com, the customizable platform built to help managers and teams organize their work more efficiently. Eliminate repetitive work with no-code automations, integrate your favorite tools, and easily assign and track tasks with intuitive boards and dashboards.
All-in-One CRM with Sales, Marketing & Service in single platform. Sales tracking, contact management, marketing automation, telephony, analytics and helpdesk.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
6.1K
5
4
3
2
1
3.9K
1.7K
320
52
24
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this app4.1
526
5
4
3
2
1
251
164
62
21
28
- Value for money
- Ease of use
- Features
- Customer support
67%
would recommend this appPros
“The automation features have been particularly impactful, allowing us to manage complex roll-out phases with greater precision and less administrative overhead. Despite some minor challenges in navigating a high volume of boards, the platform's stability, ease of use, and robust feature set make it an essential tool for delivering large-scale projects on time and with full transparency.”
Diego G.
Project Manager
“Monday.com has been a blessing for our Marketing Department, ensuring that all requests are logged appropriately, that the team has visibility into everyone's workload, and that we're able to track meaningful analytics to make better business decisions for our advisors.”
JE
Jordan E.
Director of Marketing Operations
“I've had the opportunity to build comprehensive systems from the ground up — spanning multiple workspaces including operations, rural development projects, fiber optic training, safety/HSE, equipment inventory, and employee review programs.”
LH
Lisa H.
Project and Process Manager
Pros
“Agile CRM combines contact management, lead tracking, and task management, making it easy to tie follow‑ups and activities directly to deals and contacts for a dev-focused company like SoftWeb PK.”
FK
Farman K.
Software Developer
“Well-configured, Agile CRM centralizes leads, tasks, and collaboration to make sure developers, sales, and support are on the same page regarding client history and next steps to avoid dropped follow-ups and miscommunication.”
FK
Farman K.
Software Developer
“Agile CRM helped our team organize team tasks and maximize lead tracking, so our strategic initiatives are running much smoother.”
MS
Muadzam S.
Area Manager
Cons
“Two people can't track time on the same item simultaneously, and you can't meaningfully export hours by client or subitem, so it ends up being little more than a clock you copy figures from.”
LD
Lochlan D.
Director
“We've adopted gradually, but needing to buy licenses in set amounts is a bit annoying. When you connect a board to a column, there's no option for adding all the tasks from the board automatically to the connected column.”
JJ
Jacob J.
Systems Engineer
Cons
“Advanced questions see customer support that's a bit slow, and it does take some effort to fully customize task tracking for restaurant operations.”
MS
Muadzam S.
Area Manager
“It is not a very intuitive program, and it is pretty clunky to use. Once you learn the tricks, it gets better, but there are still a few things that don't make sense.”
Caleb T.
Mechanical Engineer
“Very limited functionality if contacts need to share an email address.”
DS
D S.
other
- Vendor responds to reviews
- Last review8 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features180
- 360 Degree Feedback
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Accounting
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Address Book
- Advertising Management
- Agent Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- App Notifications
- Applicant Tracking
- Application Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Artwork Management
- Assessment Management
- Asset Categorization
- Asset Library
- Asset Lifecycle Management
- Asset Sharing
- Assignment Management
- Attendance Management
- Attendee Management
- Audience Targeting
- Audit Management
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Automatic Time Capture
- Autoresponders
- Backlog Management
- Backorder Management
- Backup and Recovery
- Bar Chart
- Barcode/Ticket Scanning
- Batch Processing
- Behavior Tracking
- Benchmarking
- Benefits Management
- Bid Management
- Billing & Invoicing
- Blended Call Center
- Brainstorming
- Brand Guidelines
- Brand Management
- Brand Tracking
- Browsing History
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- Business Process Control
- CAN-SPAM Compliance
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Campaign Tracking
- Candidate Management
- Candidate Profiles
- Candidate Tracking
- Capacity Management
- Capacity Planning
- Case Notes
- Catalog Management
- Categorization/Grouping
- Change Management
- Change Order Management
- Channel Management
- Charting
- Chat/Messaging
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Collaborative Development
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commission Management
- Communication Management
- Compensation Management
- Competitive Analysis
- Compliance Tracking
- Computer Telephony Integration
- Conferences/Conventions
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Contribution Tracking
- Conversion Rate Optimization
- Conversion Tracking
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Cross Channel Attribution
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Dictionary Management
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Visualization
- Database Creation
- Deadline Management
- Dependency Tracking
- Deployment Management
- Design Management
- Diagramming
- Digital Asset Management
- Discussions/Forums
- Display Ad Management
- Docket Management
- Document Classification
- Document Generation
- Document Management
- Document Review
- Document Storage
- Donation Tracking
- Donor Management
- Drag & Drop
- Drip Campaigns
- Due Date Tracking
- Dynamic Content
- Electronic Forms
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Profiles
- Employee Scheduling
- Energy Management
- Engagement Tracking
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Marketing
- Event Scheduling
- Event Triggered Actions
- Exhibit/Vendor Management
- Expense Management
