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RightAnswers
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management software
Table of Contents
RightAnswers - 2026 Pricing, Features, Reviews & Alternatives
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RightAnswers overview
What is RightAnswers?
RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. The platform enables organizations to improve customer service agents’ performance and productivity and integrate self-service capabilities for clients.
RightAnswers enables customer service representatives to view and access articles, FAQs, resolved queries, and other content from a unified knowledge portal for solving customer issues and queries. The application enables employees across various departments to create, update and share knowledge related to different procedures and steps taken to solve customer requests.
RightAnswers supports integration with numerous third-party applications to streamline operations and facilitate data sharing across connected systems.
Starting price
Alternatives
with better value for money
RightAnswers’s user interface
RightAnswers reviews
Overall rating
3.8
/5
4
Positive reviews
75
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8/10
5
4
3
2
1
1
2
0
1
0
RightAnswers's features
Features rating:
RightAnswers alternatives
RightAnswers
Starting from
No pricing info
LiveAgent
Starting from
15
Per month
Salesforce Service Cloud
Starting from
25
Per month
Bettermode
Starting from
59
Per month
RightAnswers support options
Typical customers
Platforms supported
Support options
Training options
RightAnswers FAQs
RightAnswers has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does RightAnswers support?
RightAnswers supports the following languages:
English
Q. Does RightAnswers offer an API?
No, RightAnswers does not have an API available.
Q. What level of support does RightAnswers offer?
RightAnswers offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support