OrganisedFeedback Pricing, Features, Reviews & Comparison of Alternatives

OrganisedFeedback

Idea management solution for improving products and services

5.0/5 (4 reviews)

OrganisedFeedback overview

What is OrganisedFeedback?

OrganisedFeedback is a cloud-based innovation and idea management platform that caters to businesses of all sizes. OrganisedFeeback aids business users with managing customer stories, handling challenges, creating feedback communities, and sharing ideas for improving products, services, and processes.

OrganisedFeedback caters to a large spectrum of industries and businesses. The cloud-hosted platform provides tools to help enable greater contribution, evaluation and communication between employees. It allows team managers and department managers to manage team collaboration and helps encourage team members to contribute ideas for improvement.

Other features include creation of news blogs, user communication, gamification, ROI records, and announcements. Heads of departments, managers, and team leaders can use OrganisedFeedback to encourage discussions with their teams to help accelerate business transformation. OrganisedFeedback supports multiple languages and is available globally.
www.organizedfeedback.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
OrganisedFeedback screenshot: Employees can provide feedback and ideas through the self service portalOrganisedFeedback screenshot: Ideas can be categorized and collaborated onOrganisedFeedback screenshot: Actionable reports can be created based on feedback and ideas

OrganisedFeedback reviews

Excellent
4

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.5
  5.0
  5.0
Callum Maxwell

Really positive! Employee Voice by Organized feedback is now interacting with over 10000 staff @ GCC

Used daily for 6-12 months
Reviewed 2017-06-06
Review Source: Capterra

The ability to engage rapidly with our full staff through the use of the General Feedback community. We are also able to generate a significant number of ideas on how we can change our processes from the people most involved in them across the full council family and ALEO's. Considering we have approximately 33,000 staff, this is hugely significant and Employee Voice by Organized Feedback is absolutely integral to all of this.

Pros
At Glasgow City Council we have incorporated Lean six-sigma methodology into everything that we do. One of the key aspects of Lean is to obtain the voice of the process, customer, and stakeholders, and Employee Voice by Organized Feedback gives us the opportunity to do so. I work within the Chief Executives department and can easily moderate the site which currently has over 6,000 users (and will grow) across 11 services currently. Creating new communities for each of our services and ALEO's, irrelevent of the complexity of their structure, took a matter of minutes and was/is easily customizable to fit the needs of each of them individually. This means that although there is huge contrasts in the roles and responsibilities between services, Employee Voice provides us with the FLEXIBILITY to work effectively across all of them. Currently, we are using Employee Voice to identify projects put forward by staff members who see opportunities to improve in the way we work, and by creating moderators for each service areas in conjunction with the Lean teams we are able to show the staff quickly and easily that their ideas matter to us by having simple FEEDBACK loops to communicate directly with the employee's themselves. This has a direct impact on the willingness of the staff to engage in the change, and allows the Project teams to easily and quickly get in touch with the staff at the heart of the current process, to work with them to make it more efficient.

Cons
Previously, one of the limitations of the software was an inability to report quickly straight from the website, however currently there is a business intelligence software that is in the beta stage of integration with the website (that I, and Organized Feedbacks development team is currently testing) that will make reporting on behalf of the whole council a pleasure rather than a chore. One key point to note is that whenever I have had any issue with the software, the Organized Feedback team have acted to fix the issue as rapidly as possible. Their customer service is second to none.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Trever Ehrlich

Great platform to get your organization to share ideas! Responsive support too!

Used monthly for 1-2 years
Reviewed 2017-06-22
Review Source: Capterra

Pros
After researching many, many other ideation platforms, this one definitely gives the most bang for the buck! At a reasonable price, we are able to put together attractive campaigns to get people involved and sharing. The software devs and support team area super - very responsive, and open to adding features in the future based on user feedback.

Cons
The gamification features - leaderboards, personal scores, badges, etc - are lacking or need more development, but I know these things are on the roadmap to enhance soon.

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Ease of use
Features
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Jason T

Amazingly accommodating when we were looking to purchase some new Idea Management software

Reviewed 2015-06-01
Review Source: Capterra

The Organizedfeedback team were amazingly accommodating when we were looking to purchase some new Idea Management software. They helped us set up a comprehensive trial and supported us throughout. Communication and speed of response was always top notch, and nothing was too much work.

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Patricia Stratford

Excellent

Reviewed 2014-11-18
Review Source: Capterra

Great platform, great support!

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Ease of use
Customer support

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OrganisedFeedback pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact OrganisedFeedback for pricing information

OrganisedFeedback features

Activity Dashboard
Automatic Notifications
Collaboration Tools
Collaborative Workspace
Commenting
Document Management
Reporting & Statistics
Search Functionality

API (319 other apps)
Access Control (227 other apps)
Activity Tracking (141 other apps)
Chat (162 other apps)
Customizable Branding (170 other apps)
Document Storage (221 other apps)
Drag & Drop Interface (176 other apps)
File Management (142 other apps)
Permission Management (196 other apps)
Projections (150 other apps)
Third Party Integration (226 other apps)
Workflow Management (147 other apps)

Additional information for OrganisedFeedback

Key features of OrganisedFeedback

  • @mentions
  • Analytics
  • Automatic content translation
  • Collaboration
  • Customizable contribution forms
  • Email digest
  • Employee engagement
  • Employee feedback submissions
  • Evaluation workflow
  • Expert evaluation
  • Feedback collection
  • Feedback communities
  • Idea categorization
  • Idea collection
  • Idea routing
  • Idea sharing
  • Keyword tagging
  • Notifications and alerts
  • Reporting
  • SSO integration
  • Search and filters
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Benefits

• OrganisedFeedback is designed to create employee-led improvement in organizations. It helps target problem solving and challenges of all kinds within a group or with an individual depending on their experience, interests or expertise.

• Offer self service platforms to employees for customer stories, voting, data import, evaluation, creating analytics, commenting, idea sharing, creating feedback communities and challenge management.

• Users are provided updates on new discussions, challenges and other relevant information through email alerts and notifications.

• OrganisedFeedback allows single user sign-on for a personal, interactive and secure experience for employees.

• Collaborate with partners, suppliers, and key customers, and search for unmet requirements. This creates a greater value in the market and saves time and money.