- Expense Tracking
- Extended Stay
- Facility Management
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- Filtering
- Financial Management
- Fixed Asset Management
- For AEC Industry
- For Mac Devices
- For Nonprofits
- For PPC Campaigns
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gamification
- Geotargeting
- Goal Setting/Tracking
- Help Desk Management
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Mass Texting
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Keywords
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Site Management
- Multiple User Accounts
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Product Catalog
- Progressive Dialer
- Project Planning/Scheduling
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Recurring Tasks
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Response Management
- Revenue Management
- Routing
- Sales Activity Management
- Sales Forecasting
- Total features180
- 360 Degree Feedback
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Accounting
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Address Book
- Advertising Management
- Agent Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- App Notifications
- Applicant Tracking
- Application Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Artwork Management
- Assessment Management
- Asset Categorization
- Asset Library
- Asset Lifecycle Management
- Asset Sharing
- Assignment Management
- Attendance Management
- Attendee Management
- Audience Targeting
- Audit Management
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Automatic Time Capture
- Autoresponders
- Backlog Management
- Backorder Management
- Backup and Recovery
- Bar Chart
- Barcode/Ticket Scanning
- Batch Processing
- Behavior Tracking
- Benchmarking
- Benefits Management
- Bid Management
- Billing & Invoicing
- Blended Call Center
- Brainstorming
- Brand Guidelines
- Brand Management
- Brand Tracking
- Browsing History
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- Business Process Control
- CAN-SPAM Compliance
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Campaign Tracking
- Candidate Management
- Candidate Profiles
- Candidate Tracking
- Capacity Management
- Capacity Planning
- Case Notes
- Catalog Management
- Categorization/Grouping
- Change Management
- Change Order Management
- Channel Management
- Charting
- Chat/Messaging
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Collaborative Development
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commission Management
- Communication Management
- Compensation Management
- Competitive Analysis
- Compliance Tracking
- Computer Telephony Integration
- Conferences/Conventions
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Contribution Tracking
- Conversion Rate Optimization
- Conversion Tracking
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Cross Channel Attribution
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Dictionary Management
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Visualization
- Database Creation
- Deadline Management
- Dependency Tracking
- Deployment Management
- Design Management
- Diagramming
- Digital Asset Management
- Discussions/Forums
- Display Ad Management
- Docket Management
- Document Classification
- Document Generation
- Document Management
- Document Review
- Document Storage
- Donation Tracking
- Donor Management
- Drag & Drop
- Drip Campaigns
- Due Date Tracking
- Dynamic Content
- Electronic Forms
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Profiles
- Employee Scheduling
- Energy Management
- Engagement Tracking
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Marketing
- Event Scheduling
- Event Triggered Actions
- Exhibit/Vendor Management
- Expense Management
- Expense Tracking
- Extended Stay
- Facility Management
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- Filtering
- Financial Management
- Fixed Asset Management
- For AEC Industry
- For Mac Devices
- For Nonprofits
- For PPC Campaigns
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gamification
- Geotargeting
- Goal Setting/Tracking
- Help Desk Management
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Mass Texting
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Keywords
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Site Management
- Multiple User Accounts
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Product Catalog
- Progressive Dialer
- Project Planning/Scheduling
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Recurring Tasks
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Response Management
- Revenue Management
- Routing
- Sales Activity Management
- Sales Forecasting
Integrations
- Total integrations37
- Adobe Commerce
- Adobe Creative Cloud
- Asana
- Basecamp
- Bitbucket
- Box
- ClickDesk
- Dropbox
- Drupal
- Drupal Commerce
- FreshBooks
- FullContact
- GitHub
- GitLab
- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Sheets
- Google Workspace
- Gravity Forms
- Help Scout
- HubSpot CRM
- Jira
- Joomla
- Jotform
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- OneDrive
- PagerDuty
- PayPal Enterprise Payments
- Pipedrive
- Plivo
- QuickBooks Online Advanced
- RingCX
- Salesforce Sales Cloud
- SendGrid
- Shopify
- Slack
- Stripe
- Stripe Billing
- Tidio
- Todoist
- Trello
- Twilio
- Twitter/X
- Typeform
- Unbounce
- UserVoice
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoom Workplace
- Total integrations32
- Adobe Commerce
- Adobe Creative Cloud
- Asana
- Basecamp
- Bitbucket
- Box
- ClickDesk
- Dropbox
- Drupal
- Drupal Commerce
- FreshBooks
- FullContact
- GitHub
- GitLab
- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Sheets
- Google Workspace
- Gravity Forms
- Help Scout
- HubSpot CRM
- Jira
- Joomla
- Jotform
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- OneDrive
- PagerDuty
- PayPal Enterprise Payments
- Pipedrive
- Plivo
- QuickBooks Online Advanced
- RingCX
- Salesforce Sales Cloud
- SendGrid
- Shopify
- Slack
- Stripe
- Stripe Billing
- Tidio
- Todoist
- Trello
- Twilio
- Twitter/X
- Typeform
- Unbounce
- UserVoice
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoom Workplace
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